Cumulus To Thin Out Its Sale Force

In the next two weeks, Armageddon is coming to Cumulus sellers.

Atlanta is secretly working on a way to weed out sellers they think are bad (hint: the ones who make the most money).

That is, until now.

Here’s your two-week heads up of some bad stuff coming down at Cumulus as their revenue plummets.

  • How exactly Atlanta is going to weed these good (expensive) sellers out.
  • Whether local market managers who knew their sellers best will get any input in these decisions.
  • Beware of “the template” – this is what Atlanta is sending local market managers. I’ll explain.
  • The hiring freeze that is coming.
  • More anal enforcement of the hated Engage selling software.
  • New revelations of specific major market Cumulus stations that are dropping their pants on rates that are so low, forget commissions.

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Solutions To Radio’s 12 Biggest Challenges

  1. Too Many Commercials – Scheduling spots in stop sets exclusively by length.       Roving stop sets. Making local commercials so compelling that they repel the usual tune out. The type of commercial that Millennials love that radio does not presently do.  Just as running many :10 and :15s can make listeners feel the stop sets are even longer than they are, there is now a way to make them seem shorter.
  2. What To Do with 70 Million Baby Boomers – New evidence that making formatic changes that Millennials like also pleases baby boomers but customizing content and presentation for Boomers risks turning off 95 million Millennials.
  3. Music Radio TSL Losses – Prevent music radio listening declines due to streaming music services such as Pandora, Spotify and YouTube, the biggest source of new music for young people by changing the way playlists are put together.
  4. Eliminating the 3 Biggest Listener Objections To Radio – Too many lousy commercials, outdated morning shows and playing the same repetitive music. Focus on three new features to replace traffic, time checks and weather.  Three features that are not available on smartphones and entice eager new advertisers.
  5. Music That Is Too Repetitive – Two new strategies. One adds more new music without watering down the hits.  The better approach is to rip up the traditional playlist and present shorter cuts of songs that are now played all the way through. Research shows music listeners do not listen to any song all the way through.
  6. How To Get Listeners To Listen Longer – TSL has been down every year since the early 90’s. Ironically, long music sweeps are considered a turn off when money demo listeners are studied. Changing the formatic elements to create more interruptions not less to feed short attention spans.
  7. Selling Against Competitors Who Cut Their Rates – Most of the major groups have given in on rates making it hard for independent competitors to hold the line. Why you should never sell digital and terrestrial radio on the same sales call – ever. How the biggest radio revenue producers protect their rates, increase their billing and breed loyalty in their increasingly crucial top spending advertisers.
  8. Turn-Ons & Turn-Offs. Change the way you speak to audiences, dangerous sweepers, surprising words that turn off young audiences when used on the air, etc. For example: avoid words with “est” on the end. Hear about how male audiences now care more about whether they are fun to be with and how that should trigger changes in how radio relates to all audiences.
  9. How To Attract Millennials To Radio – Demographers have discovered 5 things that Millennials crave. Do these 5 things every hour of every day and radio becomes more relevant to the 95 million members of this age group. If you do nothing else, take notes on how the make your stations sound more authentic in their eyes – one of the 5 important things to do.
  10. What To Do About the Digital Dashboard – What folks are missing is that the only thing that has changed is more competitors for fewer pre-sets. Consider ways to win a place on the pre-sets rather than take on the issue of digital dashboards.
  11. The Decline of News & Talk – Two staple radio formats are seeing audiences erode or attracting unsellable aging demographics. It’s not likely owners will be launching new news stations and less likely that traditional radio talk formats will be successfully launched on the old model. But don’t miss this glimmer of hope – a spoken word format that young money demos actually want. Young audiences love storytelling as much as Boomers loved political talk.  Time to transition.
  12. The Demise of AM Radio – By the time the FCC gets around to helping AM owners it will be too late. Is it even possible for anyone under 60 to locate or listen to an AM station?  I’ll answer that.  No.  But AM could do to FM what radio did to it.

All 12 are on the agenda at my upcoming Media Solutions Conference in Philadelphia in 6 weeks

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Cumulus Losses Exposed

At no time in recent history has anything this bad happened to market managers since the forced furloughs a couple of years ago.

Corporate henchmen like Gary Pizzati are bombarding stations with directives – sometimes as many as 7 emails a day ordering cutbacks (Pizzati did that yesterday to his “region” which includes numerous small markets but also New York, Los Angeles and Chicago – a total of 22 across the country).

Cumulus executives suspect that something is seriously wrong.

  • The actual revenue figures that Cumulus keeps secret for its New York and LA markets says it all. Read them here along with projections for 2015 right off their spreadsheets.
  • What Cumulus is telling its managers about paying their bills.
  • The ban on hiring salespeople, but even worse what corporate is going to make sellers do within the next two weeks.
  • Part-timers beware!
  • The reason for new mandated meetings forcing market managers to confer with program directors (and it has nothing to do with the on-air product).
  • What happened to WPLJ’s billing after Cumulus drove Scott Shannon into the hands of competitor WCBS-FM.
  • What does the 0.6 rated KABC bill in LA and what is it projecting.
  • The things Cumulus adds to the numbers to pad their revenue figures revealed.
  • Sources close to the situation who wish to remain anonymous because they are not authorized to reveal corporate revenue figures say something is drastically wrong.
  • After reading these numbers, you can see why another round of layoffs is coming.

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The Rush To Live Streaming

What is it with live streaming?

When radio does it, hardly 3% of their total listeners access it and the stations still can’t find a way to monetize it.

When TV networks do it, they think they have discovered the next gold rush.

NBC Universal started a live stream but they still don’t get it – you have to be a cable customer to be able to view it on phones, computers and tablets. Maybe that’s because Comcast owns NBC U – just sayin’.

CBS made live streaming of its network available for digital devices but you don’t get football (its biggest attraction) and you have to wait 24 hours to see the primetime CBS shows that fewer people are watching on TV according to Nielsen.

How dumb is that?

HBO, which always got it – is going to disrupt everything by letting non-cable subscribers subscribe to HBO Go – unbundled. Hooray!

Disney got into live streaming of ABC a year earlier ahead of the pack.

NBC’s TV Everywhere is a joke.

Its motto is “Watch TV Without the TV” – they pay people to come up with this stuff.

When the real slogan ought to be “Watch TV With Your Cable Subscription” because no cable, no TV without the TV.

Did you see that NPR gets more financial contributions than the “Downton Abbey” network PBS?

This makes me enthusiastic about sharing pathways to revenue by creating content specifically designed for the medium in mind.

Where do we get off thinking listeners want to listen to radio online when so few do. I know, Bob Pittman, a lot of people have the iHeartRadio app. Hell, I have it too. I just use it and apparently I’m not alone.

So let’s think about the potential of radio – that’s right I said “potential” – if we stop feeling sorry for ourselves and start actually getting back to our real business – creating content.

The last 20 years were about consolidation – good, now it’s over.

Let’s get on with innovating our way into the future.

A morning show without mornings – that is less than 10 minutes long with no traffic and weather for my phone and built for where I live or work delivered right to me.

No, maybe ten shows like that. Or 20.

And what if we imagined a new way to use our radio signals – by creating compelling content.

Music formats that are unpredictable and exciting and curated by experts.

Spoken word formats that are not political talk or old men trying to do lifestyle talk for young people who cannot relate to them.

And I’m going to get to binge content.

Hell, Netflix does it – and audiences want to binge on that which we want.

Radio should be in this business and I am going to tantalize you so that you’ll rush back to your markets and get your content creators and marketers revved up.

We can do this.

At my upcoming media conference in Philly, we’re going to examine how to do the best radio we’ve ever done on-the-air and simultaneously create separate revenue streams based on new opportunities that we are currently ignoring.

We can make a real difference not by doing the same things, but also by drilling down with innovative thinking on these following ten problems that must be solved to have a positive outcome in 2015.

  1. Too Many Commercials – How spots are scheduled can make a difference.       Also, the length of spots in each stop set. There is much that can be done. To proceed as is is not a solution.
  2. Unremarkable Programming For 70 Million Baby Boomers – All the focus is on young money demo Millennials. Baby boomers have been radio’s most loyal listeners but that’s changing now. Ignore baby boomers, target them or better yet discover what the two disparate groups have in common.      
  3. Outdated Morning Shows – They like personalities but increasingly they don’t like much else about morning shows.  Focus on three new features to replace traffic, time checks and weather. Yes, they don’t need them. But consider these three potent options to replace tired old staples of morning radio. (And you can sell them!)
  4. Music That Is Too Repetitive – Audiences have hated music repetition on radio for decades but they had few alternatives. Not so anymore. Two new strategies show promise. One adds more new music without watering down the hits. The better approach is to rip up the traditional playlist and present the music differently.
  5. No Compelling Reason To Listen Longer – Radio TSL has been down every year since the early 90’s. Under 30’s don’t even listen to any song all the way through even though music radio is built on the assumption that if you play the right songs, the audience will stay tuned in. Now, there is a way to keep listeners from straying and it isn’t longer music sweeps.
  6. Don’t Like the Way Stations Talk To Them – Sounds dated, insincere. Too much bragging and hype. It all sounds like radio is out of touch. Talking down to listeners whether we mean to or not.  Surprising words that turn off young audiences when used on the air, in promos, sweepers, imaging and commercials. Learn them and overcome this objection.
  7. Radio Is Not Authentic – Demographers have discovered 5 things that Millennials crave. Do these 5 things every hour of every day and radio becomes more relevant to the 95 million members of this age group.  One of the 5 things they crave is more authenticity. Learn the fastest way to master being truly authentic to Millennials but also the four other expectations that radio is currently not meeting. They are screaming this out for you to hear.
  8. Lack of Music Variety and Customization – Spotify, Pandora and YouTube are killing radio when it comes to variety and customization. There may be no way to compete with that, but audiences are beginning to tell us what these streaming services are lacking presenting a great opportunity for responsive radio stations to do what streaming services cannot do.
  9. Outdated News and Talk – Two staple radio formats are seeing audiences erode or attracting unsellable aging demographics.  News stations don’t just sound like their father’s radio station – they sound like their grandfathers radio station. Droning on and on with sleepy features designed for station sales managers not for listeners to crave. Conservative talk is also over because audiences want compromise not red meat. And Progressive talk radio never really worked. It’s a no-win. But spoken word is something young Millennials like, really like – here is the spoken word station of the future (bring an open mind).
  10. Don’t Know Where the AM Band Is – Think about it. There’s nothing for audiences under 60 on AM. So you may be thinking that younger money demos won’t listen to an AM station, right? True, unless … well, I’ll show you a number of things you could do on two tin cans hooked together with a string that Millennials would eat up.  Will you take that challenge?  Because I’m going to do it and you’re going to want to brainstorm on it. Forget the FCC. AM needs to disrupt FM the way FM disrupted AM.

PLUS, What Audiences REALLY Want In Digital Content …

There is nothing worse than doing something well that doesn’t need to be done at all. Some stations are doing impressive digital initiatives that audiences simply don’t care about.

Instead, drill down on what listeners really want in digital and get a better return on your investment in time and money:

  1. Storytelling Instead of Podcasting
  2. Short-Form Video Revenue Stream
  3. Non-hyped Social Media Beyond Facebook and Twitter
  4. Content Audiences Can Binge on Just Like They Do Netflix
  5. Apps Not Websites (and That Includes Radio)

This is a day worth your time and investment.

A clearly defined agenda, creative and innovative solutions to apply and a forum to discuss and hitchhike on new ideas that you hear.

Independent broadcasters and digital entrepreneurs are invited to the 6th annual Media Solutions Seminar at the Hub Conference Center March 18th in Philadelphia, walking distance from Amtrak’s 30th Street Station and 20 minutes from Philadelphia International Airport.

