The Unsafest Job in All of Radio

I know, I know – they’re ALL unsafe except for the greedy bastards at corporate doing all the firing.

But some jobs are safer than others as you’re about to see and some, well – the handwriting is on the wall.

But one position is being targeted for elimination this year and when one group discovers a new way to cut costs, they all usually follow.

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  1. It’s a new category – people radio groups stayed away from for the past ten years.
  2. Clusterf@#ks: 30 people fired in one market alone, only 5 left standing and these savings are without eliminating this job that they are jonsing to get rid of.
  3. What about multiple market program directors?  Safe now that so many have been fired or unsafe?
  4. iHeart has automated selling, but there are still some sellers who they can’t fire -- or can they?
  5. The job you don’t want to have in radio because – and I’m saying it publicly – because owners are coming to take you away.

The answers begin here.

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Hiding Pay For Play

Things are so bad in radio these days that even the “good” radio groups are getting desperate.

Nine broadcasters including the usual suspects like iHeart and Cumulus have petitioned the FCC to reverse its payola rules and allow record labels to pay for radio airplay without having to reveal it on-air – the current rule.

These “lyin’ nine” say the rule should be changed with a straight face “because it would result in listeners’ having access to more information in a more user-friendly and satisfying way.”

How is that for bullshit?

But all of this is going to backfire on them just you wait and see.

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  1. Let’s get this out of the way – will the FCC abandon the payola ban or not?
  2. Will recording artists save the day by opposing its removal?
  3. From day one, how will the greedy record labels embrace their new-found ability to buy a song on the air if pay for play is allowed. You know they will screw it up like a wet dream.
  4. How the law of unintended consequences kicks in and screws just about every radio station.
  5. What’s a quicker more effective way for radio owners to increase revenue without trying to reverse the decades old payola ban.
  6. The radio competitor who is praying on hands and knees that radio gets what it wishes for – legalized payola – but for all the wrong reasons.

The answers begin here.

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John Dickey Invents “Reverse” Country

What is “Reverse” country?

It happens to be what all the Cumulus country stations have coming their way soon.

Taylor Swift once per hour – no kidding – even though she left the country format years ago.

Johnny D is trying “Reverse” Country (his term, by the way) in some little, innocuous markets like New York and Dallas and then look out.   I can hear the sweepers now “Nash FM, We Play What John Wants” or “Nash FM -- Worse in Reverse”.

Seriously, I’ve talked to some real country experts and they have 5 observations I’m liking a lot so I’m going to share them.

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  1. What John Dickey missed when he decided to hedge his bet on country – there was a better way to get more listeners to sample Nash FM but he missed it.
  2. Better believe the record labels have something to do with this – here’s how.
  3. Two things that could have gotten Cumulus country on track (three if you count the non-authentic branding called Nash).
  4. History proves what happens when radio stations do hybrid music formats – here is the biggest disaster of all time and the Dickeys either don’t know about it or don’t care.
  5. James Brown – the Godfather of Soul (by the way is he buried yet?) – his advice on how to successfully program a country station and he’s 100% correct.

The answers begin here.

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Pittman and Bressler Pad Their Golden Parachutes

Quick: what do you do when your company is $20.4 billion in debt and you’re not going to make your numbers in the first quarter?

If you’re iHeart Media, the top guys give themselves a nice raise and get their golden parachutes ready.

I can promise you that a lot of iHeart employees who have to suffer under Bob Pittman (Frick) and Richard Bressler (Frack) are going to be angry when they see this.

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  1. How much are they appropriating for themselves – it’s huge.
  2. Why are they trying to sneak this through, don’t they have to deal with the SEC?
  3. The magic end date (they come right out with it) – is this the day they leave?
  4. Whoa! Is this a trial run to see if anyone notices? In other words, is there more compensation getting ready to be added to Rich and Bob’s deals.
  5. What Rich and Bob are doing is considered highly unusual – here’s what most companies do when building a golden parachute for key execs.

The answers begin here.

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iHeart Tower Sales Runs Into Trouble

What’s a poor, bankrupt company have to do to get out of the tower business anyway?

Looks like the critical $400 million sale of iHeart radio towers and real estate has hit the wall – and this time it’s going to cost them even more money.

The deal is still on but something fishy has happened.

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  1. Why is iHeart missing its closing date?
  2. Remember the two-part closing they talked about originally? What’s up with that now?
  3. What are the implications for iHeart markets that will have to give up in some cases millions of dollars in rental fees, make it up in sales and yet have no idea when push comes to shove.
  4. Why this land grab is so important to iHeart’s future bankruptcy options.
  5. The reward that Pittman and Bressler get if they deliver $400 million into the pockets of owners Lee & Bain.

The answers begin here.

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Panic Attack: iHeart Dropping Ad Rates 88.3%

I know, I’m making this one up, too.

That’s what the iHeart brain trust will say except that they’ve been caught in the act just like those child predators on MSNBC.

Low balling the market and screwing everyone.

Think iHeart is only doing this in just one city?

Think again.

Prepare for selling against dollar a holler rates coming to your market next courtesy of iHurtRadio.

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  1. The iHeart scam revealed – using three marketing companies to put on faux media seminars for the purpose of slashing radio rates at the end – we’ll name them.
  2. Why sellers are scared stiff that their regular advertisers, the poor unwitting schlubs paying full price will find out about it.
  3. Which advertisers and prospects are being offered these low, low rates for starters.
  4. How long, for how much money – I’m giving it to you to the penny right off the contracts.
  5. Oh no, wait until you see what they do with digital in this “too good to be true” ad package.

The answers begin here.

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Ed Shane

In one of his last emails to me, Ed Shane said he had attended an advertising meeting with the Houston Livestock Show & Rodeo to bring them up to date that his web platform had nearly two million monthly hits and their YouTube views were nearly a million.

Ed was proud that the ad people told him that his Texas Music Project was well ahead of what many of the radio stations in Houston were doing.

Well ahead.

That’s what Ed Shane always seemed to be when he programmed WPLO, Atlanta back in the day.

Our paths crossed a number of times.

We both had the pleasure of working for John Tenaglia at General Cinema – me in Philly and Ed in Houston.

And we both received careful mentoring from the legendary George Burns who had a cosmic sort of way of letting people he worked with do what they were paid to do. What a concept!

Later Ed established a consultancy and he helped me with advertising when I started a fledgling trade publication.

In an industry where we have seen the end of good guys with brains in the their head, it reminds us how badly we are going to miss Ed Shane.

In his 60’s, he took on the challenge of launching an all-news format on a Radio One FM station in Houston. The company gave it a go for a few years and then started pulling back. Of course, you never do that in all-news, which takes many years to get going but pays tremendous benefits once you do.

I told Ed that when I listened to his news station it sounded bright and strong – I believe that is the word I used, strong.

I believe Ed could have done anything even launch a country all-news station which I wouldn’t be surprised if he wasn’t already doing that in the great beyond.

Ed passed away Saturday after a short but determined battle with colon cancer.

I was shocked.

I knew he had it, but just ten days earlier Ed was out of bed and walking around – the tests looked good. Still, that is how fragile life is, you never know.

My friend Don Cannon had been in a coma in a Philly hospital when he suddenly came to and held court as only Don could do around his hospital bed and yet although everyone thought he was out of the woods, it was not to be.

Among Ed’s other skill sets is marrying well.

His beautiful and intelligent wife, Pam, was not just a wife but a life partner in everything from raising a family to business.

My heart breaks for her.

I often get to speak at funerals – and believe me, I don’t seek out these gigs. But one of the most comforting things I can offer is that many people have had the benefit of crossing paths with this fine man and they are better off for it.

But as I often suggest to those who will miss him most – find the quality you like about him the most and make it live on through you every day of the week, every week of the year for the rest of your life in his living memory.

So now that Ed is probably programming a station in Heaven right next to Bill Drake and others who have left our radio community, I have the feeling he will do something about commercials loads up there.

Down here, it’s hell.

But the reward for a life well lived is eternal happiness (and fewer commercials) that I wish for Ed Shane as well as peace and acceptance for his grieving family and friends.

Ed Shane.

He was a good one.

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Dickeys Selling on Cumulus Stock Weakness

What kind of a person bails out on his company when they need him to show confidence in its future?

Apparently, a Dickey.

While they are feeding the happy talk radio trade press with PR when their stock goes up a few cents, they are certainly not talking about what I’m going to tell you here.

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  1. He didn’t – did he? Yes, one of the Dickeys sold large numbers of Cumulus shares just as the price was in free fall and analysts were trashing it.
  2. What other Cumulus insider started selling stock the very next day.
  3. Wall Street has really turned on Cumulus and the Dickeys are so sensitive about it they have launched a bullshit campaign to prop up their stock – details.
  4. Be warned – the chance of a Cumulus bankruptcy has just changed again.
  5. The bad news about a revenue turnaround and the implications for Cumulus employees by April.

The answers begin here.

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My Dickey Is Bigger Than Yours

Here is how Seeking Alpha, the crowd-sourced content service for financial markets sees the future of Cumulus:

“Cumulus Media sinks to a 52-week low as sentiment remains weak on the broadcaster ever since it reported Q4 results earlier in the month”.

And despite CEO Lew Dickey’s spin about how great the company is, there now are two Cumulus’.

At $2.68 a share the stock is the lowest it has been since November of 2012 when it closed at $2.47.

Like in One Flew Over The Cuckoo’s Nest, people are more afraid of what mind-numbing move radio’s Nurse Ratched (Lew Dickey) will do next than they are of Cumulus going bankrupt which is now a real possibility.

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  1. Okay, what’s the real story of sloppy seconds with the hiring of former Clear Channel manager Tom Schurr.
  2. And what the hell is the thinking behind hiring Pierre Bouvard to turn around their slumping billing.
  3. Does the hiring of all those CBS execs in the past month mean their merger with CBS is getting closer.
  4. What’s up with Lew’s plan to punish employees for not making their numbers.
  5. Who did ex-employees describe as “the ruthless, heartless asshole” that is coming to take them away.
  6. What’s to become of Dan Bennett, the manager overseeing Dallas and Houston who is arguably the best Cumulus manager.

The answers begin here.

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Radio’s Unnoticed Competitor

Not an app.

Not another radio station competitor.

Not Pandora, Spotify, Apple or any streaming music service.

Not podcasting for damn sure.

Certainly not a pure play stream.

Not social media.

Not even YouTube.

Radio’s potent new competitor is heating up under the radar with 95 million Millennials and yet while we’re off running stations the old way with sweepers, no commercials, too many commercials and everything in between, this new documented competitor is more dangerous than anything we have seen before.

So here is how to get ahead of it …

  • How to not just guard against this killer competitor but how to turn it around in your favor.
  • Creating the first Millennial radio station guaranteed to beat the hell out of recycled and tired music and talk formats.
  • How to keep this new threat away from media ad budgets because radio doesn’t need to have its share of the revenue pie shared with a hot new competitor.
  • What if I showed you a way to get Millennials to do exactly what they did when they took an app called Trivia Crack to 130 million users without the help of the owners? That’s what I am about to do.
  • Getting Millennials to tell you how to handle huge commercial loads and how to deal with music sweeps.

Access this story now

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What’s Holding Up the iHeart Tower Deal

They NEED this money.

It’s $400 million for the equity owners who need to get out of their investment.

Already, there is a troubling pattern emerging in the wake of the anticipated sale of iHeart towers and real estate.

Here’s what we’re hearing.

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  1. The unbelievable multiple the buyer is willing to pay.
  2. How iHeart is basing that multiple on revenue – ever hear of a broadcast tower earning revenue (it’s the station!).      
  3. The odd closing anticipated for this deal if it goes through.
  4. How Bain is looking to custom design the revenue figures to bend the deal to be most favorable for them – how Bain wants them to treat tower painting in the end deal.
  5. Market managers in numerous iHeart markets are shaking in their boots due to a directive from corporate after closing.
  6. Finally, the reason iHeart would be good with paying tower rent from now on in all of their markets and give up the rental income.

The answers start here.

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iHeart’s War On Salespeople Begins

CEO SpongeBob Bossy Pants just can’t deal with experienced salespeople who handle agency business that make six figures many times over in commission.

And he’s arrived on the scene to protect the greedy bastards that employ him from these freaks of nature.

Late last week, Pittman’s minions wiped out the sales careers for one-third of the sales force at their Houston cluster – one of its most lucrative.

When I say serial, I mean serial.

The sellers were lined up one by one – tapped on the shoulder and escorted to their career demise and fired by their sales manager.

For those not in the office at the time, they got fired over the phone. A nice touch.

Some with 29 years experience.