Buffet breakfast, lunch and all breaks prepared by James Beard award-winning chef Jean-Marie Lacroix, former executive chef at The Four Seasons included.

Less than 2 months from today until the Media Solutions Conference.

Register Now

Contact Jerry about the conference and group rates here.

Larry Wilson’s Alpha Broadcasting Playbook

What is Larry Wilson really up to?

Buying tiny markets like Fredericksburg to add to the other no name markets he has cobbled together.

He’s not an evil iHeart or Cumulus operator but is there a business in buying markets that even investors may never have heard of?

Here’s his ambitious game plan.

  • Something just happened that might slow down or end future acquisitions. Now what?
  • The lenders are running the show – what they want from their investment in Alpha.
  • Why Dean Goodman’s Digity is watching how Larry Wilson cashes out since Goodman’s markets are even smaller.
  • Is an IPO an option for a company in a dying business that operates in very small markets.
  • The radio group that Wilson may most like to imitate.
  • The best thinking on Alpha’s playbook going forward.

Access this story now

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Solving the “Too Many Commercials” Problem

If there is one thing that deserves radio’s attention, it is finding a way to mitigate listener complaints about too many commercials.

Amazingly, 16 minutes an hour sounds like double that to a listener when you consider how many :10 and :15 second spots are run in two unlistenable stop sets an hour.

Ratings dictate where these stop sets run in the false illusion that stations will rack up more quarter hour listening.

To be blunt, keep this up and no matter how good a radio station’s programming content may be, listeners will continue fleeing for other options – not even other stations who likely follow the same bad practices.

Now there is hope.

To start with are you running the kind of commercials that even Millennial listeners say they like – that’s right, like? It’s important to know.

Do you know a way to load a lot of commercials into stop sets and reduce the irritation factor by up to 30%? It’s doable.

The one thing to never put in a stop set loaded with commercials or you’re likely asking for trouble.

Taking advantage of competitors who fail to follow the new rules to commercial placement.

Of course, the best way is to cut commercials loads, but Entercom has been trying this on test stations and promoting it. And you know what? It hasn’t helped – at least if you look at the ratings.

So, we’re going to focus on getting control of the biggest audience irritation factor for radio and you can try new ideas and make a real difference.

Here are the radio topics we will focus on at my upcoming Philly conference in 7 weeks from now …

  1. Baby Boomers -- What to do with 70 million available baby boomers -- too many to ignore – when radio is focusing on 95 million Millennials.
  2. Outdated Morning Shows – Replacing traffic, transit and weather with 3 things listeners can’t get on a smartphone.
  3. Repetitive Music – Two new alternatives. One adds more new music without watering down the hits. The other is to rip up the traditional playlist and present the music in an entirely different way.
  4. Listen Longer – Radio time spent listening has been declining every year for two decades. Under 30’s don’t even listen to any song all the way through even though music radio is built on the assumption that if you play the right songs, the audience will stay tuned in. New solutions that are proven to work.
  5. Change the Way We Talk To Listeners – Radio sounds dated and stale. Too much bragging and hype. Learn surprising words that turn off young audiences when used on the air, in promos, sweepers, imaging and commercials.
  6. Millennial Hot Buttons – Authenticity is number one plus four other things that will make younger money demo listeners crave your station.
  7. Music Discovery – How to play the hits as we must while also competing with new music from streaming music services. A bold new way to safely make one format adjustment and do both.
  8. Replacement Format for Talk – Political talk is not resonating with prime demos, but there is one thing that is right in radio’s wheelhouse that should be the next spoken word format. Storytelling – we’ll get into how all types of stations – even music formats – can do it.
  9. Solving the “Too Many Commercials” Problem – For stations that can’t deeply cutback commercial minutes, some new solutions.

And these digital topics that deliver what audiences really want …

  1. Storytelling Instead of Podcasting – Podcasting is radio online, but storytelling is the hottest thing that Millennials want.
  2. Short-Form Video – New rules: don’t need air talent, expenses are under $500 (for the year) and the upside is tremendous.
  3. Social Media After Facebook & Twitter – What’s next in the pipeline.
  4. Binge Content – It’s not just for Netflix and Hulu. Here’s how radio can do it.
  5. Apps Not Websites – How to refocus attention from station websites to specially targeted apps.

More than ever, you can accelerate your station’s success by developing innovative solutions to radio’s biggest challenges.

Make yourself indispensible by investing in yourself by transforming opportunities into success.

Independent broadcasters and digital entrepreneurs are invited to the 6th annual Media Solutions Seminar at the Hub Conference Center March 18th in Philadelphia, walking distance from Amtrak’s 30th Street Station and 20 minutes from Philadelphia International Airport.

Buffet breakfast, lunch and all breaks prepared by James Beard award-winning chef Jean-Marie Lacroix, former executive chef at The Four Seasons included.

Only 7weeks from today to reserve a seat at the next Media Solutions Conference.

It’s your chance to register and reserve a seat at the lowest rate we offer.

Register Now

Contact Jerry about the conference and group rates here.

Programming & Sales Shakeup Coming To Cumulus

The latest Nash FM, New York ratings even lower than the previous format.

WLS-FM, Chicago revenue off a whopping 30% -- confirmed.

Selling ads to Mark Thompson on their KLOS website to promote his return to their direct LA competitor – that’s how hard up they are for money (and yes, I captured the screen shot before they changed it).

Seeking Alpha, the Wall Street service that tracks public companies, now flat out says bad Cumulus programming is killing their EBITDA.

So guess what the Dickey’s are going to do?

Fire some people and shakeup programming and sales.

  • What about that poor SOB who decided to take Mark Thompson’s money to run an ad for his new “The Sound” LA Show on his former home website, KLOS?
  • And Jan Jeffries for his part in WLS-FM’s 30% revenue decline.
  • What will happen to Mike “Benedict Arnold” McVay who is proving once again he should return to programming adult contemporary, I think.
  • What Lew will do about morning shows now.
  • The future of branded formats now that Nash FM at 1.3 has the lowest ratings since the format was changed – let me guess, PPM changed a listener panel. No, worse.
  • Why you may want to memorize the word icon.
  • Changes to weekends on Cumulus systemwide.
  • What Cumulus is now thinking about sales commissions.
  • And the future of Engage – their Big Brother (can I say that?) spyware that salespeople despise.

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Cable Is About To Get More Expensive

There is a bidding war going on among cable providers, networks and sports franchises.

Maybe you noticed the almost $300 million CBS is paying for some early season games on Thursday nights while the NFL gets the Thursday games for its own network as the sports race heats up later in the season.

The average cable household is paying $6 a month to have ESPN content whether they want it or not.

Want the Philadelphia Flyers games on Comcast Sportsnet in Philly? Even with the cheapest basic cable package you’ll pay $90 a month. The cable systems are passing their costs of acquiring sports rights on to audiences faster than the audience can say I don’t want them.

This is insane for many reasons and one that few people see.

Millennials don’t like sports the way previous generations do.

Go to a game and watch young people having fun on their phones, forget the game.

Football especially has generational problems because Gen X parents – especially moms – are rethinking whether they want their kids playing high school football. Many parents are concerned about whether they want to expose their children to concussions that could cause memory problems and expose their children to dementia later in life.

When a sport cools down in high school, it affects college and as hard as it is to believe on the eve of the next Super Bowl, sports has a problem with the Millennial generation.

We may look back on these times as great days for sports but in spite of what cable operators and networks will still pay for sports, it’s not a slam dunk going forward.

But you’d never know that to see baby boomer media execs making fools out of themselves to get in bidding wars over broadcast rights.

Why?

Because sports still brings them massive audiences and they can sell it. Their own prime time programming, on the other hand, is declining in ratings and increasing in older demographics.

Time Warner, Cablevision and other smaller cable companies are increasing their fees to pay for sports content as is DirecTV whose fees will increase by almost 6% this year. Of course, you can negotiate with them by cancelling – cable companies and satellite providers are losing subscribers at the fastest pace ever.

None of this makes sense.

Owners and operators do what they want even if it flies in the face of what audiences want. They’ll watch sports on free TV but they’re not going to pay for increased costs for sports rights.

Yes, Gen X and baby boom audiences want sports, but when you consider that Millennials are cord cutters and will not pay for television (other than Netflix, Hulu and custom content channels they choose), it doesn’t bode well.

Remember that Comcast is about to takeover Time Warner after the government rolls over on that monopoly.

And cable companies like Cablevision are getting into the phone business. You may have heard about Freewheel which is Cablevision’s $29.95 a month cellphone service that works only on WiFi.

Talk about disrupting – this could kill the mobile phone business.

Pity.

Radio is free and you can’t give it away.

God knows Jeff Smulyan has done everything he can to turn a cellphone into a Walkman and still, very few people want it.

iHeart says it has 60 million registered users but silly iHeart doesn’t track listening sessions as Pandora does.

Know why?

Because it is nearly impossible to listen to terrestrial radio on a mobile device with all those commercials and music repetition.

The dilemma for content providers is to change the way you think about audiences and you will do great things.

That’s the premise of my next media seminar in Philly in about 7 weeks from now.

Just for the heck of it, look at radio’s biggest problems below and make your goals match what we know about emerging audiences – 95 million Millennials many already in the money demo.

  1. Too Many Commercials – Stations want to sell more ads for more competitive prices (translation: cheap ads) so they cram 16 or more minutes of them into each hour. Then they use PPM as their guide for placement of these commercials. How spots are scheduled can make a difference. Also, the length of spots in each stop set.  There is much that can be done.  To proceed as is is not a solution.
  2. Unremarkable Programming For 70 Million Baby Boomers – Radio is guessing about Millennials and making incorrect assumptions about aging Baby Boomers. Baby boomers have been radio’s most loyal listeners but that’s changing now. Ignore baby boomers, target them or better yet discover what the two disparate groups have in common.  I think I can surprise you with what Baby Boomers and Millennials both want from radio that they are not now getting.
  3. Outdated Morning Shows – Radio needs to sell traffic, transit, weather and even news to earn revenue and they want to cut costs by firing popular personalities and replacing them with cheaper alternatives. Listeners like personalities but increasingly they don’t like much else about morning shows. So it would make sense to focus on three new features to replace traffic, time checks and weather. Things they can’t get on their cellphones. Consider these three potent options to replace tired old staples of morning radio. (And you can sell them!)
  4. Repetitive Music – Audiences have always hated music repetition on radio for decades but they had few alternatives. After all, somehow it gets ratings. But now it’s not that easy because listeners have alternative means to easily access music discovery. Two new strategies show promise. One adds more new music without watering down the hits. The better approach is to rip up the traditional playlist and present the music differently.
  5. Declining TSL – Radio TSL has been down every year since the early 90’s. Under 30’s don’t even listen to any song all the way through even though music radio is built on the assumption that if you play the right songs, the audience will stay tuned in. Now, there is a way to keep listeners from straying and it isn’t longer music sweeps.
  6. Listeners Don’t Like the Way Stations Talk to Them – Sounds dated, insincere. Too much bragging and hype. It all sounds like radio is out of touch. Talking down to listeners whether we mean to or not.  Surprising words that turn off young audiences when used on the air, in promos, sweepers, imaging and commercials. Learn them and overcome this objection.
  7. Radio Is Not Authentic – Demographers have discovered 5 things that Millennials crave. Do these 5 things every hour of every day and radio becomes more relevant to the 95 million members of this age group.  One of the 5 things they crave is more authenticity. Learn the fastest way to master being truly authentic to Millennials but also the four other expectations that radio is currently not meeting.  They are screaming this out for you to hear.
  8. Lack of Music Variety and Customization – Spotify, Pandora and YouTube are killing radio when it comes to variety and customization. There may be no way to compete with that, but audiences are beginning to tell us what these streaming services are lacking presenting a great opportunity for responsive radio stations to do what streaming services cannot do.
  9. Outdated News and Talk – Two staple radio formats are seeing audiences erode or attracting unsellable aging demographics.  News stations don’t just sound like their father’s radio station – they sound like their grandfathers radio station. Droning on and on with sleepy features designed for station sales managers not for listeners to crave. Conservative talk is also over because audiences want compromise not red meat. And Progressive talk radio never really worked. It’s a no-win. But spoken word is something young Millennials like, really like – here is the spoken word station of the future (bring an open mind).
  10. Don’t Know Where the AM Band Is – Think about it. There’s nothing for audiences under 60 on AM. So you may be thinking that younger money demos won’t listen to an AM station, right? True, unless … well, I’ll show you a number of things you could do on two tin cans hooked together with a string that Millennials would eat up.  Will you take that challenge?  Because I’m going to do it and you’re going to want to brainstorm on it. Forget the FCC. AM needs to disrupt FM the way FM disrupted AM.

PLUS, What Audiences REALLY Want In Digital Content …

There is nothing worse than doing something well that doesn’t need to be done at all. Some stations are doing impressive digital initiatives that audiences simply don’t care about.

Instead, drill down on what listeners really want in digital and get a better return on your investment in time and money:

  1. Storytelling Instead of Podcasting
  2. Short-Form Video Revenue Stream
  3. Non-hyped Social Media Beyond Facebook and Twitter
  4. Content Audiences Can Binge on Just Like They Do Netflix
  5. Apps Not Websites (and That Includes Radio)

Our day together is worth your time and investment.

A clearly defined agenda, creative and innovative solutions to apply and a forum to discuss and hitchhike on new ideas that you hear.

Independent broadcasters and digital entrepreneurs are invited to the 6th annual Media Solutions Seminar at the Hub Conference Center March 18th in Philadelphia, walking distance from Amtrak’s 30th Street Station and 20 minutes from Philadelphia International Airport.

Buffet breakfast, lunch and all breaks prepared by James Beard award-winning chef Jean-Marie Lacroix, former executive chef at The Four Seasons included.

Less than 8 weeks from today to reserve a seat at the next Media Solutions Conference.

Register Now

Contact Jerry about the conference and group rates here.

Ex-Employees To Sue iHeart for Nearly $1 Billion

Payback is a bitch.

And that bitch is soon going to haunt the financially troubled iHeartMedia.

Brought by ex-employees who are madder than hell and looking for their pound of flesh.

Here’s what we know …

  • When this massive civil lawsuit will likely be filed against iHeart.
  • How much money iHeart is secretly earmarking just in case they have to settle out of court like they usually do – it will likely cost even more if they lose a jury trial.
  • The dirty trick iHeart is using to prevent employees leaving the company from not joining the group of litigators.
  • How all of this fits in to that sketchy iHeart employee questionnaire that popped up out of nowhere last week – this is very, very sneaky and now requires extra caution.
  • The repercussions for toxic workplaces such as Cumulus if these ex-iHeart employees prevail.
  • From a person who successfully sued Clear Channel, the surprising chances of these ex-employees winning.

Access this story now

Report news in confidence here.

Less than 2 months until my Philly media conference. Register Now. Inquire about group rates here.

Start your day on a positive note “Hire Yourself Every Morning” on my motivational website here.

7 In 10 TV Viewers Stream

A new CEA/NATPE study shows only 55% of Millennials view programming on an actual TV.

Laptops, tablets and smartphones are headed to be the replacement for traditional television.

Other interesting findings:

  • The Millennial group (13-34) is more likely to watch full-length TV shows from a streaming source (84% streamed in the past six months). They watch live TV 54% of the time and DVR’s 33%.
  • 51% of Millennials consider Netflix more important than cable or TV. I wish I still owned Netflix stock last week when it climbed $100 a share.
  • Older Gen Xers like video on-demand (76% watch video on-demand once a week). DVRs are used to avoid commercials.
  • Multi-screen viewing is increasing. Millennials are fine watching Game of Thrones on a tablet or laptop – even a smartphone.

I mention all of this because today’s money demo consumers are platform agnostic.

Unfortunately, radio is not.

If a radio company paid $100 million for a cluster of stations in a given market or two they have this feeling of denial that clouds their thinking.

We keep getting studies to confirm that audiences will listen or watch content anywhere as long as they can control what they are consuming and even how much they get to consume.

That would be bingeing – a video concept radio stations would be wise to explore.

When radio stations create content that can only be consumed the way it was 10, 20 or 30 years ago on and for a radio, you can see where the first problem is.

Therefore, radio stations should sign off.

Not off the air, but sign off as only a radio station and if you’re going to do radio, do the best radio ever. Sadly, we both know that is not the case now.

They need to reset their focus to being creators of content.

This can, of course, include live 24/7 radio but it had better be more.

When you see the ad revenue tumbling in major markets – iHeart’s excellent LA cluster off double digits and Cumulus’ Chicago cluster off 30% -- it shouldn’t take much to realize that radio needs to face a few realities.

Become more platform agnostic – make separate content for as many devices as possible.

Stop programming for PPM and upend traditional hot clocks to create a new source of programming. Listeners are not PPM. They are nothing like it. To program to PPM is to hurt yourself.

Reduce radio’s reliance on simple music formats (short playlists cranking out music that is easily available in streaming music services or personal playlists).

Embrace storytelling – if you’re coming to Philly for my conference, I will wager that one of the most useful discussions is how to do storytelling on the air.

Millennial listeners love storytelling and sorry, storytelling is not podcasting. Or as I like to kid my friend Norm Pattiz of PodcastOne, podcasting is just a way for Norm to make more money doing Westwood One again online. It’s spoken word radio on the Internet – not going to fly with Millennials.

For radio operators, it is too dangerous to sit home and simply repeat last year.

I’ve isolated the 10 things that can make the biggest difference to radio stations if you are willing to think differently about them.

Here’s a quick sample:

  1. Too Many Commercials – How spots are scheduled can make a difference. Also, the length of spots in each stop set. There is much that can be done. To proceed as is is not a solution.
  2. Unremarkable Programming For 70 Million Baby Boomers – All the focus is on young money demo Millennials. Baby boomers have been radio’s most loyal listeners but that’s changing now. Ignore baby boomers, target them or better yet discover what the two disparate groups have in common.      
  3. Outdated Morning Shows – They like personalities but increasingly they don’t like much else about morning shows.  Focus on three new features to replace traffic, time checks and weather. Yes, they don’t need them. But consider these three potent options to replace tired old staples of morning radio. (And you can sell them!)
  4. Music That Is Too Repetitive – Audiences have hated music repetition on radio for decades but they had few alternatives. Not so anymore. Two new strategies show promise. One adds more new music without watering down the hits. The better approach is to rip up the traditional playlist and present the music differently.
  5. No Compelling Reason To Listen Longer – Radio TSL has been down every year since the early 90’s. Under 30’s don’t even listen to any song all the way through even though music radio is built on the assumption that if you play the right songs, the audience will stay tuned in. Now, there is a way to keep listeners from straying and it isn’t longer music sweeps.
  6. Don’t Like the Way Stations Talk To Them – Sounds dated, insincere. Too much bragging and hype. It all sounds like radio is out of touch. Talking down to listeners whether we mean to or not.  Surprising words that turn off young audiences when used on the air, in promos, sweepers, imaging and commercials. Learn them and overcome this objection.
  7. Radio Is Not Authentic – Demographers have discovered 5 things that Millennials crave. Do these 5 things every hour of every day and radio becomes more relevant to the 95 million members of this age group.  One of the 5 things they crave is more authenticity. Learn the fastest way to master being truly authentic to Millennials but also the four other expectations that radio is currently not meeting.  They are screaming this out for you to hear.
  8. Lack of Music Variety and Customization – Spotify, Pandora and YouTube are killing radio when it comes to variety and customization. There may be no way to compete with that, but audiences are beginning to tell us what these streaming services are lacking presenting a great opportunity for responsive radio stations to do what streaming services cannot do.
  9. Outdated News and Talk – Two staple radio formats are seeing audiences erode or attracting unsellable aging demographics.  News stations don’t just sound like their father’s radio station – they sound like their grandfathers radio station. Droning on and on with sleepy features designed for station sales managers not for listeners to crave. Conservative talk is also over because audiences want compromise not red meat. And Progressive talk radio never really worked. It’s a no-win. But spoken word is something young Millennials like, really like – here is the spoken word station of the future (bring an open mind).
  10. Don’t Know Where the AM Band Is – Think about it. There’s nothing for audiences under 60 on AM. So you may be thinking that younger money demos won’t listen to an AM station, right? True, unless … well, I’ll show you a number of things you could do on two tin cans hooked together with a string that Millennials would eat up.  Will you take that challenge?  Because I’m going to do it and you’re going to want to brainstorm on it. Forget the FCC. AM needs to disrupt FM the way FM disrupted AM.

PLUS, What Audiences REALLY Want In Digital Content …

There is nothing worse than doing something well that doesn’t need to be done at all. Some stations are doing impressive digital initiatives that audiences simply don’t care about.

Instead, drill down on what listeners really want in digital and get a better return on your investment in time and money:

  1. Storytelling Instead of Podcasting
  2. Short-Form Video Revenue Stream
  3. Non-hyped Social Media Beyond Facebook and Twitter
  4. Content Audiences Can Binge on Just Like They Do Netflix
  5. Apps Not Websites (and That Includes Radio)

This is a day worth your time and investment.

A clearly defined agenda, creative and innovative solutions to apply and a forum to discuss and hitchhike on new ideas that you hear.

Independent broadcasters and digital entrepreneurs are invited to the 6th annual Media Solutions Seminar at the Hub Conference Center March 18th in Philadelphia, walking distance from Amtrak’s 30th Street Station and 20 minutes from Philadelphia International Airport.

Buffet breakfast, lunch and all breaks prepared by James Beard award-winning chef Jean-Marie Lacroix, former executive chef at The Four Seasons included.

Less than 8 weeks from today to reserve as seat at the next Media Solutions Conference.

Register Now

Contact Jerry about the conference and group rates here.

Secret Lew Dickey Employee Meeting Revealed

The Tricky One is on the road visiting markets and talking to employees in private behind closed doors.

Unfortunately as much as Super Lew tries to keep his employees bound and gagged, many wind up leaving these meetings feeling dirty.

Lew’s Magical Mystery Tour is coming to take them away.

Wouldn’t it be great if we could know what Dickey actually tells the people in his underperforming company to motivate them.

Does he walk on hot coals? Or make them walk on hot coals?

Well, thanks to our Witness Protection Program, which protects whistleblowers from having their genitals cut off, we can now tear away the veil of secrecy and bring you Lew Dickey revealed.

Dickey unplugged at the Cumulus Fresno cluster Wednesday.

  • Let’s get to the good stuff – how Lew really feels about Les Moonves and CBS Radio in candid remarks to employees.
  • Cumulus is not a radio company – here’s what he said Cumulus is in his own words.
  • On live and local radio.
  • What Dickey thinks is the disease Bob Pittman has.
  • Mouthing off about iHeart’s $20.5 billion debt issue and what he said about Cumulus’ own debt.
  • Lew’s delusional plan to be debt-free and when.
  • His latest thoughts on the hated CRM software for sales called Engage.
  • “Don't feel like we are against you, it's not Atlanta versus the markets” – an eyewitness account that only Dr. Phil could analyze.
  • The number one quality Lew is looking for in salespeople and it’s not likeability – in the words of a Cumulus employee who attended the secret meeting.

Access this story now

Report news in confidence here.

Less than 2 months until my Philly media conference. Register Now. Inquire about group rates here.

Start your day on a positive note “Stop Trying to Improve Everything” on my motivational website here.

YouTube Stars

Tuesday night’s State of the Union Address was aired on all the traditional television networks guaranteeing that older viewers would be watching when President Obama spelled out his new agenda.