All had their personal belongings boxed as they were escorted to the door unable to say their goodbyes or leave with their dignity.

As repulsive and insensitive as this is, iHeart employees had better get used to it.

Pittman finally has the last piece in place that will allow him to start thinning out the sales department of a radio group that can’t even post positive revenue figures.

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  1. Why the Houston sales firings are just the beginning and how it spreads out next.
  2. Houston was a test for what Pittman has been planning next – what turns out to be this shortsighted way to reduce salespeople, benefits, expenses, commissions and still sell ads.
  3. What do media buyers think of losing their agency reps?
  4. A radio sales job is like sailing on the ill-fated Lusitania. Where is the best sales job in radio now? Let’s just put it out there because iHeart sellers are going to need it.
  5. Here’s how Pittman will thin iHeart’s sales force (in this order by job type).
  6. The future of iHeart commission cuts and bonus money explained.

The answers begin here.

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Employee Uprising At Cumulus San Francisco

The Dickeys tried to bust the union and now look what they got.

More than they can literally bargain for.

High-priced carpetbagger lawyers hired to come in and break the pesky union.

Instead, what Cumulus San Fran employees are accomplishing is the feel good story of the winter (and we need one).

The Bay Area victims of Lew Dickey’s stewardship are in full revolt and the Dickeys are starting to retreat.

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  1. How Lew’s union busting tactics backfired and bought him more headaches in San Francisco.
  2. Reports of retaliation by the company against employees that most certainly will wind up in front of an arbitrator.
  3. Tit-for-tat tactics by Cumulus that are so petty they must have had their feelings hurt. Details.
  4. Why the spirited pushback by San Francisco employees of Cumulus should be the template for wronged workers at iHeart, the rest of Cumulus markets and other egregious radio groups.
  5. The first step employees can take that will get them some say in their workplace mistreatment.

The answers begin here.

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Register For Tomorrow’s Philly Media Conference Here

You don’t have to look far to see why the radio industry is missing the future.

Often, media companies are not engaged with the issues that really matter going forward satisfied instead with yesterday’s strategic thinking.

Tomorrow, I am going to present for the sixth year in a row the blueprint for what content providers need to do to be relevant, successful and appreciated by audiences on-air and online in the 12 months ahead.

If you haven’t already registered for my Media Solutions Conference, you can do it today.

Here’s tomorrow’s program:

Wednesday, March 18, 2015

REGISTRATION / COMPLMENTARY BREAKFAST

8:00 am         Registration / Complimentary Breakfast

9:00 am         Current State of the Radio Industry
                      Short Attention Spans & Radio
                      Solutions to Commercial Clutter
                      Listen Longer Strategies
                      Eliminating Radio’s 3 Biggest Objections
                      Selling Against Competitors Who Cut Rates

10:30 am       Break

10:45 am      Ways To Compete with Online Content
                      What Millennials Want From Radio
                      8 Millennial Mistakes You Don’t Want To Make
                      Available Radio Listeners

12 Noon        Complimentary Lunch

1:00 pm        How To Attract Millions To Your Website (Laurie Cantillo interview)

2:15 pm         Break

2:30 pm         Innovative Sources of New Radio Revenue
                      Telling Stories – the New Spoken Word
                      Why You Should Pass On Podcasting
                      Radio’s Potent New Competitor
                      Listener Engagement More Than Ratings

3:30 pm        Audience Q & A

4:00 pm        Conference Concludes

And here are the 13 critical areas we will cover:

  1. Attracting More Website Visits. WTOP in DC does 2 million every month and 31.8 million page views. So we’re bringing former PD Laurie Cantillo in to sit with us and discuss. We can question here together.
  2. Solutions to Commercial Clutter. Look, running 8-minutes of unlistenable commercials every hour is a suicide wish.  I know, they pay the bills.  I’m going to present you with 11 ways to make this problem get better.
  3. How Much Radio, How Much Digital. I can tell you right now I am going to show you the digital initiatives that have no payoff. But you’ll be impressed by the few that do and you’re going to want to jump on them. One costs under $1,000 and is pretty impressive.
  4. Listen Longer Strategies. Radio TSL has been dropping every year since the early 1990s. This calls for disrupting the way we build our hot clocks. I’m going to show you how to throw that hourly clock out and replace it with something better.
  5. Eliminating 2015’s 3 Biggest Listener Objections. Outdated morning shows, too many commercials and repetitious music. Do even one thing on these three listener objections and you’re ahead of the market.
  6. Effective Ways To Compete With On-Demand Content. I am going to play dirty with Millennials developing content they cannot possibly resist about employment, college loans, themselves. We can do this – as you will see.
  7. What Millennials Want From Radio. This list has seven things on it and I can tell you I live by this list every day whether I am talking to Millennials or not.
  8. Selling Against Programmatic Buying. This is essentially bidding down rates so it's time to have an action plan to combat it. How to walk from a deal that media buyers ruined by bidding down the rate on a competitor. The secret to getting longer term contracts. A few very smart stations are way ahead of the industry on this.
  9. Start Your Own Short-Form Video Business. Digital shouldn’t be an add-on to what you do on the air.  Do the best on-air radio you can possibly do and a separate stream of revenue from the hottest digital project ever. Let me play some short-form videos for you that are being done by young people who are making more money than most stations do from all their digital initiatives.
  10. Beyond Clicks – Listener Engagement. Social media is changing rapidly from mass audience to small groups of participants. Radio must rethink using social media to promote what’s on the air.   It’s a waste. Let’s talk about what your listeners who “like” you really want. Which social media site is ascending at the pace of YouTube?
  11. Telling Stories – the New Spoken Word Radio. You don’t have to run a talk station to cash in on storytelling.  And it is highly saleable.
  12. Why You Should Take a Pass On Podcasting. Podcasting is another form of talk radio. It may appeal to Gen Xers and Baby Boomers but it sure hasn’t made any real money. Ask me about storytelling and how it could find its way onto your station – even a music station. Especially, a music station.
  13. 8 Millennial Mistakes You Don’t Want To Make. There are 95 million Millennials out there – the largest generation ever, even larger than the Baby Boom generation. Here are the 7 things Millennials want most from radio.

Reserve a seat.

Inquire about group rates here.

Look through the conference brochure here.

Behind The WTOP / Laurie Cantillo Bombshell

What’s Laurie Cantillo suddenly leaving WTOP all about?

Out of nowhere one of the ablest program directors in radio resigns her job at WTOP.

This news station posts huge ratings numbers without even playing Christmas music like the music stations do to hype their December numbers.

Cantillo’s departure is no small thing.

WTOP is the radio industry’s top billing station every year.

Cantillo even led WTOP to snow storm type mega ratings in the heat of last August with no local or major news stories of note – that’s tantamount to a music station being number one without playing any hit records.

WTOP is one of the few stations in the nation that knows how to make money from digital.

Great management.

Great owner in Hubbard.

So what’s really up, doc?

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  1. Just tell me already – did she quit or get fired?
  2. Was it about money?
  3. Where does this leave WTOP without a topnotch coach?
  4. Where will Cantillo likely land next?
  5. Is CBS in this in any way?

The answers begin here.

If you would like to read this story, see an option to gain access to my entire archive of 2,982 pieces and get daily email delivery, see your choices here

Report news here. $100 for the best tip of the month. $1,000 for the best tip of the year.

Talk to Jerry privately here.

My Philly Conference is this Wednesday – reserve a seat here.

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About Inside Music Media: Read by more people than any other media newsletter of its kind. Contains no advertising. Is insightful, deadly honest, entertaining and informative. Accepts no corporate money. And is beholden only to subscribers.

Last Minute Registration for My Wednesday Philly Conference Here

Thank you for letting me tell you about my annual media conference over the past few months. I’ve tried to make these promos instructional for those of you who cannot attend. You’re the best and I appreciate it.

This year the theme is the importance of catering to engaged listeners not just numbers or phantom drive-by PPM statistics. The kind of relationship in which advertisers have proven they will pay a premium.

That radio needs to undo its digital – we’ve made a mess of it.

The average station does less than $200,000 a year in digital billing – far less and remember that’s just an average. And stations get to decide what digital revenue is and it’s different in every company. They make up the reporting rules.

A mess.

We will need to reimagine what’s happening over our airwaves to an increasingly older and lesser audience.

And to create content for the appreciably younger target audience radio desires; not just pick a format flavor for a year or two and then play musical chairs again.

Quick question: Can you tell me your target audience other than their age group?

Knowing this then helps us make better decisions about what to do with our radio stations on-the-air and digital products.

Who is your target audience? What do they look like? What do they want? What do they need? What do they think of your station compared to other sources on the air and online?

How would they describe your station in a phrase (you can bet it isn’t the way you’re describing it in sweepers)?

We’re going to find that the reason our on-air product is less than what we are capable of being and why radio digital efforts are almost laughable is because we’re doing it all ass backwards.

But we can fix this – we can. I’m going to share the good news in this one-day teaching seminar, my sixth year in a row. It’s for independent minded content providers who don’t take Kool-Aid with their view of the future.

Another important theme is recognizing radio’s most devastating new competitor.

Most people have no idea what I am about to reveal.

Of course, it’s not satellite radio.

It’s not even digital.

Certainly not the screwed up connected dashboard.

And no, it’s not television or print or even streaming music services.

It’s user-generated content.

I’m going to present some compelling evidence that content being created by users – even people in your audience on YouTube and many other places – is the most potent threat to radio.

Believe it or don’t believe it at your peril. The die is cast.

True, the radio industry doesn’t want to change.

We are in deep denial.

But I see signs of hope.

Let me just be blunt – either we become content creators who also use our airwaves in new ways or we’re going down with the ship. So this conference is about doing the best radio possible for audiences that have changed and operating a separate revenue stream of digital content – I’m going to recommend short-form video.

There are cheaper radio conferences for sure. Ones that will rehash the same old blame game for radio’s problems (i.e., it’s under-valued, under-measured, unfairly being kept off cellphones and other things that don’t lead to a positive outcome).

And then there is our 6th annual Media Solutions Conference which is described by attendees as remarkably positive and inspiring with one last chance to see the future everyone else is missing and get a head start on the new growth opportunities.

Please join us Wednesday in Philadelphia if you possibly can.

Reserve a seat.

Inquire about group rates here.

Look through the online program brochure here.

Here’s the final and full Program:

Wednesday, March 18, 2015

REGISTRATION / COMPLMENTARY BREAKFAST

8:00 am         Registration / Complimentary Breakfast

9:00 am         Current State of the Radio Industry
                      Short Attention Spans & Radio
                      Solutions to Commercial Clutter
                      Listen Longer Strategies
                      Eliminating Radio’s 3 Biggest Objections
                      Selling Against Competitors Who Cut Rates

10:30 am       Break

10:45 am      Ways To Compete with Online Content
                      What Millennials Want From Radio
                       8 Millennial Mistakes You Don’t Want To Make
                      Available Radio Listeners

12 Noon        Complimentary Lunch

1:00 pm        How To Attract Millions To Your Website (Laurie Cantillo interview)

2:15 pm         Break

2:30 pm         Innovative Sources of New Radio Revenue
                      Telling Stories – the New Spoken Word
                      Why You Should Pass On Podcasting
                      Radio’s Potent New Competitor
                      Listener Engagement More Than Ratings

3:30 pm        Audience Q & A

4:00 pm        Conference Concludes

And here are program details:

  1. Attracting More Website Visits. WTOP in DC does 2 million every month and 31.8 million page views. So we’re bringing PD Laurie Cantillo in to sit with us and discuss. We can question here together.
  2. Solutions to Commercial Clutter. Look, running 8-minutes of unlistenable commercials every hour is a suicide wish.  I know, they pay the bills.  I’m going to present you with 11 ways to make this problem get better.
  3. How Much Radio, How Much Digital. I can tell you right now I am going to show you the digital initiatives that have no payoff. But you’ll be impressed by the few that do and you’re going to want to jump on them. One costs under $1,000 and is pretty impressive.
  4. Listen Longer Strategies. Radio TSL has been dropping every year since the early 1990s. This calls for disrupting the way we build our hot clocks. I’m going to show you how to throw that hourly clock out and replace it with something better.
  5. Eliminating 2015’s 3 Biggest Listener Objections. Outdated morning shows, too many commercials and repetitious music. Do even one thing on these three listener objections and you’re ahead of the market.
  6. Effective Ways To Compete With On-Demand Content. I am going to play dirty with Millennials developing content they cannot possibly resist about employment, college loans, themselves. We can do this – as you will see.
  7. What Millennials Want From Radio. This list has seven things on it and I can tell you I live by this list every day whether I am talking to Millennials or not.
  8. Selling Against Programmatic Buying. This is essentially bidding down rates so its time to have an action plan to combat it. How to walk from a deal that media buyers ruined by bidding down the rate on a competitor. The secret to getting longer term contracts. A few very smart stations are way ahead of the industry on this.
  9. Start Your Own Short-Form Video Business. Digital shouldn’t be an add-on to what you do on the air.  Do the best on-air radio you can possibly do and a separate stream of revenue from the hottest digital project ever. Let me play some short-form videos for you that are being done by young people who are making more money than most stations do from all their digital initiatives.
  10. Beyond Clicks – Listener Engagement. Social media is changing rapidly from mass audience to small groups of participants. Radio must rethink using social media to promote what’s on the air.   It’s a waste. Let’s talk about what your listeners who “like” you really want.  Which social media site is ascending at the pace of YouTube?
  11. Telling Stories – the New Spoken Word Radio. You don’t have to run a talk station to cash in on storytelling.  And it is highly saleable.
  12. Why You Should Take a Pass On Podcasting. Podcasting is another form of talk radio. It may appeal to Gen Xers and Baby Boomers but it sure hasn’t made any real money. Ask me about storytelling and how it could find its way onto your station – even a music station. Especially, a music station.
  13. 8 Millennial Mistakes You Don’t Want To Make. There are 95 million Millennials out there – the largest generation ever, even larger than the Baby Boom generation. Here are the 7 things Millennials want most from radio.