More than anyone else, President Obama should know how important the digital world is – after all, it helped get him reach the younger voters who elected him twice.

That’s why he agreed to do interviews with three YouTube stars who you probably never heard of – GloZell Green, Bethany Mota and Hank Green.

Among them, these three YouTube stars alone have 14 million subscribers and you can bet they lean toward the younger side.

YouTube is everything.

YouTube is the future.

YouTube is Top 40 radio to teenagers and search that rivals Google for many other people.

It strikes me as odd that you can be in the radio business and go months, years or forever without having anyone even utter the word YouTube let alone have a game plan for engaging this powerful new tool.

As we morph into the new age of media, the rules have changed.

Information and entertainment is no longer delivered on a dedicated device like TV, radio or newspaper.

They all appear together on smartphones, tablets, computers and they are easily accessible through apps.

The radio industry has been living in deep denial since the Internet revolution began.

That there will always be radio listeners – try asking a Millennial about that.

That morning shows, time, weather, traffic and jokes are a necessity to start the day.

That you turn to a radio in a news crisis.

I’m thinking radio needs to rethink content creation in a disruptive new way.

Rethink the way their continuous 24/7 stations are formatted.

Create separate programming with non-radio stars as part of its YouTube presence.

We must get out of the mindset that what we create on radio is destined to be delivered via streaming, digital and social media.

Marshall McLuhan said “The medium is the message”.

Today, “The message is the medium”.

There are lots of ways to interact with audiences.

We need to get to work on the message – the content, the things that are of value and not available elsewhere.

At my upcoming media conference in Philly, we’re going to examine how to do the best radio we’ve ever done on-the-air and simultaneously create separate revenue streams based on new opportunities that we are currently ignoring.

We can make a real difference not by doing the same things, but also by drilling down with innovative thinking on these following ten problems that must be solved to have a positive outcome in 2015.

  1. Too Many Commercials – How spots are scheduled can make a difference.       Also, the length of spots in each stop set. There is much that can be done. To proceed as is is not a solution.
  2. Unremarkable Programming For 70 Million Baby Boomers – All the focus is on young money demo Millennials. Baby boomers have been radio’s most loyal listeners but that’s changing now. Ignore baby boomers, target them or better yet discover what the two disparate groups have in common.      
  3. Outdated Morning Shows – They like personalities but increasingly they don’t like much else about morning shows.  Focus on three new features to replace traffic, time checks and weather. Yes, they don’t need them. But consider these three potent options to replace tired old staples of morning radio. (And you can sell them!)
  4. Music That Is Too Repetitive – Audiences have hated music repetition on radio for decades but they had few alternatives. Not so anymore. Two new strategies show promise. One adds more new music without watering down the hits. The better approach is to rip up the traditional playlist and present the music differently.
  5. No Compelling Reason To Listen Longer – Radio TSL has been down every year since the early 90’s. Under 30’s don’t even listen to any song all the way through even though music radio is built on the assumption that if you play the right songs, the audience will stay tuned in. Now, there is a way to keep listeners from straying and it isn’t longer music sweeps.
  6. Don’t Like the Way Stations Talk To Them – Sounds dated, insincere. Too much bragging and hype. It all sounds like radio is out of touch. Talking down to listeners whether we mean to or not.  Surprising words that turn off young audiences when used on the air, in promos, sweepers, imaging and commercials. Learn them and overcome this objection.
  7. Radio Is Not Authentic – Demographers have discovered 5 things that Millennials crave. Do these 5 things every hour of every day and radio becomes more relevant to the 95 million members of this age group.  One of the 5 things they crave is more authenticity. Learn the fastest way to master being truly authentic to Millennials but also the four other expectations that radio is currently not meeting.  They are screaming this out for you to hear.
  8. Lack of Music Variety and Customization – Spotify, Pandora and YouTube are killing radio when it comes to variety and customization. There may be no way to compete with that, but audiences are beginning to tell us what these streaming services are lacking presenting a great opportunity for responsive radio stations to do what streaming services cannot do.
  9. Outdated News and Talk – Two staple radio formats are seeing audiences erode or attracting unsellable aging demographics.  News stations don’t just sound like their father’s radio station – they sound like their grandfathers radio station. Droning on and on with sleepy features designed for station sales managers not for listeners to crave. Conservative talk is also over because audiences want compromise not red meat. And Progressive talk radio never really worked. It’s a no-win. But spoken word is something young Millennials like, really like – here is the spoken word station of the future (bring an open mind).
  10. Don’t Know Where the AM Band Is – Think about it. There’s nothing for audiences under 60 on AM. So you may be thinking that younger money demos won’t listen to an AM station, right? True, unless … well, I’ll show you a number of things you could do on two tin cans hooked together with a string that Millennials would eat up.  Will you take that challenge?  Because I’m going to do it and you’re going to want to brainstorm on it. Forget the FCC. AM needs to disrupt FM the way FM disrupted AM.

PLUS, What Audiences REALLY Want In Digital Content …

There is nothing worse than doing something well that doesn’t need to be done at all. Some stations are doing impressive digital initiatives that audiences simply don’t care about.

Instead, drill down on what listeners really want in digital and get a better return on your investment in time and money:

  1. Storytelling Instead of Podcasting
  2. Short-Form Video Revenue Stream
  3. Non-hyped Social Media Beyond Facebook and Twitter
  4. Content Audiences Can Binge on Just Like They Do Netflix
  5. Apps Not Websites (and That Includes Radio)

This is a day worth your time and investment.

A clearly defined agenda, creative and innovative solutions to apply and a forum to discuss and hitchhike on new ideas that you hear.

Independent broadcasters and digital entrepreneurs are invited to the 6th annual Media Solutions Seminar at the Hub Conference Center March 18th in Philadelphia, walking distance from Amtrak’s 30th Street Station and 20 minutes from Philadelphia International Airport.

Buffet breakfast, lunch and all breaks prepared by James Beard award-winning chef Jean-Marie Lacroix, former executive chef at The Four Seasons included.

Less than 2 months from today until the Media Solutions Conference.

Register Now

Contact Jerry about the conference and group rates here.

The Dangerous New iHeart Employee Survey

I saw a radio trade quote an unnamed iHeart employee as saying nothing terrible happened the last time Bain did one of these surveys so maybe this time workers will be willing to speak up.

There is a big price for participating in a “voluntary” survey that local managers are pressured by corporate to make mandatory.

A lot of chutzpah for a company that is $20.5 billion in debt and selling off outdoor, tower real estate, the satellite operations, 50% interest in The Australian Radio Network and likely some radio stations.

With bankruptcy on the table! Are they kidding?

There were two major layoffs last year alone and thousands fired since the last Clear Channel Employee Survey.

  • What does iHeart really want from this employee survey.
  • Can what you say in this new survey be used against employees.
  • Throwback to the last one: how many managers were either disciplined or forced to take sensitivity training when employees complained about them.
  • What happens if you don’t take the test.
  • What were the real repercussions and benefits the last time – and what’s likely this time once iHeart tallies the results.
  • The biggest disadvantage of volunteering to take the questionnaire.

Access this story now

Report news in confidence here.

Less than 2 months until my Philly media conference. Register Now. Inquire about group rates here.

Start your day on a positive note “Put a Stop to Being Ignored” on my motivational website here.

The Rapid Growth of Netflix

Netflix stock rose $60.48 cents when trading closed yesterday to end at $409.28.

Netflix can be a volatile stock, but there is no denying its appeal not only to consumers but also to shareholders.

The market liked that Netflix beat its estimates for new subscribers outside the U.S. and that there is a lot more upside left. Netflix is in 50 countries and it wants to operate in 190+ so you can see why the stock price jumped.

More importantly Netflix is a business the radio industry ought to seriously study.

Not too many years ago Netflix was a snail mail dependent business when digital was just beginning to come of age. They were making plenty of money renting movies to customers but the future was not assured.

Just ask Blockbuster which went down in flames at the hands of the digital revolution when it refused to blow up its old model and innovate a new one.

Netflix not only adapted and moved toward their current digital market at about the same price per month as their mail service but also disrupted the network television business and cable in ways they couldn’t see coming.

Parallels to radio would be – a traditional medium, dependent on analog listening as an infinite number of new devices became available – namely the smartphone.

Netflix moved their business to digital.

Radio moved their business to digital streaming.

So why didn’t it work?

Streaming rarely makes money and in fact allows advertisers to bargain for lower on-air rates when they buy streaming (or vice versa).

Netflix encouraged binge watching – another disruption, this time a sociological one where consumers could take control of how much, when and where they could binge on content.

Suddenly network television was so not necessary. HBO caught on when it wisely launched HBO Go. If you had a cable subscription, you got HBO Go. Now you can just get HBO Go with no cable subscription – another disruption.

Hulu Plus modeled themselves after Netflix. Even CBS had to make its programming available on an app but did not include pro football and included a time delay for programming that aired on their local affiliates – a weak proposition.

Radio became background noise for riding in a car. Station owners were more interested in cutting expenses than creating new content, which, of course, is what Netflix went and did by doing deals for original programming like House of Cards, Orange is the New Black and lately Marco Polo.

Netflix changed listening habits.

Radio allowed digital competitors and devices to change their listening habits.

The takeaway from all of this is that the radio industry can learn the path to success from Netflix.

Create content for bingeing – not just 24/7 programming.

No one does this – and they had better learn how.

Institute subscription fees for some kinds of programming.

No radio content is apparently even worth $1 a month – I can tell you people will pay for something unique.

Don’t get distracted by podcasting which is tantamount to spoken word radio repackaged for the Internet – and learn how to do storytelling, an entirely new approach to content.

These are some of the things I am going to curate at my upcoming media conference in Philadelphia in less than 2 months from now. It’s worth your time because doing the same old thing over and over again is not an answer to the digital revolution.

And now with more Millennials than Baby Boomers – some as old as 33 and smack dab in the money demo sweet spot, we can do this – and must do this.

Here are radio’s top 10 critical problems – our goal is to attack them in innovative ways.

We can make a real difference not by doing the same things, but also by drilling down with innovative thinking on these following ten problems that must be solved to have a positive outcome in 2015.

  1. Too Many Commercials – How spots are scheduled can make a difference.       Also, the length of spots in each stop set. There is much that can be done. To proceed as is is not a solution.
  2. Unremarkable Programming For 70 Million Baby Boomers – All the focus is on young money demo Millennials. Baby boomers have been radio’s most loyal listeners but that’s changing now. Ignore baby boomers, target them or better yet discover what the two disparate groups have in common.  
  3. Outdated Morning Shows – They like personalities but increasingly they don’t like much else about morning shows.  Focus on three new features to replace traffic, time checks and weather. Yes, they don’t need them. But consider these three potent options to replace tired old staples of morning radio. (And you can sell them!)
  4. Music That Is Too Repetitive – Audiences have hated music repetition on radio for decades but they had few alternatives. Not so anymore. Two new strategies show promise. One adds more new music without watering down the hits. The better approach is to rip up the traditional playlist and present the music differently.
  5. No Compelling Reason To Listen Longer – Radio TSL has been down every year since the early 90’s. Under 30’s don’t even listen to any song all the way through even though music radio is built on the assumption that if you play the right songs, the audience will stay tuned in. Now, there is a way to keep listeners from straying and it isn’t longer music sweeps.
  6. Don’t Like the Way Stations Talk To Them – Sounds dated, insincere. Too much bragging and hype. It all sounds like radio is out of touch. Talking down to listeners whether we mean to or not.  Surprising words that turn off young audiences when used on the air, in promos, sweepers, imaging and commercials. Learn them and overcome this objection.
  7. Radio Is Not Authentic – Demographers have discovered 5 things that Millennials crave. Do these 5 things every hour of every day and radio becomes more relevant to the 95 million members of this age group.  One of the 5 things they crave is more authenticity. Learn the fastest way to master being truly authentic to Millennials but also the four other expectations that radio is currently not meeting.  They are screaming this out for you to hear.
  8. Lack of Music Variety and Customization – Spotify, Pandora and YouTube are killing radio when it comes to variety and customization. There may be no way to compete with that, but audiences are beginning to tell us what these streaming services are lacking presenting a great opportunity for responsive radio stations to do what streaming services cannot do.
  9. Outdated News and Talk – Two staple radio formats are seeing audiences erode or attracting unsellable aging demographics.  News stations don’t just sound like their father’s radio station – they sound like their grandfathers radio station. Droning on and on with sleepy features designed for station sales managers not for listeners to crave. Conservative talk is also over because audiences want compromise not red meat. And Progressive talk radio never really worked. It’s a no-win. But spoken word is something young Millennials like, really like – here is the spoken word station of the future (bring an open mind).
  10. Don’t Know Where the AM Band Is – Think about it. There’s nothing for audiences under 60 on AM. So you may be thinking that younger money demos won’t listen to an AM station, right? True, unless … well, I’ll show you a number of things you could do on two tin cans hooked together with a string that Millennials would eat up.  Will you take that challenge?  Because I’m going to do it and you’re going to want to brainstorm on it. Forget the FCC. AM needs to disrupt FM the way FM disrupted AM.