Reserve a seat.

Inquire about group rates here.

Look through the online program brochure here.

1/3 of Sales Force Fired – iHeart Layoffs Begin

The post Vegas iHeart management meeting layoffs are officially under way.

In a big way.

One major market lost one-third of its sellers yesterday alone.

We now know enough to suggest which employees are being targeted at other iHeart stations.

If you’re already a subscriber, thank you for joining our group. Just click through and unlock the content.

If you’ve been thinking about subscribing and would like to access this story, here is what you will get.

  1. The straightforward honest account of reported serial firings in one of iHeart’s most important markets. Spitting in their faces of employees on the way out the door.
  2. Which type of salesperson is being targeted – all the victims of yesterday’s massacre were this particular type of seller.
  3. For now, the one kind of account exec who can breathe a sigh of relief – not likely to be targeted for now.
  4. No inexperienced sellers got axed yesterday but a 29-year vet did – you should know what they were being offered in severance.
  5. Remember that warning not to take iHeart’s online employee questionnaire this year?  How that may have come into play with yesterday’s firings.

The answers begin here.

If you would like to read this story, see an option to gain access to my entire archive of 2,981 pieces and get daily email delivery, see your choices here

Report news here. $100 for the best tip of the month. $1,000 for the best tip of the year.

Talk to Jerry privately here.

My Philly Conference is next week – reserve a seat here.

Sign up to get these teasers every day for free here

About Inside Music Media: Read by more people than any other media newsletter of its kind. Contains no advertising. Is insightful, deadly honest, entertaining and informative. Accepts no corporate money. And is beholden only to subscribers.

Apple Just Killed Radio’s Connected Dashboard

The radio industry has been hanging on to the hope that it will still dominate the digital entertainment center of the future in cars.

It was always a stretch.

The old car radio has just a finite number of radio stations available on it with a finite number of satellite radio stations if the owner wanted the extra expense.

That’s why the radio industry characterized an automobile as “a radio with four wheels”.

The connected dashboard is a mirage.

Every station in a market will all be fighting for one of only 6 pre-sets.

Then it’s everybody for themselves.

The new iWatch due out this month is reportedly going to allow drivers to start their engines with a wave of their wrist.

You can only image what their new CarPlay feature is going to allow along with seamlessly syncing with your car to allow phones calls, dictate test messages and emails and play music while driving.

Siri will be your constant companion up front.

Siri will control the app and other third party apps including Spotify, iHeartRadio, Pandora and other sources of entertainment. And CarPlay will have its own dedicated button on the steering wheel of cars from Mercedes Benz and Ferrari to GM, Ford, Toyota among others.

If you study the habits of listeners 33-years-old or under, you already know that the smartphone is all they need to live, communicate and enjoy.

A radio is no longer necessary as phones seamlessly connect in cars.

One thing is certain.

Get Plan B ready because Plan A is changing.

I want to get to this at my Philly conference in less than 1 week.

Just how should a radio station deal with losing its number one source of listening in the dashboard of every car?

Plan B is a two-pronged approach to radio and digital.

Disrupt the way we do radio on our own right now before someone else does it.

Then start a separate revenue stream from digital projects that are easily accessible through features such as CarPlay. Google is developing one of their own for automakers, too.

If the average radio station is doing less than $200,000 in digital billing (and keep in mind the station gets to define what digital is when they report such numbers) then that’s not a business worth being in.

We’re going to put all this together with digital, audio, video at my March 18th conference.

This one-day seminar is not available on tape or stream.

Just in person March 18th at the Hub Conference Center in Philly less than one week from today.

Examine the modules that make up the curriculum here.

Reserve a seat.

Inquire about group rates here.

Here’s the Agenda:

Wednesday, March 18, 2015

REGISTRATION / COMPLMENTARY BREAKFAST

8:00 am         Registration / Complimentary Breakfast

9:00 am         Current State of the Radio Industry
                      Short Attention Spans & Radio
                      Solutions to Commercial Clutter
                      Listen Longer Strategies
                      Eliminating Radio’s 3 Biggest Objections
                      Selling Against Competitors Who Cut Rates

10:30 am       Break

10:45 am      Ways To Compete with Online Content
                      What Millennials Want From Radio
                      8 Millennial Mistakes You Don’t Want To Make
                      Available Radio Listeners

12 Noon        Complimentary Lunch

1:00 pm        How To Attract Millions To Your Website (Laurie Cantillo interview)

2:15 pm         Break

2:30 pm         Innovative Sources of New Radio Revenue
                      Telling Stories – the New Spoken Word
                      Why You Should Pass On Podcasting
                       Radio’s Potent New Competitor
                       Listener Engagement More Than Ratings

3:30 pm        Audience Q & A

4:00 pm        Conference Concludes

Here are program details:

  1. Attracting More Website Visits. WTOP in DC does 2 million every month and 31.8 million page views. So we’re bringing PD Laurie Cantillo in to sit with us and discuss. We can question here together.
  2. Solutions to Commercial Clutter. Look, running 8-minutes of unlistenable commercials every hour is a suicide wish.  I know, they pay the bills.  I’m going to present you with 11 ways to make this problem get better.
  3. How Much Radio, How Much Digital. I can tell you right now I am going to show you the digital initiatives that have no payoff. But you’ll be impressed by the few that do and you’re going to want to jump on them. One costs under $1,000 and is pretty impressive.
  4. Listen Longer Strategies. Radio TSL has been dropping every year since the early 1990s. This calls for disrupting the way we build our hot clocks. I’m going to show you how to throw that hourly clock out and replace it with something better.
  5. Eliminating 2015’s 3 Biggest Listener Objections. Outdated morning shows, too many commercials and repetitious music. Do even one thing on these three listener objections and you’re ahead of the market.
  6. Effective Ways To Compete With On-Demand Content. I am going to play dirty with Millennials developing content they cannot possibly resist about employment, college loans, themselves. We can do this – as you will see.
  7. What Millennials Want From Radio. This list has seven things on it and I can tell you I live by this list every day whether I am talking to Millennials or not.
  8. Selling Against Programmatic Buying. This is essentially bidding down rates so its time to have an action plan to combat it. How to walk from a deal that media buyers ruined by bidding down the rate on a competitor. The secret to getting longer term contracts. A few very smart stations are way ahead of the industry on this.
  9. Start Your Own Short-Form Video Business. Digital shouldn’t be an add-on to what you do on the air.  Do the best on-air radio you can possibly do and a separate stream of revenue from the hottest digital project ever. Let me play some short-form videos for you that are being done by young people who are making more money than most stations do from all their digital initiatives.
  10. Beyond Clicks – Listener Engagement. Social media is changing rapidly from mass audience to small groups of participants. Radio must rethink using social media to promote what’s on the air.   It’s a waste. Let’s talk about what your listeners who “like” you really want.  Which social media site is ascending at the pace of YouTube?
  11. Telling Stories – the New Spoken Word Radio. You don’t have to run a talk station to cash in on storytelling.  And it is highly saleable.
  12. Why You Should Take a Pass On Podcasting. Podcasting is another form of talk radio. It may appeal to Gen Xers and Baby Boomers but it sure hasn’t made any real money. Ask me about storytelling and how it could find its way onto your station – even a music station. Especially, a music station.
  13. 8 Millennial Mistakes You Don’t Want To Make. There are 95 million Millennials out there – the largest generation ever, even larger than the Baby Boom generation. Here are the 7 things Millennials want most from radio.

Reserve a seat.

Inquire about group rates here.

Look through the online program brochure here.

Why Power 106 Will Eviscerate iHeart’s LA Hip-Hopper

I know – their ratings will go up before they go down.

But I know something most people don’t about this high profile battle of the penises in Los Angeles radio.

Size matters.

iHeart is now in the station-wrecking business full-time and has given up on building new stations of their own for the long haul.

They’re rehearsing in LA for what they plan to do to powerful stations in numerous formats and markets where iHeart can’t beat them.

If you’re already a subscriber, thank you for joining our group. Just click through and unlock the content.

If you’ve been thinking about subscribing and would like to access this story, today is a great day to start:

  1. Case study – how iHeart is systematically trying to ruin its hip-hop competitor Power 106 in LA rather than build a solid station.
  2. Repercussions if Big Boy who started on Real 92.3 Monday eventually loses to former nighttime jock now Big Boy replacement J Cruz – especially with iHeart paying him $3 million, a car and use of private aircraft.
  3. This wreck ‘em at all costs strategy comes all the way from the top of iHeart.  The types of stations nationwide they are targeting next.
  4. What works every time when iHeart tries to wreck a station rather than build a better competitor and what plays right into their hands and ruins your station.
  5. iHeart’s rest-of-the-day strategy for stations that are built to wreck competitor’s stations – know this and it all backfires on them.

The answers start here.

If you would like to read this story, see an option to gain access to my entire archive of 2,978 pieces and get daily email delivery, see your choices here

Report news here. $100 for the best tip of the month. $1,000 for the best tip of the year.

Talk to Jerry privately here.

Hold a seat for yourself at my Philly Conference next week – here.

Sign up to get these teasers every day for free here

About Inside Music Media: Read by more people than any other media newsletter of its kind. Contains no advertising. Is insightful, deadly honest, entertaining and informative. Accepts no corporate money. And is beholden only to subscribers.

4% Revenue Increases With These Moves

I’m not buying that the radio business has to post a 1% or more decline again when 2015 is finished.

Maybe for Cumulus, iHeart and their followers, but not for good broadcasters caught in the middle of some of their desperate tactics.

What if we put together a handful of things that actually work to increase revenue by 4% for stations that are passionately pursuing positive revenue gains this year?

  • Separate digital from on-air sales – The evidence is that digital is killing spot rates because buyers (and worse yet desperate stations) are using digital bonuses and give backs to get their rates down. That’s the wrong direction. There is a simple adjustment you’re going to like.
  • More Things To Sell At Premium Prices – What if I told you I had a list of 6 innovative sources of new revenue that no radio station has figured out yet.  You can be the first because I’m going to explain each one of them.
  • A New Morning Show Feature That Will Start a Bidding War -- I’m going to suggest you stop selling the same lame morning show features that listeners can get quicker on their smartphones and start a bidding war over one that you’re not going to want a competitor to beat you to.
  • Selling Radio More Effectively To a Local TV Station – Who knew?  Right across the street is a TV station that needs radio’s help and is willing to pay a premium for this genius idea already at work in a major market. You’ll hear an actual case study that worked so well late last year that the TV station renewed it again this past February – at premium prices.
  • Start a Second Revenue Stream For Short-Form Video – This has nothing to do with what’s on your air but everything to do with your skills as a local content creator. All you need is an iPhone 6 and a plan to sell product placements and it is likely you will net more additional revenue than you currently earn from digital.
  • Tempt Your 10 Biggest Advertisers – They have more money to spend and already like your station and radio. The lure to get them to increase their spend is something you can start doing right now.

You can’t do these things without having your annual revenue increase and it doesn’t matter what your competitors do or whether media buyers are earmarking a certain percentage of their radio budgets to digital – you automatically come out ahead. I say, at least 4% ahead of last year.

This one-day seminar is not available on tape or stream.

Just in person March 18th at the Hub Conference Center in Philly in less than one week from today.