PLUS, What Audiences REALLY Want In Digital Content …

There is nothing worse than doing something well that doesn’t need to be done at all. Some stations are doing impressive digital initiatives that audiences simply don’t care about.

Instead, drill down on what listeners really want in digital and get a better return on your investment in time and money:

  1. Storytelling Instead of Podcasting
  2. Short-Form Video Revenue Stream
  3. Non-hyped Social Media Beyond Facebook and Twitter
  4. Content Audiences Can Binge on Just Like They Do Netflix
  5. Apps Not Websites (and That Includes Radio)

This is a day worth your time and investment.

A clearly defined agenda, creative and innovative solutions to apply and a forum to discuss and hitchhike on new ideas that you hear.

Independent broadcasters and digital entrepreneurs are invited to the 6th annual Media Solutions Seminar at the Hub Conference Center March 18th in Philadelphia, walking distance from Amtrak’s 30th Street Station and 20 minutes from Philadelphia International Airport.

Buffet breakfast, lunch and all breaks prepared by James Beard award-winning chef Jean-Marie Lacroix, former executive chef at The Four Seasons included.

Less than 2 months from today.

Register Now

Contact Jerry about the conference and group rates here.

iHeart’s Panicked Programming Moves

Changes coming but not from where you might think.

The man who is responsible for iHeart’s $20.5 billion in debt now wants to focus on his programming mess.

  • The major market syndicated programming host who appears to now have one foot in the grave and the other on a banana peel.
  • iHeart managers railing against corporate programming interference.
  • Cities where top personalities have been replaced by cheaper talent that tank the ratings.
  • A hint at the format Pittman may want to solve his AM station dilemma.
  • The big behind the scenes decision Pittman made about air talent in a major market.

Access this story now

Less than 2 months until my Philly media conference. Register Now. Inquire about group rates here.

Start your day on a positive note “Win the Approval of Others” on my motivational website here.

Millennials Now Outnumber Baby Boomers

75.3 million born between 1981 and 1997 – more than 75 million of the surviving Baby Boomers (1946-1964).

Baby Boomers are beginning to die in great numbers but an influx of immigrants according to a new Pew Survey is keeping their number around 75 million.

Arguably, deciding who has what tendencies is an art form beyond demographers.

Is a 50-year-old the same as a 68-year-old?

Does an 18-year-old think the same as a 33-year-old Millennial?

Obviously, not – so there could be as many as 95 million Millennial-leaning people on either side of the cutoff point. Same is true of older Gen Xers who find themselves thinking more like Boomers than Xers.

What a mess for radio.

The radio industry doesn’t pay attention to audience. They just defend the Radar number that over 200 million people listen to a radio every week. Too bad. Now it’s going to hurt.

Millennials don’t like Boomers.

They don’t like the way they are stereotyped by Boomers (which is true in my opinion). They want more respect.

My God, this is generational war like when Baby Boomers took on their Greatest Generation and Silent Gen parents on Vietnam, race relations, drugs and rock and roll.

But then, radio was leading the charge – spawning a new generation of listeners on the same radio dial that played big band and beautiful music for their parents.

Now, the radio is all that Boomers have left even though 15 million in that 75 million count are immigrants with few format choices on the radio.

And Millennials want more power – more influence. They want to be understood and they don’t have to bargain with media companies or anyone else for that matter because they have strength in numbers.

They are now the largest generation ever born.

They also live in an era of digital connectivity and social media which is why radio and other traditional media companies look so pathetic when they try to act younger.

Take what WOR did yesterday.

They try to do a morning show that will attract younger Xers with the addition of Len Berman and Todd Schnitt.

Lots of luck with that and Berman is a sports guy, which tells me that iHeart is leaving their options open for WOR down the line.

My greatest gift – and I mean this – was to be forced by a Clear Channel non-compete when I sold Inside Radio to them not to work in radio for four years. So, I accepted an appointment at USC to become a professor of music industry. There I got to know and love Millennials.

They are not self-absorbed – we all are today.

They don’t have A.D.D. to their own peril, their parents own DVRs because they can’t wait to get through the commercials and content.

It’s that we have all changed and Boomers have grown old and out of touch.

But for those who want to see things differently, Millennials are a great source of inspiration. A Millennial designed my Inside Music Media website. Who knew a Millennial thought I could get $99 for a subscription when my contemporaries were giving it away for free. And a 24-year-old runs it. I listen to them because I stop learning when I stop listening.

So what am I getting to?

Take a look at the 10 issues that are killing radio today and try to think of ways Millennials would solve these critical problems. Ask them. Or ask those who study them.

That’s what we’re going to do at my next conference in Philly in less than two months.

How to talk to the majority audience of Millennials differently.

How to stop guessing at what they want.

How to have the courage to actually do it when it flies in the face of Baby Boomer “wisdom”.

We can make a real difference not by doing the same things, but also by drilling down with innovative thinking on these following ten problems that must be solved to have a positive outcome in 2015.

  1. Too Many Commercials – How spots are scheduled can make a difference.       Also, the length of spots in each stop set. There is much that can be done. To proceed as is is not a solution.
  2. Unremarkable Programming For 70 Million Baby Boomers – All the focus is on young money demo Millennials. Baby boomers have been radio’s most loyal listeners but that’s changing now. Ignore baby boomers, target them or better yet discover what the two disparate groups have in common.  
  3. Outdated Morning Shows – They like personalities but increasingly they don’t like much else about morning shows.  Focus on three new features to replace traffic, time checks and weather. Yes, they don’t need them. But consider these three potent options to replace tired old staples of morning radio. (And you can sell them!)
  4. Music That Is Too Repetitive – Audiences have hated music repetition on radio for decades but they had few alternatives. Not so anymore. Two new strategies show promise. One adds more new music without watering down the hits. The better approach is to rip up the traditional playlist and present the music differently.
  5. No Compelling Reason To Listen Longer – Radio TSL has been down every year since the early 90’s. Under 30’s don’t even listen to any song all the way through even though music radio is built on the assumption that if you play the right songs, the audience will stay tuned in. Now, there is a way to keep listeners from straying and it isn’t longer music sweeps.
  6. Don’t Like the Way Stations Talk To Them – Sounds dated, insincere. Too much bragging and hype. It all sounds like radio is out of touch. Talking down to listeners whether we mean to or not.  Surprising words that turn off young audiences when used on the air, in promos, sweepers, imaging and commercials. Learn them and overcome this objection.
  7. Radio Is Not Authentic – Demographers have discovered 5 things that Millennials crave. Do these 5 things every hour of every day and radio becomes more relevant to the 95 million members of this age group.  One of the 5 things they crave is more authenticity. Learn the fastest way to master being truly authentic to Millennials but also the four other expectations that radio is currently not meeting.  They are screaming this out for you to hear.
  8. Lack of Music Variety and Customization – Spotify, Pandora and YouTube are killing radio when it comes to variety and customization. There may be no way to compete with that, but audiences are beginning to tell us what these streaming services are lacking presenting a great opportunity for responsive radio stations to do what streaming services cannot do.
  9. Outdated News and Talk – Two staple radio formats are seeing audiences erode or attracting unsellable aging demographics.  News stations don’t just sound like their father’s radio station – they sound like their grandfathers radio station. Droning on and on with sleepy features designed for station sales managers not for listeners to crave. Conservative talk is also over because audiences want compromise not red meat. And Progressive talk radio never really worked. It’s a no-win. But spoken word is something young Millennials like, really like – here is the spoken word station of the future (bring an open mind).
  10. Don’t Know Where the AM Band Is – Think about it. There’s nothing for audiences under 60 on AM. So you may be thinking that younger money demos won’t listen to an AM station, right? True, unless … well, I’ll show you a number of things you could do on two tin cans hooked together with a string that Millennials would eat up.  Will you take that challenge?  Because I’m going to do it and you’re going to want to brainstorm on it. Forget the FCC. AM needs to disrupt FM the way FM disrupted AM.

PLUS, What Audiences REALLY Want In Digital Content …

There is nothing worse than doing something well that doesn’t need to be done at all. Some stations are doing impressive digital initiatives that audiences simply don’t care about.

Instead, drill down on what listeners really want in digital and get a better return on your investment in time and money:

  1. Storytelling Instead of Podcasting
  2. Short-Form Video Revenue Stream
  3. Non-hyped Social Media Beyond Facebook and Twitter
  4. Content Audiences Can Binge on Just Like They Do Netflix
  5. Apps Not Websites (and That Includes Radio)

This is a day worth your time and investment.

A clearly defined agenda, creative and innovative solutions to apply and a forum to discuss and hitchhike on new ideas that you hear.

Independent broadcasters and digital entrepreneurs are invited to the 6th annual Media Solutions Seminar at the Hub Conference Center March 18th in Philadelphia, walking distance from Amtrak’s 30th Street Station and 20 minutes from Philadelphia International Airport.

Buffet breakfast, lunch and all breaks prepared by James Beard award-winning chef Jean-Marie Lacroix, former executive chef at The Four Seasons included.

Register Now

Contact Jerry about the conference and group rates here.

iHeart Shuffling Assets May Prove Fatal

Crazy Bobby’s prices for selling iHeart tower real estate or the European outdoor company “are insane” – to borrow a phrase from convicted felon Crazy Eddie Antar who once owned 43 electronics stores in the Northeast.

The potential buyers most certainly know that iHeart is considering bankruptcy.

Advantage: buyers.

iHeart is flirting with danger.

  • What a bankruptcy judge just ruled about a company that got caught shuffling assets around and how it could impact iHeart’s dash for the door.
  • The key indicator that may say it all – it happens the third week of February.
  • Why buyers all of a sudden have more leverage if they walk from deals to buy iHeart assets now.
  • Bankruptcy courts and their attitude about firing employees should a filing be accepted.
  • What about benefits, pensions and payouts – in jeopardy or protected?
  • To even have a chance for survival radio revenue must start going up – here’s the outlook for the first quarter and which markets could make or break the future of iHeart.

Access this story now

Report news in confidence here.

Only 2 months until my Philly media conference. Register Now. Inquire about group rates here.

Start your day on a positive note “Make Meaningful Life Changes” on my motivational website here.

The Aflac Duck

This says a lot about what’s wrong with the radio industry these days – and it’s not the people who are working in it.

It’s the people at the top.