Examine the 13 modules that make up the curriculum here.

Reserve a seat.

Inquire about group rates here.

Here’s the Agenda:

Wednesday, March 18, 2015

REGISTRATION / COMPLMENTARY BREAKFAST

8:00 am         Registration / Complimentary Breakfast

9:00 am         Current State of the Radio Industry
                      Short Attention Spans & Radio
                      Solutions to Commercial Clutter
                      Listen Longer Strategies
                      Eliminating Radio’s 3 Biggest Objections
                      Selling Against Competitors Who Cut Rates

10:30 am       Break

10:45 am      Ways To Compete with Online Content
                      What Millennials Want From Radio
                      8 Millennial Mistakes You Don’t Want To Make
                      Available Radio Listeners

12 Noon        Complimentary Lunch

1:00 pm        How To Attract Millions To Your Website (Laurie Cantillo interview)

2:15 pm         Break

2:30 pm         Innovative Sources of New Radio Revenue
                      Telling Stories – the New Spoken Word
                      Why You Should Pass On Podcasting
                      Radio’s Potent New Competitor
                      Listener Engagement More Than Ratings

3:30 pm        Audience Q & A

4:00 pm       Conference Concludes

Here are program details:

  1. Attracting More Website Visits. WTOP in DC does 2 million every month and 31.8 million page views. So we’re bringing PD Laurie Cantillo in to sit with us and discuss. We can question here together.
  2. Solutions to Commercial Clutter. Look, running 8-minutes of unlistenable commercials every hour is a suicide wish.  I know, they pay the bills.  I’m going to present you with 11 ways to make this problem get better.
  3. How Much Radio, How Much Digital. I can tell you right now I am going to show you the digital initiatives that have no payoff. But you’ll be impressed by the few that do and you’re going to want to jump on them. One costs under $1,000 and is pretty impressive.
  4. Listen Longer Strategies. Radio TSL has been dropping every year since the early 1990s. This calls for disrupting the way we build our hot clocks. I’m going to show you how to throw that hourly clock out and replace it with something better.
  5. Eliminating 2015’s 3 Biggest Listener Objections. Outdated morning shows, too many commercials and repetitious music. Do even one thing on these three listener objections and you’re ahead of the market.
  6. Effective Ways To Compete With On-Demand Content. I am going to play dirty with Millennials developing content they cannot possibly resist about employment, college loans, themselves. We can do this – as you will see.
  7. What Millennials Want From Radio. This list has seven things on it and I can tell you I live by this list every day whether I am talking to Millennials or not.
  8. Selling Against Programmatic Buying. This is essentially bidding down rates so it’s time to have an action plan to combat it. How to walk from a deal that media buyers ruined by bidding down the rate on a competitor. The secret to getting longer term contracts. A few very smart stations are way ahead of the industry on this.
  9. Start Your Own Short-Form Video Business. Digital shouldn’t be an add-on to what you do on the air.  Do the best on-air radio you can possibly do and a separate stream of revenue from the hottest digital project ever. Let me play some short-form videos for you that are being done by young people who are making more money than most stations do from all their digital initiatives.
  10. Beyond Clicks – Listener Engagement. Social media is changing rapidly from mass audience to small groups of participants. Radio must rethink using social media to promote what’s on the air.   It’s a waste. Let’s talk about what your listeners who “like” you really want.  Which social media site is ascending at the pace of YouTube?
  11. Telling Stories – the New Spoken Word Radio. You don’t have to run a talk station to cash in on storytelling.  And it is highly saleable.
  12. Why You Should Take a Pass On Podcasting. Podcasting is another form of talk radio. It may appeal to Gen Xers and Baby Boomers but it sure hasn’t made any real money. Ask me about storytelling and how it could find its way onto your station – even a music station. Especially, a music station.
  13. 8 Millennial Mistakes You Don’t Want To Make. There are 95 million Millennials out there – the largest generation ever, even larger than the Baby Boom generation. Here are the 7 things Millennials want most from radio.

Reserve a seat.

Inquire about group rates here.

Look through the online program brochure here.

Large Investors Angry At Lew Dickey

A few conference calls ago, Lew “Tricky” Dickey told the world that he was going to hire a search firm to find a non-family member to join the Cumulus executive team.

We were led to believe that his board instructed him to do it.

But months later, no non-Dickey was hired.

No outsider joining the company.

Instead the same old same old regional firewall that Lew Dickey controls – a bunch of puppet managers jumping to his every command.

So the question is with the company $2.5 billion in debt and the stock in the toilet, how close is Lew Dickey from getting laid off?

I laughed in disbelief when I first heard of the notion.

But investors are in no mood to lose their money on empty promises.

If you’re already a subscriber, thank you for joining our group. Just click through and unlock the content.

If you’ve been thinking about subscribing and would like to access this story, let me tell you what you will get.

  1. Why the Cumulus board never really asked Lew Dickey to hire a non-Dickey to join the company – they have plans of their own.
  2. All you hear about is the managers the Dickeys fire, but there is a bigger problem – they can only find retreads to fill key positions.
  3. Once the fair-haired boy of Cumulus – the one reason why investors might make a change at the top if 2015 continues to get away from Lew.
  4. Think the board hasn’t been thinking about replacing Lew? Check out this Golden Parachute. This is a serious separation package.
  5. Prepare for a major Hail Mary to save the company before investors’ money is wiped out any further.

The answers start here.

If you would like to read this story, see an option to gain access to my entire archive of 2,976 pieces and get daily email delivery, see your choices here

Report news here.

Talk to Jerry privately here.

Reserve a seat for my Philly Conference one week from today – here.

Sign up to get these teasers every day for free here

About Inside Music Media: Read by more people than any other media newsletter of its kind. Contains no advertising. Is insightful, deadly honest, entertaining and informative. Accepts no corporate money. And is beholden only to subscribers.

New Tools For Doing Great Radio in the Digital Age

Last year many media buyers were instructed by their clients to spend one-third of their radio budgets on digital – whatever that is.

You see, radio puts out the “Mission Accomplished” banner when as an industry it hired about 1,000 new digital people (or transferred them) according to recent research. (Why don’t I believe these reports?)

That’s not going to get it done.

No radio group today spends even 1% of its operating budget on digital initiatives and that’s letting them do the counting and reporting.

But the question is still real – where should a radio station look to secure its future?

More radio or more digital?

My view is that radio should focus on two things and do both well:

  • The best on-air radio it can do (most stations are not doing that)
  • A separate revenue stream from digital projects and at the top of that list would be short-form video. Not as an add-on to radio but an entire new business.

But the most important thing is to do the best on-air radio possible and because of tough times, consolidation and competition from digital that is confusing many radio execs, we should focus on tools for making what’s on-air better.

CHANGE THE WAY WE TALK TO LISTENERS

Even great radio stations sound like they are talking at, or down to listeners. Radio doesn’t sound like an on-air representation of the target audience.

But that can be done with a few strategic steps that must morph over the entire radio station day and night.

I’m going to start this discussion at my Philly conference in one week.

MAKE RADIO SOUND LIKE FUN

Most stations sound like the dj is about to get fired, lose hours or have to pay more of their health care.  As if Lew Dickey or Bob Pittman was standing over them with the mike open.

And almost all stations have picked up this “May Day” type on-air sound.

Best way to change is to focus on the things today’s listeners want most from radio and I’ve got a list of them for you to consider. Then you can ask how these things can practically get integrated on-air.

I have evidence I will share that young men especially think it important to be seen as fun to be with. Don’t discount it.

But radio has some adjusting to do because radio stations are the ones who want to sound like they are having the fun – when they actually try.

This is a nuance that is very important and it can mean the world to your station.

FIX THE COMMERCIAL PROBLEM

You can’t win with 16 minutes of commercials an hour in this digital, attention deficit age. But steps can be taken. Change the scheduling and presentation of commercial breaks and then start cutting.

CHANGE THE WAY YOU DO MUSIC

Most good PDs know you play the hits and play as few as possible over and over again. That’s what brought me ratings success as a PD. But, things have changed and program directors die hard on this issue.

I will identify a group of stations that absolutely have it right – the right mix of repetitive hits and music discovery and how to do it.

Listeners today deserve the great radio experience Baby Boomers and Gen Xers once had. Not changing is not an option so if you’re open to new strategies, you’re going to like this session.

Here’s the revised agenda as of yesterday:

Wednesday, March 18, 2015

REGISTRATION / COMPLMENTARY BREAKFAST

8:00 am         Registration / Complimentary Breakfast

9:00 am         Current State of the Radio Industry
                      Short Attention Spans & Radio
                      Solutions to Commercial Clutter
                      Listen Longer Strategies
                      Eliminating Radio’s 3 Biggest Objections
                      Selling Against Competitors Who Cut Rates

10:30 am       Break

10:45 am      Ways To Compete with Online Content
                      What Millennials Want From Radio
                      8 Millennial Mistakes You Don’t Want To Make
                      Available Radio Listeners

12 Noon        Complimentary Lunch

1:00 pm        How To Attract Millions To Your Website (Laurie Cantillo interview)

2:15 pm         Break

2:30 pm         Innovative Sources of New Radio Revenue
                      Telling Stories – the New Spoken Word
                      Why You Should Pass On Podcasting
                      Radio’s Potent New Competitor
                      Listener Engagement More Than Ratings

3:30 pm        Audience Q & A

4:00 pm       Conference Concludes

Here’s the rest of the program content:

  1. Attracting More Website Visits. WTOP in DC does 2 million every month and 31.8 million page views. So we’re bringing PD Laurie Cantillo in to sit with us and discuss. We can question here together.
  2. Solutions to Commercial Clutter. Look, running 8-minutes of unlistenable commercials every hour is a suicide wish.  I know, they pay the bills. I’m going to present you with 11 ways to make this problem get better.
  3. How Much Radio, How Much Digital. I can tell you right now I am going to show you the digital initiatives that have no payoff. But you’ll be impressed by the few that do and you’re going to want to jump on them. One costs under $1,000 and is pretty impressive.
  4. Listen Longer Strategies. Radio TSL has been dropping every year since the early 1990s. This calls for disrupting the way we build our hot clocks. I’m going to show you how to throw that hourly clock out and replace it with something better.
  5. Eliminating 2015’s 3 Biggest Listener Objections. Outdated morning shows, too many commercials and repetitious music. Do even one thing on these three listener objections and you’re ahead of the market.
  6. Effective Ways To Compete With On-Demand Content. I am going to play dirty with Millennials developing content they cannot possibly resist about employment, college loans, themselves. We can do this – as you will see.
  7. What Millennials Want From Radio. This list has seven things on it and I can tell you I live by this list every day whether I am talking to Millennials or not.
  8. Selling Against Programmatic Buying. This is essentially bidding down rates so its time to have an action plan to combat it. How to walk from a deal that media buyers ruined by bidding down the rate on a competitor. The secret to getting longer term contracts. A few very smart stations are way ahead of the industry on this.
  9. Start Your Own Short-Form Video Business. Digital shouldn’t be an add-on to what you do on the air. Do the best on-air radio you can possibly do and a separate stream of revenue from the hottest digital project ever. Let me play some short-form videos for you that are being done by young people who are making more money than most stations do from all their digital initiatives.
  10. Beyond Clicks – Listener Engagement. Social media is changing rapidly from mass audience to small groups of participants. Radio must rethink using social media to promote what’s on the air.   It’s a waste. Let’s talk about what your listeners who “like” you really want.  Which social media site is ascending at the pace of YouTube?
  11. Telling Stories – the New Spoken Word Radio. You don’t have to run a talk station to cash in on storytelling.  And it is highly saleable.
  12. Why You Should Take a Pass On Podcasting. Podcasting is another form of talk radio. It may appeal to Gen Xers and Baby Boomers but it sure hasn’t made any real money. Ask me about storytelling and how it could find its way onto your station – even a music station. Especially, a music station.
  13. 8 Millennial Mistakes You Don’t Want To Make. There are 95 million Millennials out there – the largest generation ever, even larger than the Baby Boom generation. Here are the 7 things Millennials want most from radio.

This is a collaborative environment in an atmosphere of approval and acceptance. We work together, learn together and explore.

I’ll play video, give you resources, come up with a plan of attack to get out ahead of the most critical issues affecting the radio industry in the year ahead.

March 18th – a day of information and inspiration where we work together. I’m putting lots of time aside for your questions.

This event will not be available by stream or video – only live and in-person.

Just one week until conference day.

Independent broadcasters and digital entrepreneurs are invited to the 6th annual Media Solutions Seminar at the Hub Conference Center March 18th in Philadelphia, walking distance from Amtrak’s 30th Street Station and 20 minutes from Philadelphia International Airport.

Buffet breakfast, lunch and all breaks prepared by James Beard award-winning chef Jean-Marie Lacroix, former executive chef at The Four Seasons included.

Reserve a seat.

Inquire about group rates here.

Look through the online program brochure here.

Pittman Planning His Exit – What It Means To iHeart

Bob Pittman may suck at running companies but he is a rock star at knowing when to leave.

Just look at his resume.

You can almost smell it.

Pittman is getting to that point in the equity ownership world where you fail in as many notable ways as possible, declare “mission accomplished” and get out.

After all, these unique CEOs who cannot operate know one thing for sure – you can’t hit a moving target.

And we see all the signs iHeart is low and headed lower and that Bob Pittman is doing all the things that he usually does before he says sayonara.

If you’re already a subscriber, thank you for joining our group. Just click through and unlock the content.

If you’ve been thinking about subscribing and would like to access this story, let me tell

  1. Rich Bressler is Pittman’s number two man – but who will come in to replace Pittman?
  2. Pittman’s successor may already be “in the house” – and he’s competent but even more brutal than Pittman.
  3. The timeline on Pittman’s exit – what it will be like and how it will be handled.
  4. Whatever iHeart employees didn’t get out by then will be wishing for the days Bob Pittman was CEO. Here’s how.
  5. Pittman’s announcement that he’s promoting his number two guy was a decoy for what he is really planning to do.

The answers start here.

If you would like to read this story, see an option to gain access to my entire archive of 2,975 pieces and get daily email delivery, see your choices here

When you have news to report, you automatically enter my Witness Protection Program, which has never revealed a source. Report news here.

Talk to Jerry privately here.

Countdown to my Philly Conference March 18th – Next Wednesday. Reserve a seat here.

Sign up to get these teasers every day for free here

About Inside Music Media: Read by more people than any other media newsletter of its kind. Contains no advertising. Is insightful, deadly honest, entertaining and informative. Accepts no corporate money. And is beholden only to subscribers.

Ignore 75 Million Baby Boomers For 95 Million Millennials?

The last Baby Boomer turned 50 two months ago.

There are 75 million Baby Boomers still available to listen to the radio and they have money to spend on products advertisers sell.

So do you get younger and blow off the things Boomers love about radio for the very different things that appeal to 95 million Millennials, the largest generation ever born?

There is a way to engage younger audiences and simultaneously serve older audiences who have been the staple of the radio industry.

Ironically, radio’s big mistake is to program to Baby Boomers at the expense of Millennials.

When creating content in the digital age, it is always preferable to create content for the changemakers who are in fact the younger audience – in this case, Millennials.

That’s what Steve Jobs did.

He designed his popular Apple products for very young consumers but every one of their devices turned out to also be a hit and a financial success with older consumers.

The secret: Aim young first, but do the right things – that’s so very important. Older generations adopt later.

I’ve isolated 7 strategies that can easily be implemented by any radio station, any format in any market and I’m going to get into this at my Philly conference 1 week from now.

The problem well-meaning radio stations have been having with maintaining their money demos and acquiring new listeners is that they are afraid to alienate older listeners.

As you will see, these concepts – the ones Millennials value most – will never alienate Baby Boomers although oddly enough some of the things Baby Boomers still want from radio will drive Millennials away.

One of the 7 requirements to meet the needs of the next generation is to be authentic. Almost nothing a radio station says or does is authentic. Radio is full of hype, commercials, promos, and noise.

That can be fixed.

The other 6 things that younger demos now require are just as important and we’ll go through them one by one. This is so vital that I use all 7 in the work I do.

This is going to be a fruitful dialog because without spending a single dime, smart radio stations can fine tune their strategy for not only satisfying their loyal core older listeners but for the first time have a chance to win the hearts of younger ones.

No one can make me believe that radio cannot span wider generational needs and interests because the research you’ll learn proves otherwise.

Here are the other important issues at the March 18th meeting:

  1. Attracting More Website Visits. WTOP in DC does 2 million every month and 31.8 million page views. So we’re bringing PD Laurie Cantillo in to sit with us and discuss. We can question here together.
  2. Solutions to Commercial Clutter. Look, running 8-minutes of unlistenable commercials every hour is a suicide wish.  I know, they pay the bills. I’m going to present you with 11 ways to make this problem get better.
  3. How Much Radio, How Much Digital. I can tell you right now I am going to show you the digital initiatives that have no payoff. But you’ll be impressed by the few that do and you’re going to want to jump on them. One costs under $1,000 and is pretty impressive.
  4. Listen Longer Strategies. Radio TSL has been dropping every year since the early 1990s. This calls for disrupting the way we build our hot clocks. I’m going to show you how to throw that hourly clock out and replace it with something better.
  5. Eliminating 2015’s 3 Biggest Listener Objections. Outdated morning shows, too many commercials and repetitious music. Do even one thing on these three listener objections and you’re ahead of the market.
  6. Effective Ways To Compete With On-Demand Content. I am going to play dirty with Millennials developing content they cannot possibly resist about employment, college loans, themselves. We can do this – as you will see.
  7. What Millennials Want From Radio. This list has seven things on it and I can tell you I live by this list every day whether I am talking to Millennials or not.
  8. Selling Against Programmatic Buying. This is essentially bidding down rates so its time to have an action plan to combat it. How to walk from a deal that media buyers ruined by bidding down the rate on a competitor. The secret to getting longer term contracts. A few very smart stations are way ahead of the industry on this.
  9. Start Your Own Short-Form Video Business. Digital shouldn’t be an add-on to what you do on the air. Do the best on-air radio you can possibly do and a separate stream of revenue from the hottest digital project ever. Let me play some short-form videos for you that are being done by young people who are making more money than most stations do from all their digital initiatives.
  10. Beyond Clicks – Listener Engagement. Social media is changing rapidly from mass audience to small groups of participants. Radio must rethink using social media to promote what’s on the air.   It’s a waste. Let’s talk about what your listeners who “like” you really want.  Which social media site is ascending at the pace of YouTube?
  11. Telling Stories – the New Spoken Word Radio. You don’t have to run a talk station to cash in on storytelling.  And it is highly saleable.
  12. Why You Should Take a Pass On Podcasting. Podcasting is another form of talk radio. It may appeal to Gen Xers and Baby Boomers but it sure hasn’t made any real money. Ask me about storytelling and how it could find its way onto your station – even a music station. Especially, a music station.
  13. 8 Millennial Mistakes You Don’t Want To Make. There are 95 million Millennials out there – the largest generation ever, even larger than the Baby Boom generation. Here are the 7 things Millennials want most from radio.

This is a collaborative environment in an atmosphere of approval and acceptance. We work together, learn together and explore.

I’ll play video, give you resources, come up with a plan of attack to get out ahead of the most critical issues affecting the radio industry in the year ahead.

March 18th – a day of information and inspiration where we work together. I’m putting lots of time aside for your questions.

This event will not be available by stream or video – only live and in-person.

Less than 2 weeks until conference day.

Independent broadcasters and digital entrepreneurs are invited to the 6th annual Media Solutions Seminar at the Hub Conference Center March 18th in Philadelphia, walking distance from Amtrak’s 30th Street Station and 20 minutes from Philadelphia International Airport.

Buffet breakfast, lunch and all breaks prepared by James Beard award-winning chef Jean-Marie Lacroix, former executive chef at The Four Seasons included.

Reserve a seat.

Inquire about group rates here.

Look through the online program brochure here.

Here’s the Agenda:

Wednesday, March 18, 2015

REGISTRATION / COMPLMENTARY BREAKFAST

8:00 am         Registration / Complimentary Breakfast

9:00 am         Solutions to Commercial Clutter
                      How Much Radio / How Much Digital?
                      Listen Longer Strategies
                      Eliminating Radio’s 3 Biggest Objections

10:30 am       Break

10:45 am      Ways To Compete with Online Content
                     What Millennials Want From Radio
                      8 Millennial Mistakes You Don’t Want To Make

12 Noon        Complimentary Lunch

1:00 pm        How To Attract Millions To Your Website (Laurie Cantillo interview)

2:15 pm         Break

2:30 pm         Selling Against Competitors Who Drop Rates
                      Innovative Sources of New Radio Revenue
                      Telling Stories – the New Spoken Word
                      Why You Should Pass On Podcasting

3:30 pm        Audience Q & A

4:00 pm       Conference Concludes

This one-day seminar is not available on tape, digitally or by stream.

Reserve a seat.

Inquire about group rates here.

Cumulus Stalking Bankruptcy — What It Will Look Like

Their stock is down from $50 in 2000 to barely $3 as of Friday.

Within the past 10 days Cumulus had its second heaviest trading day as 14 million investors ran for the door.

The canaries in the coalmine are the shareholders.

The number one and number two radio groups heading for bankruptcy will kill the rest of the industry.

And look at the other repercussions.

If you’re already a subscriber, thank you for joining our group. Just click through and unlock the content.

If you’ve been thinking about subscribing and would like to access this story, let me tell you what you will get.

  1. Why now? – Why are investors bailing out on Cumulus ten years after they should have?
  2. What’s up with Cumulus poaching all those CBS executives lately?
  3. You can rest assured that Cumulus is either headed for bankruptcy or a major merger – Is it CBS or is it now someone else?
  4. True or false – Cumulus needs to be financially profitable in order to do a merger.
  5. The real reason 2015 will be the most difficult year ever on Cumulus employees – keep an eye on their new way to split an employee in two.

The answers start here.

If you would like to read this story, see an option to gain access to my entire archive of 2,973 pieces and get daily email delivery, see your choices here

Report news here.

Talk to Jerry privately here.

Reserve a seat for my Philly Conference March 18thhere.

Sign up to get these teasers every day for free here

About Inside Music Media: Read by more people than any other media newsletter of its kind. Contains no advertising. Is insightful, deadly honest, entertaining and informative. Accepts no corporate money. And is beholden only to subscribers.

28 Solutions To Radio’s Toughest Challenges

Here is a sample of some of the take home pay you can expect from my March 18th Media Solutions Conference in Philadelphia:

  1. The changes you need to make to attract several million visitors to your station website each month – and best of all, how to start developing followers who currently don’t listen to your on-air programming.
  2. The best way to do commercial stop sets – the maximum sweet spot for length and where to slot them.
  3. The one type of radio commercial Millennials don’t just like, they love. This gives you extra, added ammunition if you are pitching advertisers aiming for the younger money demo.
  4. Ways to get audiences to buck the downward time spent listening trend since the early 90’s and listen longer.
  5. What works better than non-stop music sweeps for keeping listeners tuned in.
  6. A better replacement for tired morning show staples (that are easier to get on smartphones) – traffic, transit and weather. And you can sell them.
  7. How to play hardball with Millennials who have tuned you out by targeting their three favorite interests – employment, college loans and themselves.
  8. The one contest that will even get a Millennial to stay riveted to a commercial radio station in 2015.  Believe it or not, it’s not cash.
  9. Why building a YouTube studio in your radio station is a shrewd way to attract younger listeners to radio – oh, and it can be a profit center.
  10. How to stem tune-out by 30% & simultaneously increase billing by 15%.
  11. The thing you can put in the middle of commercial stop sets that will force listening to continue.
  12. Why experts now say more frequent stop sets are actually an advantage for today’s attention-deficit audiences.
  13. 2 things you can do that will increase the effectiveness of commercials.
  14. The results of actual station experiments when they made drastic reductions in commercial units aired per hour.
  15. The word you must never say on the air because it makes listeners go bye-bye.
  16. You’ll learn the right mix of how much radio, how much digital.
  17. How to program a music station when today’s typical listener does not even listen to one song all the way through – a result of shorter attention spans at work.
  18. How to contemporize outdated morning shows and the four features listeners can get better on a smartphone.
  19. The best way for radio to compete with digital devices.
  20. The 7 things that Millennials want from their radio station (most stations are giving them none currently).
  21. Strategies for selling against competitors who drop their rates putting you in the previously unwinnable position of having to drop yours, too.
  22. If you had to pick one – and only one digital initiative to focus on for a handsome revenue return – make it this one.
  23. Avoid using social media in an outdated way as Millennials get more private with their social media preferences.
  24. When podcasting will work for radio stations and when storytelling will – they are not the same thing.
  25. Radio djs are perceived by today’s audiences as talking down to them and talking like phonies not real people. How to talk to listeners differently.
  26. Why you should take bingeing seriously even if you’re a radio station and not Netflix. As you’ll see it’s a hot sociological trend that radio can also feed.
  27. The one thing a radio station should never do on social media in 2015 and what works better.
  28. Why it’s best not to promote your station as a brand to younger audiences and what is much more effective and costs nothing.