The CEO of Aflac as quoted in Harvard Business Review:

“When I tried explaining to people what we were thinking about, no one got it. ‘well, there’s this duck,’ I’d say. ‘And he quacks Aflac.’ The response was always the same: a silent stare. So I stopped telling people. I didn’t even tell our board. The first Aflac Duck ad debuted on New Year’s Day 2000, on CNN… In the first year our sales in the United States were up 29%; in three years they had doubled.”

Contrast this with iHeart which owns over 800 radio stations and the best they can come up with is a silly iHeartRadio app for innovation.

Or Cumulus that can only think up a country format Nash that doesn’t get ratings and SweetJack, which is dying a thousand deaths as a Groupon imitator.

Or Entercom, which comes up with nothing.

Or for that matter just about any radio group that has stopped innovating – stopped turning problems into opportunities.

If I were to list radio’s 10 biggest problems, the Aflac CEO could no doubt get his people to come up with some interesting solutions – some progress.

In radio, we’d rather ignore the problems, cite self-serving research and soak up spin from the NAB and RAB.

Call me crazy but I believe these 10 problems can be mitigated.

This is the mission at my upcoming Media Solutions seminar in Philly in less than two months.

This is everything we need to work on collectively and separately.

We can make a real difference not by doing the same things, but also by drilling down with innovative thinking on these following ten problems that must be solved to have a positive outcome in 2015.

  1. Too Many Commercials – How spots are scheduled can make a difference.       Also, the length of spots in each stop set. There is much that can be done. To proceed as is is not a solution.
  2. Unremarkable Programming For 70 Million Baby Boomers – All the focus is on young money demo Millennials. Baby boomers have been radio’s most loyal listeners but that’s changing now. Ignore baby boomers, target them or better yet discover what the two disparate groups have in common.  
  3. Outdated Morning Shows – They like personalities but increasingly they don’t like much else about morning shows.  Focus on three new features to replace traffic, time checks and weather. Yes, they don’t need them. But consider these three potent options to replace tired old staples of morning radio. (And you can sell them!)
  4. Music That Is Too Repetitive – Audiences have hated music repetition on radio for decades but they had few alternatives. Not so anymore. Two new strategies show promise. One adds more new music without watering down the hits. The better approach is to rip up the traditional playlist and present the music differently.
  5. No Compelling Reason To Listen Longer – Radio TSL has been down every year since the early 90’s. Under 30’s don’t even listen to any song all the way through even though music radio is built on the assumption that if you play the right songs, the audience will stay tuned in. Now, there is a way to keep listeners from straying and it isn’t longer music sweeps.
  6. Don’t Like the Way Stations Talk To Them – Sounds dated, insincere. Too much bragging and hype. It all sounds like radio is out of touch. Talking down to listeners whether we mean to or not.  Surprising words that turn off young audiences when used on the air, in promos, sweepers, imaging and commercials. Learn them and overcome this objection.
  7. Radio Is Not Authentic – Demographers have discovered 5 things that Millennials crave. Do these 5 things every hour of every day and radio becomes more relevant to the 95 million members of this age group.  One of the 5 things they crave is more authenticity. Learn the fastest way to master being truly authentic to Millennials but also the four other expectations that radio is currently not meeting.  They are screaming this out for you to hear.
  8. Lack of Music Variety and Customization – Spotify, Pandora and YouTube are killing radio when it comes to variety and customization. There may be no way to compete with that, but audiences are beginning to tell us what these streaming services are lacking presenting a great opportunity for responsive radio stations to do what streaming services cannot do.
  9. Outdated News and Talk – Two staple radio formats are seeing audiences erode or attracting unsellable aging demographics.  News stations don’t just sound like their father’s radio station – they sound like their grandfathers radio station. Droning on and on with sleepy features designed for station sales managers not for listeners to crave. Conservative talk is also over because audiences want compromise not red meat. And Progressive talk radio never really worked. It’s a no-win. But spoken word is something young Millennials like, really like – here is the spoken word station of the future (bring an open mind).
  10. Don’t Know Where the AM Band Is – Think about it. There’s nothing for audiences under 60 on AM. So you may be thinking that younger money demos won’t listen to an AM station, right? True, unless … well, I’ll show you a number of things you could do on two tin cans hooked together with a string that Millennials would eat up.  Will you take that challenge?  Because I’m going to do it and you’re going to want to brainstorm on it. Forget the FCC. AM needs to disrupt FM the way FM disrupted AM.

PLUS, What Audiences REALLY Want In Digital Content …

There is nothing worse than doing something well that doesn’t need to be done at all. Some stations are doing impressive digital initiatives that audiences simply don’t care about.

Instead, drill down on what listeners really want in digital and get a better return on your investment in time and money:

  1. Storytelling Instead of Podcasting
  2. Short-Form Video Revenue Stream
  3. Non-hyped Social Media Beyond Facebook and Twitter
  4. Content Audiences Can Binge on Just Like They Do Netflix
  5. Apps Not Websites (and That Includes Radio)

This is a day worth your time and investment.

A clearly defined agenda, creative and innovative solutions to apply and a forum to discuss and hitchhike on new ideas that you hear.

Independent broadcasters and digital entrepreneurs are invited to the 6th annual Media Solutions Seminar at the Hub Conference Center March 18th in Philadelphia, walking distance from Amtrak’s 30th Street Station and 20 minutes from Philadelphia International Airport.

Buffet breakfast, lunch and all breaks prepared by James Beard award-winning chef Jean-Marie Lacroix, former executive chef at The Four Seasons included.

Register Now

Contact Jerry about the conference and group rates here.

iHeart Set To Escalate Layoffs

Employees of iHeart say the 33% layoffs that began before the holidays has unexpectedly picked up with a vengeance.

  • The reason for escalating layoffs just 2 weeks into the New Year.
  • Why the trades are so silent when real people are losing their jobs in large numbers. What’s that about?
  • On-air people are taking the brunt lately – the outlook for their employment security for the rest of the year.
  • If you’re on-air talent, you don’t want to be this person because iHeart is firing them without regard to ratings.
  • The new go-to replacement for morning shows where personalities are being canned.
  • Market managers seem to be surviving the RIFs – how long do they have as stations become more automated. A few thoughts.
  • The biggest surprise: salespeople.

Access this story now

How to Report news, share memos, audio or email: Full protection and anonymity in my Witness Protection Program. Contact me in confidence here.

Only 2 months until my Philly media conference. Register Now. Inquire about group rates here.

Start your day on a positive note “The Cure For Anxiety” on my motivational website here.

Cable’s Comeback Plan

Millennials may win the cord cutting battle against cable companies and yet lose the war in their passion to end bundling of television content.

The cable companies – in my view, as evil as iHeartMedia on their worst day – already know this.

Research shows that over 80% of consumers polled today expect to remain cable subscribers, but asked about ten years down the line about half that number see themselves subscribing to cable.

So in spite of their apparent attempts to fight for bundling so they can make all of us pay for ESPN and their expensive sports rights, cable companies are busily working at their more realistic strategy.

Selling super high-speed Internet.

Now there is something that Millennials need and want for gaming and consuming video content and your local cable company or phone utility plans to have you Millennials (and all of us) by the balls.

Utilities everywhere are installing fiber optics to make this possible. And why would they go through the great expense of running more fiber optics cable?

Because everyone will need WiFi – high speed Internet and lots of bandwidth.

I expect that even iHeartComcast, that Philadelphia based monopoly, will slowly unbundle programming content.

But Millennials don’t want to buy their content from Comcast clones, they want content where and when they want it. So what else is new?

And don’t think for a minute that cable operators aren’t going to put the screws to Millennials when they do sell them unbundled content. My prediction is Millennials will wish they could bundle again after they see what it will cost to cherry pick their content from cable operators.

We are having a discussion about something very significant right now – delivery systems. That’s something that isn’t happening in radio or for that matter music.

Radio stations just want to do 24/7 programming in spite of the fact that money demo audiences are addicted to bingeing. It’s unthinkable to radio companies that audio content could be put together for bingeing and yet without it, radio is even more out in left field.

Audiences want it.

Radio doesn’t want to do it.

See the disconnect?

Radio still wants to move things around their format clocks. They want to do what they always did – live programming delivered as it was in the 1920’s through today.

This will not work.

In fact, I believe if independent radio minds focused on creating binge content for listeners delivered in many new ways, they would simultaneously change the way they did live programming on the air.

To this end, we’ll discuss this in full at my upcoming Media Solutions seminar in Philly in less than two months.

We can make a real difference not by doing the same things, but also by drilling down with innovative thinking on these following ten problems that must be solved to have a positive outcome in 2015.

  1. Too Many Commercials – How spots are scheduled can make a difference.       Also, the length of spots in each stop set. There is much that can be done. To proceed as is is not a solution.
  2. Unremarkable Programming For 70 Million Baby Boomers – All the focus is on young money demo Millennials. Baby boomers have been radio’s most loyal listeners but that’s changing now. Ignore baby boomers, target them or better yet discover what the two disparate groups have in common.  
  3. Outdated Morning Shows – They like personalities but increasingly they don’t like much else about morning shows.  Focus on three new features to replace traffic, time checks and weather. Yes, they don’t need them. But consider these three potent options to replace tired old staples of morning radio. (And you can sell them!)
  4. Music That Is Too Repetitive – Audiences have hated music repetition on radio for decades but they had few alternatives. Not so anymore. Two new strategies show promise. One adds more new music without watering down the hits. The better approach is to rip up the traditional playlist and present the music differently.
  5. No Compelling Reason To Listen Longer – Radio TSL has been down every year since the early 90’s. Under 30’s don’t even listen to any song all the way through even though music radio is built on the assumption that if you play the right songs, the audience will stay tuned in. Now, there is a way to keep listeners from straying and it isn’t longer music sweeps.
  6. Don’t Like the Way Stations Talk To Them – Sounds dated, insincere. Too much bragging and hype. It all sounds like radio is out of touch. Talking down to listeners whether we mean to or not.  Surprising words that turn off young audiences when used on the air, in promos, sweepers, imaging and commercials. Learn them and overcome this objection.
  7. Radio Is Not Authentic – Demographers have discovered 5 things that Millennials crave. Do these 5 things every hour of every day and radio becomes more relevant to the 95 million members of this age group.  One of the 5 things they crave is more authenticity. Learn the fastest way to master being truly authentic to Millennials but also the four other expectations that radio is currently not meeting. They are screaming this out for you to hear.
  8. Lack of Music Variety and Customization – Spotify, Pandora and YouTube are killing radio when it comes to variety and customization. There may be no way to compete with that, but audiences are beginning to tell us what these streaming services are lacking presenting a great opportunity for responsive radio stations to do what streaming services cannot do.
  9. Outdated News and Talk – Two staple radio formats are seeing audiences erode or attracting unsellable aging demographics.  News stations don’t just sound like their father’s radio station – they sound like their grandfathers radio station. Droning on and on with sleepy features designed for station sales managers not for listeners to crave. Conservative talk is also over because audiences want compromise not red meat. And Progressive talk radio never really worked. It’s a no-win. But spoken word is something young Millennials like, really like – here is the spoken word station of the future (bring an open mind).
  10. Don’t Know Where the AM Band Is – Think about it. There’s nothing for audiences under 60 on AM. So you may be thinking that younger money demos won’t listen to an AM station, right? True, unless … well, I’ll show you a number of things you could do on two tin cans hooked together with a string that Millennials would eat up.  Will you take that challenge?  Because I’m going to do it and you’re going to want to brainstorm on it. Forget the FCC. AM needs to disrupt FM the way FM disrupted AM.

PLUS, What Audiences REALLY Want In Digital Content …

There is nothing worse than doing something well that doesn’t need to be done at all. Some stations are doing impressive digital initiatives that audiences simply don’t care about.

Instead, drill down on what listeners really want in digital and get a better return on your investment in time and money:

  1. Storytelling Instead of Podcasting
  2. Short-Form Video Revenue Stream
  3. Non-hyped Social Media Beyond Facebook and Twitter
  4. Content Audiences Can Binge on Just Like They Do Netflix
  5. Apps Not Websites (and That Includes Radio)

This is a day worth your time and investment.

A clearly defined agenda, creative and innovative solutions to apply and a forum to discuss and hitchhike on new ideas that you hear.

Independent broadcasters and digital entrepreneurs are invited to the 6th annual Media Solutions Seminar at the Hub Conference Center March 18th in Philadelphia, walking distance from Amtrak’s 30th Street Station and 20 minutes from Philadelphia International Airport.

Buffet breakfast, lunch and all breaks prepared by James Beard award-winning chef Jean-Marie Lacroix, former executive chef at The Four Seasons included.

Register Now

Contact Jerry about the conference and group rates here.

Marc Chase’s War on iHeart Program Directors

When iHeart program directors find out just how much power Bob Pittman is giving former Jacor dirty tricks PD Marc Chase they’re going to die.

That’s if they don’t get fired first.

Chase exists because Pittman needs a gunslinger to take the fall for what he’s about to do next.

  • The Jacor dirty tricks iHeart PDs will have to now deal with.
  • That’s assuming they survive – a look at the Pittman plan to randomly eliminate PDs.
  • The skunk works Chase will likely use at each station he descends upon.
  • What is making Pittman give outsider Chase unprecedented power over iHeart progammers and stations.
  • The Chase replacement station coming to an iHeart market near you.
  • What about air talent under Chase’s plan.

Access this story now

$1,000 for the Best News Tip of the year/$100 for the best Tip of the Month. Full protection. Anonymity. Backed by our reputation of never having revealed a source. Report news, share memos, audio, emails in strict confidence here.

Just 2 months until my 2015 Media Solutions Conference in Philly. Register Now. Inquire about group rates here.

Start your day on a positive note “Happy To Be #2” on my motivational website here.

Unprotected Talk Radio

Just how bad does that concept suck?

Cumulus extends Michael Savage’s contract so that he can expand into non-political, lifestyle issues for syndication.

Just what younger demographics will return to radio for – a cranky old man showing how out of touch he is with the mainstream audience.

Can’t wait until Savage channels his homophobia in this “new” format.

You’ll remember Savage as the guy who famously told an audience he hopes they get AIDS and die.

Or his racist comments – if you know anything about the money demo, this kind of crap from radio turns these listeners off.

The radio business never learns.

They are out of touch – that’s the main problem.

Cumulus had another bad idea to do a town hall on WABC, New York to unite the community in the wake of the police controversy there. Let’s me get this right, the great divider is trying to come off as the great healer?

Conservative talk radio thrives on red meat thrown to hungry baby boomers but even they aren’t sticking around for this boring format.

Why don’t we get it?

Because radio is run by people who are out of touch and out of ideas.

My friend Beau Phillips reminded me that The New York Times – yes, the old gray lady no less -- recently created a new audience development department that was “charged with deeply understanding their product’s attributes - and getting them in front of audiences who will care”. Its “purpose is to expose as many people as possible to our finest work.” 

And this out of touch newspaper company increased new readers by 20% in just two months.

Don’t tell me radio can’t do this.

I get that a hand of sanctimonious owners propped up by greedy equity owners could care less about using their heads to improve the product, but what’s everyone else’s excuse?

“Unprotected Talk” can’t be one of those good ideas from a guy who can’t even get a 2 share in New York.

Or a New York station that favors chokeholds by police selling snake oil as healing the community.

Take the list of radio’s biggest problems below and image what those of us who believe we can do better can do to face the problems that are killing radio.

That’s a game plan that can favorably alter the outcome for 2015:

  1. Too Many Commercials – How spots are scheduled can make a difference.       Also, the length of spots in each stop set. There is much that can be done. To proceed as is is not a solution.
  2. Unremarkable Programming For 70 Million Baby Boomers – All the focus is on young money demo Millennials. Baby boomers have been radio’s most loyal listeners but that’s changing now. Ignore baby boomers, target them or better yet discover what the two disparate groups have in common.  
  3. Outdated Morning Shows – They like personalities but increasingly they don’t like much else about morning shows. Focus on three new features to replace traffic, time checks and weather. Yes, they don’t need them. But consider these three potent options to replace tired old staples of morning radio. (And you can sell them!)
  4. Music That Is Too Repetitive – Audiences have hated music repetition on radio for decades but they had few alternatives. Not so anymore. Two new strategies show promise. One adds more new music without watering down the hits. The better approach is to rip up the traditional playlist and present the music differently.
  5. No Compelling Reason To Listen Longer – Radio TSL has been down every year since the early 90’s. Under 30’s don’t even listen to any song all the way through even though music radio is built on the assumption that if you play the right songs, the audience will stay tuned in. Now, there is a way to keep listeners from straying and it isn’t longer music sweeps.
  6. Don’t Like the Way Stations Talk To Them – Sounds dated, insincere.  Too much bragging and hype.  It all sounds like radio is out of touch. Talking down to listeners whether we mean to or not. Surprising words that turn off young audiences when used on the air, in promos, sweepers, imaging and commercials. Learn them and overcome this objection.
  7. Radio Is Not Authentic – Demographers have discovered 5 things that Millennials crave. Do these 5 things every hour of every day and radio becomes more relevant to the 95 million members of this age group. One of the 5 things they crave is more authenticity. Learn the fastest way to master being truly authentic to Millennials but also the four other expectations that radio is currently not meeting. They are screaming this out for you to hear.
  8. Lack of Music Variety and Customization – Spotify, Pandora and YouTube are killing radio when it comes to variety and customization.  There may be no way to compete with that, but audiences are beginning to tell us what these streaming services are lacking presenting a great opportunity for responsive radio stations to do what streaming services cannot do.
  9. Outdated News and Talk – Two staple radio formats are seeing audiences erode or attracting unsellable aging demographics. News stations don’t just sound like their father’s radio station – they sound like their grandfathers radio station. Droning on and on with sleepy features designed for station sales managers not for listeners to crave. Conservative talk is also over because audiences want compromise not red meat.  And Progressive talk radio never really worked. It’s a no-win. But spoken word is something young Millennials like, really like – here is the spoken word station of the future (bring an open mind).
  10. Don’t Know Where the AM Band Is – Think about it. There’s nothing for audiences under 60 on AM. So you may be thinking that younger money demos won’t listen to an AM station, right? True, unless … well, I’ll show you a number of things you could do on two tin cans hooked together with a string that Millennials would eat up. Will you take that challenge?  Because I’m going to do it and you’re going to want to brainstorm on it.  Forget the FCC. AM needs to disrupt FM the way FM disrupted AM.      

PLUS, What Audiences REALLY Want In Digital Content …

There is nothing worse than doing something well that doesn’t need to be done at all. Some stations are doing impressive digital initiatives that audiences simply don’t care about.

Instead, drill down on what listeners really want in digital and get a better return on your investment in time and money:

  1. Storytelling Instead of Podcasting
  2. Short-Form Video Revenue Stream
  3. Non-hyped Social Media Beyond Facebook and Twitter
  4. Content Audiences Can Binge on Just Like They Do Netflix
  5. Apps Not Websites (and That Includes Radio)

Two months until the Philly Conference and I’m getting excited to be with you and lead this seminar to transform the industry for the future.

Reserve a Seat

Contact Jerry about the conference and group rates here.

The 6th annual Media Solutions Seminar is being held this year at The Hub Conference Center March 18th in Philadelphia, walking distance from Amtrak’s 30th Street Station and 20 minutes from Philadelphia International Airport.

Big February Announcement From iHeart

Seriously?

Can’t Bob Pittman and Rich Bressler even make it through the first quarter without a shakeup?

Sources close to iHeartMedia tell us two things.

One, that layoffs continue every day of the week under the radar and the not so watchful eye of the happy talk radio trade press.

Two, that iHeart is preparing a 5 megaton announcement in February that will most certainly alter the path for the company and affect every competitor in every market where they compete.

Among the 6 most likely possibilities:

  • The firing of a major domo
  • The biggest, craziest cost-cutting move they’ve ever tried
  • This Hail Mary to save the company from bankruptcy
  • Something scary and awful that has to do with the hiring of Marc Chase

With only weeks to go, I’ll tell you which one I think it is.

Access this story now

$1,000 for the Best News Tip of the year/$100 for the best Tip of the Month. Full protection. Anonymity. Backed by our reputation of never having revealed a source. Report news, share memos, audio, emails in strict confidence here.

Just 2 months until my 2015 Media Solutions Conference in Philly. Register Now. Inquire about group rates here.

Start your day on a positive note “Conquering Hatred Of our Enemies” on my motivational website here.

Music Is Killing Radio

Now downloads are down to under $1 billion.

Remember when record sales accounted for $16 billion a year?

It’s more like half of that now and declining.

Pandora, Spotify and YouTube are not coming anywhere near replacing the revenue from lost record sales even with those lopsided licensing deals that supposedly favor the labels.

Spotify has 15 million paid subscribers and with all due respect that is nothing compared to all the Spotify users who are getting it for free with ads.

The artists are getting pennies but don’t blame the streaming music services. Record labels have always screwed the talent out of their fair share of revenue.

YouTube is so popular with teens as a replacement for radio it is scary and still the geniuses in the music industry are making only pennies on streaming rights compared to record sales.

While the music industry contracts along the lines that a handful of powerful record labels have dictated, 95 million Millennials are now using music like toothpaste instead of the way baby boomers did.

Radio in an effort to save money has dumbed down its stations to a continuous loop of repetitive music with announcers that sound like their puking on the sweepers between the music.

There is no reason to believe that Millennials will use music any differently than they do now – it works on the fly, on digital devices, in the background for gaming. And they certainly don’t need radio stations to tell them what they want to hear.

Yet, things are about to change again in music and by extension, radio.

  • High-resolution audio is coming. It’s present on TIDAL and Deezer now. Whether it will breath life into the music industry is not known. I doubt it.
  • Apple will try to disrupt streaming media when it converts Beats into a more affordable monthly stream. Can’t see how Apple – the people who helped kill off albums – will stimulate the music business with this venture.
  • Vinyl continues to grow – go figure.  Scratches and inconvenience equate to a warmer, richer sound for those who care. Question is, will enough people care. I doubt that, too.
  • Pandora has been growing local ad revenue over 100% year to year and ended 2014 with 109 local sales reps (mostly recruited from radio) so while Pandora listening favorably competes with radio in many markets, they are also draining ad revenue from music radio.

Music is what made radio.

Now it is what’s helping to kill it.

Don’t get me wrong. People will always listen to music. But the way they value and use music has definitely changed.

Meanwhile radio companies are plowing ahead for another lousy year losing audiences, time spent listening and revenue and refuse to rethink their use of music as a programming tool.

If you’re open to changing the way you program music stations, you’ll want to hear the concept and information I am going to present at my Philly conference two months from now.

That’s a game plan that can favorably alter the outcome for 2015.