Here’s the Agenda:

Wednesday, March 18, 2015

REGISTRATION / COMPLMENTARY BREAKFAST

8:00 am         Registration / Complimentary Breakfast

9:00 am         Solutions to Commercial Clutter
                      How Much Radio / How Much Digital?
                      Listen Longer Strategies
                      Eliminating Radio’s 3 Biggest Objections

10:30 am       Break

10:45 am      Ways To Compete with Online Content
                      What Millennials Want From Radio
                      8 Millennial Mistakes You Don’t Want To Make

12 Noon        Complimentary Lunch

1:00 pm        How To Attract Millions To Your Website (Laurie Cantillo interview)

2:15 pm         Break

2:30 pm         Selling Against Competitors Who Drop Rates
                       Innovative Sources of New Radio Revenue
                      Telling Stories – the New Spoken Word
                      Why You Should Pass On Podcasting

3:30 pm        Audience Q & A

4:00 pm        Conference Concludes

This one-day seminar is not available on tape, digitally or by stream.

Reserve a seat.

Inquire about group rates here.

Here are program details:

  1. Attracting More Website Visits. WTOP in DC does 2 million every month and 31.8 million page views. So we’re bringing PD Laurie Cantillo in to sit with us and discuss. We can question here together.
  2. Solutions to Commercial Clutter. Look, running 8-minutes of unlistenable commercials every hour is a suicide wish.  I know, they pay the bills.  I’m going to present you with 11 ways to make this problem get better.
  3. How Much Radio, How Much Digital. I can tell you right now I am going to show you the digital initiatives that have no payoff. But you’ll be impressed by the few that do and you’re going to want to jump on them. One costs under $1,000 and is pretty impressive.
  4. Listen Longer Strategies. Radio TSL has been dropping every year since the early 1990s. This calls for disrupting the way we build our hot clocks. I’m going to show you how to throw that hourly clock out and replace it with something better.
  5. Eliminating 2015’s 3 Biggest Listener Objections. Outdated morning shows, too many commercials and repetitious music. Do even one thing on these three listener objections and you’re ahead of the market.
  6. Effective Ways To Compete With On-Demand Content. I am going to play dirty with Millennials developing content they cannot possibly resist about employment, college loans, themselves. We can do this – as you will see.
  7. What Millennials Want From Radio. This list has seven things on it and I can tell you I live by this list every day whether I am talking to Millennials or not.
  8. Selling Against Programmatic Buying. This is essentially bidding down rates so its time to have an action plan to combat it. How to walk from a deal that media buyers ruined by bidding down the rate on a competitor. The secret to getting longer term contracts. A few very smart stations are way ahead of the industry on this.
  9. Start Your Own Short-Form Video Business. Digital shouldn’t be an add-on to what you do on the air.  Do the best on-air radio you can possibly do and a separate stream of revenue from the hottest digital project ever. Let me play some short-form videos for you that are being done by young people who are making more money than most stations do from all their digital initiatives.
  10. Beyond Clicks – Listener Engagement. Social media is changing rapidly from mass audience to small groups of participants. Radio must rethink using social media to promote what’s on the air.   It’s a waste. Let’s talk about what your listeners who “like” you really want.  Which social media site is ascending at the pace of YouTube?
  11. Telling Stories – the New Spoken Word Radio. You don’t have to run a talk station to cash in on storytelling.  And it is highly saleable.
  12. Why You Should Take a Pass On Podcasting. Podcasting is another form of talk radio. It may appeal to Gen Xers and Baby Boomers but it sure hasn’t made any real money. Ask me about storytelling and how it could find its way onto your station – even a music station. Especially, a music station.
  13. 8 Millennial Mistakes You Don’t Want To Make. There are 95 million Millennials out there – the largest generation ever, even larger than the Baby Boom generation. Here are the 7 things Millennials want most from radio.

Reserve a seat.

Inquire about group rates here.

Look through the online program brochure here.

“Big Boy” Dirty Tricks – iHeart Taking Them On the Road

You ain’t seen nothin’ yet.

An LA judge approved of Big Boy violating his employment contract with Emmis’ Power 106 and now NoHeart’s Marc Chase is all full of himself.

Big Boy starts on the air Monday but that’s not the big story on Action News.

Wait until you see these dirty tricks on the way in other markets now that iHeart has been vindicated by Judge Shorty Long.

If you’re already a subscriber, thank you for joining our group. Just click through and unlock the content.

If you’ve been thinking about subscribing and would like to access this story, let me tell you what you will get.

  1. Now that he has his morning man, how Marc Chase will try to win for the first time pitting Real 92.3 against longtime dominant Power 106.
  2. Emmis just pulled this brilliant strategic move that Chase and his iHeart cohorts didn’t catch – it’s major.
  3. The bad news is that iHeart is coming after your dominant station in their other markets using dirty tricks and scare tactics.
  4. The good news is that the last two attacks like this against big competitors have failed. Here they are, learn from them.
  5. Would Emmis take Big Boy back if the court permanently decides that he breached his contract thus throwing Real 92.3 into turmoil that they probably deserve? The Emmis response.

The answers start here.

If you would like to read this story, see an option to gain access to my entire archive of 2,969 pieces and get daily email delivery, see your choices here

When you have news to report, you are automatically in my Witness Protection Program, which has never revealed a source. Report news here.

Talk to Jerry privately here.

Reserve a seat at my Philly conference in 2 weeks– read the brochure here.

Sign up to get these teasers every day for free here

About Inside Music Media: Read by more people than any other media newsletter of its kind. Contains no advertising. Is insightful, deadly honest, entertaining and informative. Accepts no corporate money. And is beholden only to subscribers.

End 2015 Up 4% in Revenue

RAB says radio revenue was down 1% in 2014 – and they are the cockeyed optimists of the radio industry.

Other financial services – some of whom predicted large positive showings for radio revenue – reported losses in the 3-6% range.

One thing is for sure – pick your poison, radio revenue was down.

So what to do about it?

Not cutting rates, selling cheap short ads, failing to employ a digital strategy, firing salespeople or dumbing down the on-air product. That’s what the consolidators are doing and look where it’s gotten them.

Meanwhile, digital is supposed to be the future, but the average radio station does less than $200,000 a year in digital keeping in mind that the station gets to make up what it considers digital revenue and what is not.

So who knows what these stations are really doing in digital.

But there are ways to guarantee a positive finish for 2015 up as much as 4% in radio revenue.

  • Focus on increasing the spend of your ten biggest advertisers by increasing the effectiveness of their ads. The increase in effectiveness can be 30% for advertisers if you test copy, employ the use of two or more voices on commercials and other strategies we will discuss at my Philly conference coming up in a little more than a week. Let’s talk about the stations that are actually doing it.
  • Target the biggest local TV advertiser and then sit down and develop a plan to raid some of that buy. It really can’t and shouldn’t be done by just selling radio ads. This technique requires approaching the big local TV advertiser with a plan only after you get them to define what a successful campaign would be.
  • Then, add this new digital revenue stream with guaranteed big income. This should be video. I will show you some short-form video examples that are bringing in $3 million and more for amateurs – at least they are amateurs compared to us.  Just following this footprint and having a modest success nets an additional income stream toward your plus 4% finish for 2015.
  • Video may seem like kid stuff, but you’ll see how teenagers are earning millions by attracting large YouTube audiences and then going to advertisers like Macys and Target to name just two to sign product placement deals. Local advertisers will also love this.
  • Great sellers are usually not great detailers, so remove “make work” from the lives of account execs, raise their commissions if they go above and beyond what they sold last year.  It’s worth it and you get to keep the other 85%. Also, ask me about how to inspire sellers in a way you’ve never seen before.  It works.  Just remind me about the power of asking questions.

This one-day seminar is not available on tape or stream.

Just in person March 18th at the Hub Conference Center in Philly 1½ weeks from today.

Examine the 13 modules that make up the curriculum here.

Reserve a seat.

Inquire about group rates here.

Here’s the Agenda:

Wednesday, March 18, 2015

REGISTRATION / COMPLMENTARY BREAKFAST

8:00 am         Registration / Complimentary Breakfast

9:00 am         Solutions to Commercial Clutter
                      How Much Radio / How Much Digital?
                      Listen Longer Strategies
                      Eliminating Radio’s 3 Biggest Objections

10:30 am       BREAK

10:45 am      Ways To Compete with Online Content
                      What Millennials Want From Radio
                      8 Millennial Mistakes You Don’t Want To Make

12 Noon        COMPLIMENTARY LUNCH

1:00 pm        How To Attract Millions To Your Website (Laurie Cantillo interview)

2:15 pm         BREAK

2:30 pm         Selling Against Competitors Who Drop Rates
                      Innovative Sources of New Radio Revenue
                      Telling Stories – the New Spoken Word
                      Why You Should Pass On Podcasting

3:30 pm        Audience Q & A

4:00 pm        CONFERENCE CONCLUDES

Here are program details:

  1. Attracting More Website Visits. WTOP in DC does 2 million every month and 31.8 million page views. So we’re bringing PD Laurie Cantillo in to sit with us and discuss. We can question here together.
  2. Solutions to Commercial Clutter. Look, running 8-minutes of unlistenable commercials every hour is a suicide wish.  I know, they pay the bills.  I’m going to present you with 11 ways to make this problem get better.
  3. How Much Radio, How Much Digital. I can tell you right now I am going to show you the digital initiatives that have no payoff. But you’ll be impressed by the few that do and you’re going to want to jump on them. One costs under $1,000 and is pretty impressive.
  4. Listen Longer Strategies. Radio TSL has been dropping every year since the early 1990s. This calls for disrupting the way we build our hot clocks. I’m going to show you how to throw that hourly clock out and replace it with something better.
  5. Eliminating 2015’s 3 Biggest Listener Objections. Outdated morning shows, too many commercials and repetitious music. Do even one thing on these three listener objections and you’re ahead of the market.
  6. Effective Ways To Compete With On-Demand Content. I am going to play dirty with Millennials developing content they cannot possibly resist about employment, college loans, themselves. We can do this – as you will see.
  7. What Millennials Want From Radio. This list has seven things on it and I can tell you I live by this list every day whether I am talking to Millennials or not.
  8. Selling Against Programmatic Buying. This is essentially bidding down rates so its time to have an action plan to combat it. How to walk from a deal that media buyers ruined by bidding down the rate on a competitor. The secret to getting longer term contracts. A few very smart stations are way ahead of the industry on this.
  9. Start Your Own Short-Form Video Business. Digital shouldn’t be an add-on to what you do on the air.  Do the best on-air radio you can possibly do and a separate stream of revenue from the hottest digital project ever. Let me play some short-form videos for you that are being done by young people who are making more money than most stations do from all their digital initiatives.
  10. Beyond Clicks – Listener Engagement. Social media is changing rapidly from mass audience to small groups of participants. Radio must rethink using social media to promote what’s on the air.   It’s a waste. Let’s talk about what your listeners who “like” you really want.  Which social media site is ascending at the pace of YouTube?
  11. Telling Stories – the New Spoken Word Radio. You don’t have to run a talk station to cash in on storytelling.  And it is highly saleable.
  12. Why You Should Take a Pass On Podcasting. Podcasting is another form of talk radio. It may appeal to Gen Xers and Baby Boomers but it sure hasn’t made any real money. Ask me about storytelling and how it could find its way onto your station – even a music station. Especially, a music station.
  13. 8 Millennial Mistakes You Don’t Want To Make. There are 95 million Millennials out there – the largest generation ever, even larger than the Baby Boom generation. Here are the 7 things Millennials want most from radio.

Reserve a seat.

Inquire about group rates here.

Look through the online program brochure here.

Podcasting As the New Broadcasting

I’m not believing all the hype.

In the past six months we are being led to believe that the Second Coming of Podcasting is going to be different from the First Coming.

It’s Serial that causes all this hype -- Sarah Koenig’s outstanding pubic radio podcast about the murder of an 18-year old Baltimore high school student.

Season one of this serial podcast was downloaded 68 million times.

But that’s not the entire story.

Most podcasts – and there are a lot of them – are lucky to be downloaded 200,000 times. Most find a niche market and that’s just fine.

But to confuse podcasting for the broadcasting of the future is just wrong.

In fact, it is the other way around.

Stations that podcast are not helping their broadcasting audiences or revenue either.

Serial was a public radio effort. No advertising.

Podcasting has been a chronically deficient way for talent or for aggregators of content to make any significant money.

That sly fox, my friend Norm Pattiz, is probably going to get rich all over again with PodcastOne (as if he needs it) – he has a way of doing that – but even Norm can’t breathe life into a content delivery system that fails the test with two of the three active and most important audience generations.

And Norm may get rich, but radio stations won’t.

Broadcasters always seem to be looking the wrong way when new technology comes along.

So, let me help.

Podcasting is not the answer.

The best use of time and money is right under their noses.

Access this story now

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The Radio Station of Tomorrow

The question I am most frequently asked is, knowing what you know about the various generations, how would you program a radio station for these audiences today?

Here’s the answer for a music station:

  1. Yes, I would still play the 22-25 biggest hits, but I would not play them all the way through. No listener under 33 listens to any tune all the way though today. Each song would play for a different length of time.  Any good PD knows that would create a very quick turnaround of hits.
  2. I would also add new music. I’d create a rotating board of people in my target demographic to hunt for music they have discovered. Also focus heavily on YouTube hits because YouTube is everything to music loving generations. The new music would not be played all the way through, either. Varying lengths of play. Radio is playing the music the labels hand them when they should be playing what the audience is discovering.
  3. No pre-recorded sweepers – ever, ever. They sound so unauthentic and that turns off younger demos.
  4. Hire live jocks who do not do time, temperature or even weather and traffic. Instead, I would show them a formula for talking about what is happening in social media for their area of interest(s) in between songs.  Listening to this station would be better than listening to a streaming service because the music would be on target and the talk would aggregate what the target audience cares about on social media. Think how Twitter is the best news aggregator of all and you’ll get it.
  5. No jock talk would be longer than a tweet and would be just as creative as the most memorable ones. After all, why have a live jock, right?
  6. I’d give away contest prizes using contests that were developed by my rotating board of target listeners. The prizes would be the three I will share when we’re together in 2 weeks. These are the sweet spots.
  7. My station would not be branded – young listeners don’t believe the hype that comes from radio. No name. Just good.
  8. I would not have the jocks identifying the radio station after every song. We must disrupt. Let PPM do something good – record drive-by listening automatically on their meters while we entertain. Young listeners tell us they hate that radio stations identify themselves so much.
  9. I would do news but it would go on when it happened or got updated not scheduled at points in the format hour.  Again, think an audio Twitter.
  10. I can tell you exactly what the on-air talent should sound like – in fact, I’ll tell you the person’s name so you can study them. Best delivery I have heard for winning over younger money demos.
  11. Limit commercials to 8 per hour. They would all be priced the same – 60 is the same as a 10. This is the tough part. Discourage the commercials that drive listeners away (that’s 99.9% of what radio plays). Back in the 60’s Jim Schulke, the father of the beautiful music syndication, heavy-handedly forbade certain types of commercials that disrupted the station’s mood. He was right. Let’s talk where to slot them.
  12. I’d start a “commercial lab” to help my best clients to produce commercials that work. This is the best way to increase spends and not have to rely on how low competitors will let their rates go.
  13. The hot clock would be a short-attention span hot clock (you will like it).   No one-hour hot clocks for my station. Movable parts – items that rotate so you can’t predict where they will occur.
  14. Special events – maybe as long as 3 minutes.  That’s right, I said 3 minutes.       We’re dealing with short attention spans but I can show you a way to do killer 3-minute content that flows right along with the music.
  15. I would not stream the station – either hear it on-air or you miss it so the content has to be good.
  16. My digital revenue stream would be all short-form video (which we will also cover). And it will likely have nothing to do with what my station sounds like but everything to do with the varied interests of my target audience.
  17. Ask me why I would eliminate sponsorships and sponsored features and this station would still rake in the dough.

We’ll finish this list in Philly.

Obviously, I couldn’t hold a job in today’s radio industry.

Can you imagine a major group owner allowing these 17 things for starters!

Wait until they hear the one where I find a cutting edge and willing advertiser ready to admit something that they offer is not as great as the thing they are selling – young people respond to that kind of believability.

But what the radio industry is doing right now is losing audience every month, month after month, year after year.

The Media Solutions Conference is about solutions for independent minded broadcasters who are not afraid to be bold.

One day. March 18th. Not available on audio or video.

See the other 13 critical areas where we’ll be finding solutions here.

Reserve a seat.

Inquire about group rates here.

Investors Rush To Sell Cumulus – What Do They Know?

One day after Cumulus reported lackluster profits and missed expectations for the fourth quarter of 2014, more than 14 million Cumulus stock trades took place – the second heaviest trading day in 5 years.

At the end of the day yesterday, Cumulus stock lost 17% of its value and went even lower in after hours trading.

They know something. Numbers don’t lie.

Investors are the canary in the coalmine. Here’s is what they are telling us.

If you’re already a subscriber, thank you for joining our group. Just click through and unlock the content.

If you’ve been thinking about subscribing and would like to access this story, let me tell you what you will get.

  1. The big objection that triggered a more than 14 million stock trade yesterday. And it wasn’t just the bad results. Cumulus always posts bad results. It’s worse.
  2. What really happened to that non-family operations exec the Cumulus board wanted Lew to hire. Who in the radio industry was interviewed for the job?
  3. CBS CEO Les Moonves says he still likes radio suggesting he doesn’t want to sell and Dickey can’t come up with the billions it would take so the merger is off, right?
  4. Why did two CBS programmers just join Cumulus – career death wish or something else?
  5. Lew’s announcement Tuesday that Cumulus was going to announce some big hiring’s in the next 30 days was code for what he is really planning to do.

The answers start here.

If you would like to read this story, see an option to gain access to my entire archive of 2,967 pieces and get daily email delivery, see your choices here

When you have news to report, you are automatically in my Witness Protection Program, which has never revealed a source. Report news here.

Talk to Jerry privately here.

Media Solutions Conference countdown / 2 weeks to the day – read the brochure here. Reserve a seat.

Sign up to get these teasers every day for free here

About Inside Music Media: Read by more people than any other media newsletter of its kind. Contains no advertising. Is insightful, deadly honest, entertaining and informative. Accepts no corporate money. And is beholden only to subscribers.

FAQs About The 2015 Philly Conference

Q: How is this day different from a typical radio conference?

A: You’re busy working to make your numbers. Understood. This is the most efficient way to see what’s trending next, the challenges and opportunities ahead and a chance to drill down specifically to what you need in our classroom setting. The Media Solutions Conference outlines a number of critical issues (this year there are 13) and solutions are offered. Real take home pay.

Q: Will you get everything in in just one day?

A: And more, because the type of person who is investing their time and money in this program also contributes. The teacher and the taught together do the teaching.

Q: Dress code?

A: Flyers paraphernalia. I’m kidding, but you ARE in Philadelphia.   Be casual.

Q: What’s it like?

A: I have 13 modules of curriculum – see them here.   I start the discussion, tell you what I’ve learned, use visual aids and video when they are relevant. We talk back and forth a lot. That’s what we’re good at, right? No PowerPoint, rest easy.

Q: Will this conference finally be available on video or streaming?

A: No. Last year I videotaped the session as I have done previously but I never made it available. If you’ve attended one of my other 5 seminars you’ll know why this really works best face-to-face.

Q: Will your guest, WTOP PD Laurie Cantillo, make a speech about increasing web traffic (WTOP does about 2 million visitors a month)?

A: Instead, I will interview her and you will help me. By the way, the reason I invited Laurie is because WTOP’s website doesn’t just substitute for an on-air stream, the WTOP website is developing an entire, separate base of fans who only experience WTOP content on the website. This is different than most station sites that mirror their on-air audience so I thought it would be worth getting Laurie to share.

Q: Will there be time for Q & A?

A: That’s the best part. When we’ve covered all the curriculum, you get to drill down and be as specific as your needs require.

Q: Cheesesteaks for lunch?

A: Is the Pope Italian? Of course but we also have salad options, dessert, breakfast buffet, home baked goodies on the breaks including pretzels (Philly, right?) and ample beverages. All included with our gratitude.

Q: Are there any discounts available?

A: Contact me personally about group discounts here. Remember, you may deduct your tuition as a business expenditure. Check with your accountant.

Q: What type of person attends this conference.

A: Well, not the kind who wants to hear Lew or John Dickey or Bob Pittman tell you how to succeed. This is more like me teaching eager students at USC. Keep in mind, our attendees are making a conscious decision to invest a day and their money to get up to speed and leave with a positive plan. You’ll like learning with them.

Q: Where can I stay nearby?

A: My wife, Cheryl, enjoys helping participants prepare for their Philly trip. I know one popular hotel with attendees is sold out. There are also discounts available at specific hotels relating to this event. Contact Cheryl at (480) 998-9898 or by email.

Q: How far is the meeting from the airport?

A: 20-25 minutes. And walking distance from Amtrak’s 30th Street station. This is centrally located and a great facility. Check out our awesome meeting room here. Very comfortable seats. Don’t fall asleep.

Q: What time does the conference start?

A: 8am to get your badge, then a complimentary buffet breakfast until 9am when we get down to it. Lunch is at noon.

Q: When does the conference end?

A: 4pm – easy to get to the airport or train station to head back home.

Wednesday, March 18, 2015

REGISTRATION / COMPLMENTARY BREAKFAST

8:00 am         Registration / Complimentary Breakfast

9:00 am         Solutions to Commercial Clutter
                      How Much Radio / How Much Digital?
                      Listen Longer Strategies
                      Eliminating Radio’s 3 Biggest Objections

10:30 am       Break

10:45 am      Ways To Compete with Online Content
                      What Millennials Want From Radio
                      8 Millennial Mistakes You Don’t Want To Make

12 Noon        Complimentary Lunch

1:00 pm        How To Attract Millions To Your Website (Laurie Cantillo interview)

2:15 pm        Break

2:30 pm         Selling Against Competitors Who Drop Rates
                      Innovative Sources of New Radio Revenue
                      Telling Stories – the New Spoken Word
                      Why You Should Pass On Podcasting

3:30 pm        Audience Q & A

4:00 pm        Conference Concludes

This one-day seminar is not available on tape, digitally or by stream. Recording the event by attendees is strictly prohibited.

Reserve a seat.

Inquire about group rates here.

Jerry Lee Selling More FM Philly

The station faces default on its debt that Jerry Lee used in 2006 to buy out his late partner’s ownership in the station.

A deal to purchase More FM blew up about a week ago – details follow.

One way or the other, the station either gets sold or the debt holders take it over.

And Lee is out.

I want all my subscribers to have this because there will be a lot of rumors and assumptions put out there.

These are the undisputed facts.

If you’re already a subscriber, thank you for joining our group. Just click through and unlock the content.

If you’ve been thinking about subscribing and would like to access this story, let me tell you what you will get.

  1. The well-known former group owner who bought More FM’s debt two years ago – now he’s forcing the station’s sale.
  2. An agreement to sell More FM was set to be signed within the past week – here’s details on why the prospective buyer backed out.
  3. There’s a 50/50 chance the deal gets resurrected but here’s the main problem.
  4. What amount Jerry Lee paid for his partner’s ownership.
  5. The sale price of More FM as of this minute.

The answers start here.

If you would like to read this story, see an option to gain access to my entire archive of 2,965 pieces and get daily email delivery, see your choices here

When you have news to report, you are automatically in my Witness Protection Program, which has never revealed a source.   Report news here.

Talk to Jerry privately here.

Reserve a seat at my Philly conference in 2 weeks– read the brochure here.

Sign up to get these teasers every day for free here

About Inside Music Media: Read by more people than any other media newsletter of its kind. Contains no advertising. Is insightful, deadly honest, entertaining and informative. Accepts no corporate money. And is beholden only to subscribers.

Only Non-Music Elements Can Grow TSL

This is a shocker because traditional radio thinking for over two decades is that focusing on music and its presentation is the path to increasing a station’s time spent listening (TSL).

But not one year since Arbitron / Nielsen started keeping these figures has radio’s TSL increased.

And in recent years competition from iPods, personal downloaded music and streaming music services like Pandora and Spotify have all but made it impossible for radio to gain listening time from audiences through music.

Now, the focus is on new listen longer strategies.

FORCED LISTENING

Dubious?

Try offering to pay next month’s college loan payment and see how fast listeners will stay glued to the radio. But making it sound like an old throwback radio contest won’t work.

And there are two other irresistible ways to force listening – you should master all of them.

MONEY CAN’T BUY YOU TSL

Even straight cash can no longer force radio listening. Before state and national lotteries and casinos just about everywhere, money was a big lure. As silly as it sounds money ain’t what it used to be when it comes to TSL at least.

But you might, say, Jerry – didn’t you just say to pay down a listeners college loan? Isn’t that money?

Believe it or not, no.

INVENT MILLENNIAL CONTESTS

This is the gaming generation – what a bad time for radio to stop doing contests.

But the contests that will work are things most radio people cannot think up. Brainstorm with actual people in your station’s target audience. They are wired differently.

The new app Trivia Crack is wildly profitable for its owner and so popular with players that it has been downloaded over 130 million times – it is indeed addicting.

The secret is that Trivia Crack is user-generated content where the users make up the questions and test them. It’s bottom up not top down like radio contests.

DISMANTLE LONG MUSIC SWEEPS

Radio people think long music sweeps are to die for which is why they jam all their commercials into two unfortunate quarter hours each hour.

But today’s audiences have attention deficit – all age groups. And they like interruptions which mean the station that interrupts the music and programming elements the most has a better chance of keeping listeners tuned in.

It’s right there in front of us but few stations see it – what is even better than long uninterrupted music sweeps.

MORE LIVE-READ (AUTHENTIC) COMMERCIALS

From my work as a USC professor: Millennials prefer live-read radio commercials that are authentic – that’s the hard part. What advertiser wants you to say, the appetizer at a restaurant client sucks but the chili is a killer. I’d like to find one – they’re out there. How to find this type of advertiser and get them to up their spend.

It would be another element in radio’s hour that listeners would be hard put to tune-out.

And who would have thought a commercial could have this impact.

ROTATE COMMERCIAL STOP SETS

Making stop sets occur in the same quarter hours all day and night is killing TSL.

Rotate where you place commercials and the better strategy is to – and I don’t believe I’m actually saying this – schedule more, very short stop sets.

Actually, the Drake radio format of the 60’s which contained 4 short stop sets every half hour (at most) would be a hit with short attention span listeners.

And you’ll see, the evidence now shows that PDs are making two major mistakes in trying to expand TSL. Long commercials breaks placed in the same quadrant and long music sweeps that today’s audiences tune out as they would a commercial.

There are reasons for this and we’ll discuss one which is the effect their iPods and streaming music services have had on audience expectations when it comes to music radio formats.

MUSIC DISCOVERY

Radio PDs want to play the hits – it’s in our DNA.

Today’s audiences want to find new music, genres, artists that are off the mainstream making it tough to be a consensus radio station playing a few hits.

I’ll show you a typical hour a radio station can put together that would keep young listeners riveted to radio – we’re not doing anywhere near this now. But you will be tempted, I promise.

I’m not buying that radio cannot grow its TSL – not with presently accepted strategies but the new techniques you are about to discover.

Here’s the rest of the program content:

  1. Attracting More Website Visits. WTOP in DC does 2 million every month and 31.8 million page views. So we’re bringing PD Laurie Cantillo in to sit with us and discuss. We can question her together.
  2. Solutions to Commercial Clutter. Look, running 8-minutes of unlistenable commercials every hour is a suicide wish.  I know, they pay the bills. I’m going to present you with 11 ways to make this problem get better.
  3. How Much Radio, How Much Digital. I can tell you right now I am going to show you the digital initiatives that have no payoff. But you’ll be impressed by the few that do and you’re going to want to jump on them. One costs under $1,000 and is pretty impressive.
  4. Listen Longer Strategies. Radio TSL has been dropping every year since the early 1990s. This calls for disrupting the way we build our hot clocks. I’m going to show you how to throw that hourly clock out and replace it with something better.
  5. Eliminating 2015’s 3 Biggest Listener Objections. Outdated morning shows, too many commercials and repetitious music. Do even one thing on these three listener objections and you’re ahead of the market.
  6. Effective Ways To Compete With On-Demand Content. I am going to play dirty with Millennials developing content they cannot possibly resist about employment, college loans, themselves. We can do this – as you will see.
  7. What Millennials Want From Radio. This list has seven things on it and I can tell you I live by this list every day whether I am talking to Millennials or not.
  8. Selling Against Programmatic Buying. This is essentially bidding down rates so it’s time to have an action plan to combat it. How to walk from a deal that media buyers ruined by bidding down the rate on a competitor. The secret to getting longer term contracts. A few very smart stations are way ahead of the industry on this.
  9. Start Your Own Short-Form Video Business. Digital shouldn’t be an add-on to what you do on the air. Do the best on-air radio you can possibly do and a separate stream of revenue from the hottest digital project ever. Let me play some short-form videos for you that are being done by young people who are making more money than most stations do from all their digital initiatives.
  10. Beyond Clicks – Listener Engagement. Social media is changing rapidly from mass audience to small groups of participants. Radio must rethink using social media to promote what’s on the air. It’s a waste. Let’s talk about what your listeners who “like” you really want.  Which social media site is ascending at the pace of YouTube?
  11. Telling Stories – the New Spoken Word Radio. You don’t have to run a talk station to cash in on storytelling.  And it is highly saleable.
  12. Why You Should Take a Pass On Podcasting. Podcasting is another form of talk radio. It may appeal to Gen Xers and Baby Boomers but it sure hasn’t made any real money. Ask me about storytelling and how it could find its way onto your station – even a music station. Especially, a music station.
  13. 8 Millennial Mistakes You Don’t Want To Make. There are 95 million Millennials out there – the largest generation ever, even larger than the Baby Boom generation. Here are the 7 things Millennials want most from radio.

This is a collaborative environment in an atmosphere of approval and acceptance. We work together, learn together and explore.

I’ll play video, give you resources, come up with a plan of attack to get out ahead of the most critical issues affecting the radio industry in the year ahead.

March 18th – a day of information and inspiration where we work together. I’m putting lots of time aside for your questions.

This event will not be available by stream or video – only live and in-person.

Just 2 weeks until conference day.

Independent broadcasters and digital entrepreneurs are invited to the 6th annual Media Solutions Seminar at the Hub Conference Center March 18th in Philadelphia, walking distance from Amtrak’s 30th Street Station and 20 minutes from Philadelphia International Airport.

Buffet breakfast, lunch and all breaks prepared by James Beard award-winning chef Jean-Marie Lacroix, former executive chef at The Four Seasons included.

Reserve a seat.

Inquire about group rates here.

Look through the online program brochure here.

When Dan Mason Will Leave CBS Radio

The countdown is now on until Dan Mason leaves CBS Radio.

Here’s the latest I am hearing from sources close to the management change.

If you’re already a subscriber, thank you for joining our group. Just click through and unlock the content.

If you’ve been thinking about subscribing and would like to access this story, let me tell you what you will get.

  1. The date of Dan Mason’s departure as president of CBS Radio.
  2. The next “Dan Mason” waiting in the wings.
  3. The expected and unexpected changes ahead to the news stations, morning music shows – more voice tracking.
  4. The likelihood of Mason becoming a free agent after CBS.
  5. Plus, the big question: will CBS announce a buyer for the radio group around the same time Mason leaves?

The answers start here.

If you would like to read this story, see an option to gain access to my entire archive of 2,963 pieces and get daily email delivery, see your choices here

When you have news to report, you are automatically in my Witness Protection Program, which has never revealed a source.

Talk to Jerry privately here.

2 weeks until my Philly conference – read the brochure here.

Sign up to get these teasers every day for free here

About Inside Music Media: Read by more people than any other media newsletter of its kind. Contains no advertising. Is insightful, deadly honest, entertaining and informative. Accepts no corporate money. And is beholden only to subscribers.

Innovative Sources of New Station Revenue

SHORT-FORM VIDEO

Teenagers are making hundred of thousands of dollars out of their bedrooms with informal, short videos.

They are attracting millions and millions of views with almost no effort.

I’m going to play one for you that has already exceeded 7 million views.

What do these teens know about video that accomplished media people are missing?

What topics are winners?

How are they producing these videos on no budget and finding fans.

Another video you will see is of a self-styled female singer who cannot sing and note, looks very ordinary, recorded her song in her apartment with an ironing board leaning against a wall but sold out Nokia Theatre for two nights in Los Angeles – and that’s without the help of radio airplay.

PRODUCT PLACEMENT

We radio people have ad sales in our DNA, but the next generation of content creators thinks about product placement first and it is a very lucrative option.

One short-form video star I will play for you has deals with Macys and Target among others for product placement. No ads. No one selling ads. No commercials that turn off Millennials. But she’s raking it in.

SUBCRIPTION FEES

The Internet of tomorrow is changing today.

The Internet will be free, but the stuff people want – the good stuff – will require a subscription fee. (You’re paying one now to read Inside Music Media and a few years ago they said it couldn’t be done – no one pays for Internet content).

Interesting to note that most apps that people download regardless of their age are never used – even the ones they pay for. The willingness to pay is there. The challenge for us is to know how to attack this new area and deliver content that is worth a subscription.

Keep an eye on short-form video audio series or spoken word and music formats.

VIDEO DRIVEN EVENT REVENUE

Say you have isolated a topic you have earned the right to produce short-form video for – you give it away free, build huge numbers of followers and then drive a small percentage of P-1’s (if you will) to buy a seminar, training, course or other enhanced package for an additional fee.

I’ll have examples of entrepreneurs who make millions a year from video driven event revenue.

Don’t let anyone tell you radio stations can’t feed a second lucrative stream of revenue in short-form video.

Here’s the program content:

  1. Attracting More Website Visits. WTOP in DC does 2 million every month and 31.8 million page views. So we’re bringing PD Laurie Cantillo in to sit with us and discuss. We can question here together.
  2. Solutions to Commercial Clutter. Look, running 8-minutes of unlistenable commercials every hour is a suicide wish.  I know, they pay the bills. I’m going to present you with 11 ways to make this problem get better.
  3. How Much Radio, How Much Digital. I can tell you right now I am going to show you the digital initiatives that have no payoff. But you’ll be impressed by the few that do and you’re going to want to jump on them. One costs under $1,000 and is pretty impressive.
  4. Listen Longer Strategies. Radio TSL has been dropping every year since the early 1990s. This calls for disrupting the way we build our hot clocks. I’m going to show you how to throw that hourly clock out and replace it with something better.
  5. Eliminating 2015’s 3 Biggest Listener Objections. Outdated morning shows, too many commercials and repetitious music. Do even one thing on these three listener objections and you’re ahead of the market.
  6. Effective Ways To Compete With On-Demand Content. I am going to play dirty with Millennials developing content they cannot possibly resist about employment, college loans, themselves. We can do this – as you will see.
  7. What Millennials Want From Radio. This list has seven things on it and I can tell you I live by this list every day whether I am talking to Millennials or not.
  8. Selling Against Programmatic Buying. This is essentially bidding down rates so its time to have an action plan to combat it. How to walk from a deal that media buyers ruined by bidding down the rate on a competitor. The secret to getting longer term contracts. A few very smart stations are way ahead of the industry on this.
  9. Start Your Own Short-Form Video Business. Digital shouldn’t be an add-on to what you do on the air. Do the best on-air radio you can possibly do and a separate stream of revenue from the hottest digital project ever. Let me play some short-form videos for you that are being done by young people who are making more money than most stations do from all their digital initiatives.
  10. Beyond Clicks – Listener Engagement. Social media is changing rapidly from mass audience to small groups of participants. Radio must rethink using social media to promote what’s on the air.   It’s a waste. Let’s talk about what your listeners who “like” you really want.  Which social media site is ascending at the pace of YouTube?
  11. Telling Stories – the New Spoken Word Radio. You don’t have to run a talk station to cash in on storytelling.  And it is highly saleable.
  12. Why You Should Take a Pass On Podcasting. Podcasting is another form of talk radio. It may appeal to Gen Xers and Baby Boomers but it sure hasn’t made any real money. Ask me about storytelling and how it could find its way onto your station – even a music station. Especially, a music station.
  13. 8 Millennial Mistakes You Don’t Want To Make. There are 95 million Millennials out there – the largest generation ever, even larger than the Baby Boom generation. Here are the 7 things Millennials want most from radio.

This is a collaborative environment in an atmosphere of approval and acceptance. We work together, learn together and explore.

I’ll play video, give you resources, come up with a plan of attack to get out ahead of the most critical issues affecting the radio industry in the year ahead.

March 18th – a day of information and inspiration where we work together. I’m putting lots of time aside for your questions.

This event will not be available by stream or video – only live and in-person.

Just 2 weeks until conference day.

Independent broadcasters and digital entrepreneurs are invited to the 6th annual Media Solutions Seminar at the Hub Conference Center March 18th in Philadelphia, walking distance from Amtrak’s 30th Street Station and 20 minutes from Philadelphia International Airport.

Buffet breakfast, lunch and all breaks prepared by James Beard award-winning chef Jean-Marie Lacroix, former executive chef at The Four Seasons included.

Reserve a seat.

Inquire about group rates here.

Look through the online program brochure here.