Here are some other critical things we should get ahead of:

  1. Too Many Commercials – How spots are scheduled can make a difference.       Also, the length of spots in each stop set. There is much that can be done. To proceed as is is not a solution.
  2. Unremarkable Programming For 70 Million Baby Boomers – All the focus is on young money demo Millennials. Baby boomers have been radio’s most loyal listeners but that’s changing now. Ignore baby boomers, target them or better yet discover what the two disparate groups have in common.      
  3. Outdated Morning Shows – They like personalities but increasingly they don’t like much else about morning shows. Focus on three new features to replace traffic, time checks and weather. Yes, they don’t need them. But consider these three potent options to replace tired old staples of morning radio. (And you can sell them!)
  4. Music That Is Too Repetitive – Audiences have hated music repetition on radio for decades but they had few alternatives. Not so anymore. Two new strategies show promise. One adds more new music without watering down the hits. The better approach is to rip up the traditional playlist and present the music differently.
  5. No Compelling Reason To Listen Longer – Radio TSL has been down every year since the early 90’s. Under 30’s don’t even listen to any song all the way through even though music radio is built on the assumption that if you play the right songs, the audience will stay tuned in. Now, there is a way to keep listeners from straying and it isn’t longer music sweeps.
  6. Don’t Like the Way Stations Talk To Them – Sounds dated, insincere.  Too much bragging and hype.  It all sounds like radio is out of touch. Talking down to listeners whether we mean to or not. Surprising words that turn off young audiences when used on the air, in promos, sweepers, imaging and commercials. Learn them and overcome this objection.
  7. Radio Is Not Authentic – Demographers have discovered 5 things that Millennials crave. Do these 5 things every hour of every day and radio becomes more relevant to the 95 million members of this age group. One of the 5 things they crave is more authenticity. Learn the fastest way to master being truly authentic to Millennials but also the four other expectations that radio is currently not meeting. They are screaming this out for you to hear.
  8. Lack of Music Variety and Customization – Spotify, Pandora and YouTube are killing radio when it comes to variety and customization.  There may be no way to compete with that, but audiences are beginning to tell us what these streaming services are lacking presenting a great opportunity for responsive radio stations to do what streaming services cannot do.
  9. Outdated News and Talk – Two staple radio formats are seeing audiences erode or attracting unsellable aging demographics. News stations don’t just sound like their father’s radio station – they sound like their grandfathers radio station. Droning on and on with sleepy features designed for station sales managers not for listeners to crave. Conservative talk is also over because audiences want compromise not red meat.  And Progressive talk radio never really worked. It’s a no-win. But spoken word is something young Millennials like, really like – here is the spoken word station of the future (bring an open mind).
  10. Don’t Know Where the AM Band Is – Think about it. There’s nothing for audiences under 60 on AM. So you may be thinking that younger money demos won’t listen to an AM station, right? True, unless … well, I’ll show you a number of things you could do on two tin cans hooked together with a string that Millennials would eat up. Will you take that challenge?   Because I’m going to do it and you’re going to want to brainstorm on it.  Forget the FCC. AM needs to disrupt FM the way FM disrupted AM.      

PLUS, What Audiences REALLY Want In Digital Content …

There is nothing worse than doing something well that doesn’t need to be done at all. Some stations are doing impressive digital initiatives that audiences simply don’t care about.

Instead, drill down on what listeners really want in digital and get a better return on your investment in time and money:

  1. Storytelling Instead of Podcasting
  2. Short-Form Video Revenue Stream
  3. Non-hyped Social Media Beyond Facebook and Twitter
  4. Content Audiences Can Binge on Just Like They Do Netflix
  5. Apps Not Websites (and That Includes Radio)

Two months until the Philly Conference and I’m getting excited to be with you and lead this seminar to transform the industry for the future.

Reserve a Seat

Contact Jerry about the conference and group rates here.

The 6th annual Media Solutions Seminar is being held this year at The Hub Conference Center March 18th in Philadelphia, walking distance from Amtrak’s 30th Street Station and 20 minutes from Philadelphia International Airport.

iHeart Being Evicted From Offices/Studios

It’s not nice to run up $20.5 billion in debt.

Or to make landlords feel like you’re going to file for bankruptcy.

Employees may have no choice when their careers are ended unceremoniously, but landlords are far shrewder than that when they get that creepy feeling they might be stiffed out of their rent.

I know what you’re thinking.

Some chicken shit landlord in some teenie weenie iHeart market is threatening to evict The Evil Empire.

You would be wrong.

Think bigger. More massive.

One of the lease problems they have is in a huge market.

What comes around goes around.

  • The embarrassing eviction even iHeart employees don’t know about in one of iHeart’s big ego markets.
  • The tricky ways landlords are showing iHeart the door (oddly enough this dirty trick is exactly what Bob Pittman would do to them if they didn’t think of it first).
  • How badly some landlords want out of their iHeart leases – does their counteroffer (revealed here) sound like they want to keep iHeart as a tenant?
  • iHeart’s cheap Plan B for when it finds itself homeless.
  • The laughable negotiations that are being ordered from corporate to get the cheapest rent deals possible – not even Cumulus would stoop to this.

Access this story now

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Just 2 months until my 2015 Media Solutions Conference in Philly this year devoted to Solving Radio’s 12 Biggest Problems and Mastering the 5 Most Critical Digital Media Solutions. Register Now. Contact Jerry about the conference and group rates here.

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Addressing Radio’s Biggest Objections

  1. Too Many Commercials – How spots are scheduled can make a difference.       Also, the length of spots in each stop set. There is much that can be done. To proceed as is is not a solution.
  2. Unremarkable Programming For 70 Million Baby Boomers – All the focus is on young money demo Millennials. Baby boomers have been radio’s most loyal listeners but that’s changing now. Ignore baby boomers, target them or better yet discover what the two disparate groups have in common.      
  3. Outdated Morning Shows – They like personalities but increasingly they don’t like much else about morning shows. Focus on three new features to replace traffic, time checks and weather. Yes, they don’t need them. But consider these three potent options to replace tired old staples of morning radio. (And you can sell them!)
  4. Music That Is Too Repetitive – Audiences have hated music repetition on radio for decades but they had few alternatives. No so anymore.  Two new strategies show promise. One adds more new music without watering down the hits. The better approach is to rip up the traditional playlist and present the music differently.
  5. No Compelling Reason To Listen Longer – Radio TSL has been down every year since the early 90’s.  Under-30’s don’t even listen to any song all the way through even though music radio is built on the assumption that if you play the right songs, the audience will stay tuned in.  Now, there is a way to keep listeners from straying and it isn’t longer music sweeps.
  6. Don’t Like the Way Stations Talk To Them – Sounds dated, insincere.  Too much bragging and hype.  It all sounds like radio is out of touch. Talking down to listeners whether we mean to or not. Surprising words that turn off young audiences when used on the air, in promos, sweepers, imaging and commercials. Learn them and overcome this objection.
  7. Radio Is Not Authentic – Demographers have discovered 5 things that Millennials crave. Do these 5 things every hour of every day and radio becomes more relevant to the 95 million members of this age group. One of the 5 things they crave is more authenticity. Learn the fastest way to master being truly authentic to Millennials but also the four other expectations that radio is currently not meeting. They are screaming this out for you to hear.
  8. Lack of Music Variety and Customization – Spotify, Pandora and YouTube are killing radio when it comes to variety and customization.  There may be no way to compete with that, but audiences are beginning to tell us what these streaming services are lacking presenting a great opportunity for responsive radio stations to do what streaming services cannot do.
  9. Outdated News and Talk – Two staple radio formats are seeing audiences erode or attracting unsellable aging demographics. News stations don’t just sound like their father’s radio station – they sound like their grandfathers radio station. Droning on and on with sleepy features designed for station sales managers not for listeners to crave. Conservative talk is also over because audiences want compromise not red meat.  And Progressive talk radio never really worked. It’s a no-win. But spoken word is something young Millennials like, really like – here is the spoken word station of the future (bring an open mind).
  10. Don’t Know Where the AM Band Is – Think about it. There’s nothing for audiences under 60 on AM. So you may be thinking that younger money demos won’t listen to an AM station, right? True, unless … well, I’ll show you a number of things you could do on two tin cans hooked together with a string that Millennials would eat up.  Will you take that challenge?  Because I’m going to do it and you’re going to want to brainstorm on it. Forget the FCC. AM needs to disrupt FM the way FM disrupted AM.

PLUS, What Audiences REALLY Want In Digital Content …

There is nothing worse than doing something well that doesn’t need to be done at all. Some stations are doing impressive digital initiatives that audiences simply don’t care about.

Instead, drill down on what listeners really want in digital and get a better return on your investment in time and money:

  1. Storytelling Instead of Podcasting
  2. Short-Form Video Revenue Stream
  3. Non-hyped Social Media Beyond Facebook and Twitter
  4. Content Audiences Can Binge on Just Like They Do Netflix
  5. Apps Not Websites (and That Includes Radio)

This is a day worth your time and investment.

A clearly defined agenda, creative and innovative solutions to apply and a forum to discuss and hitchhike on new ideas that you hear.

Independent broadcasters and digital entrepreneurs are invited to the 6th annual Media Solutions Seminar at the Hub Conference Center March 18th in Philadelphia, walking distance from Amtrak’s 30th Street Station and 20 minutes from Philadelphia International Airport.

Buffet breakfast, lunch and all breaks prepared by James Beard award-winning chef Jean-Marie Lacroix, former executive chef at The Four Seasons included.

Register Now

Contact Jerry about the conference and group rates here.

Bain Deliberately Tanking iHeart

Don’t laugh -- tanking is in.

The Philadelphia 76ers are doing it in basketball and yes, their new owners are four rich equity owners who believe less is more.

Why is it that iHeart (and equity owners elsewhere) would rather tank the company than operate it.

The thing that is more important to them than annual profits – understand this and iHeart makes more sense to you.

What they are really going to do to deal with that $20.5 billion in debt that keeps rising and holding them back.

What they will NOT sell off in advance of any bankruptcy filing.

The reason they won’t even try to make rumors of bankruptcy go away by plainly denying that bankruptcy is in iHeart’s plans.

Just how far can and will iHeart go to keep laying employees off after they finish reducing the workforce by 33%.

And why iHeart will seek a merger before a merger steals them away after the debt is gone.

Access this story now

Report news, send memos and emails under my Witness Protection Program here.

2 months until my March 18th learning seminar in Philly. Reserve a seat here.

Check out this post “2 “Go-To” Sentences To Pump You Up” on my other website here.

Solutions To Radio’s 12 Biggest Problems

  1. Too Many Commercials – How spots are scheduled can make a difference.       Also, the length of spots in each stop set.
  2. What To Do with 70 Million Baby Boomers -- All the focus is on young money demo Millennials. Ignore baby boomers, target them or discover what the two disparate groups have in common.
  3. Music Radio TSL Losses -- Prevent music radio listening declines due to streaming music services such as Pandora, Spotify and even YouTube, the biggest source of new music for young people by changing the way playlists are put together.
  4. Eliminating the 3 Biggest Listener Objections To Radio – Too many lousy commercials, outdated morning shows and playing the same repetitive music. Focus on three new features to replace traffic, time checks and weather.
  5. Music That Is Too Repetitive – Two new strategies. One adds more new music without watering down the hits. The better approach is to rip up the traditional playlist and present the music differently.
  6. How To Get Listeners To Listen Longer – TSL has been down every year since the early 90’s. Under-30’s don’t even listen to any song all the way through even though music radio is built on the assumption that if you play the right songs, the audience will stay tuned in. Now, there is a way to keep listeners from straying and it isn’t longer music sweeps.
  7. Selling Against Competitors Who Cut Their Rates – Most of the major groups have given in on rates making it hard for independent competitors to hold the line. But there is an easy way and better yet the big competitors won’t do it.
  8. Turn-Ons & Turn-Offs. Change the way you speak to audiences, dangerous sweepers, surprising words that turn off young audiences when used on the air, etc.
  9. How To Attract Millennials To Radio – Demographers have discovered 5 things that Millennials crave. Do these 5 things every hour of every day and radio becomes more relevant to the 95 million members of this age group.
  10. What To Do About the Digital Dashboard – What folks are missing is that the only thing that has changed is more competitors for fewer pre-sets.  Consider ways to win a place on the pre-sets rather than take on the issue of digital dashboards.
  11. The Decline of News & Talk – Two staple radio formats are seeing audiences erode or attracting unsellable aging demographics. It’s not likely owners will be launching new news stations and less likely that traditional radio talk formats will be successfully launched on the old model. But don’t miss this glimmer of hope – a spoken word format that young money demos actually want.
  12. The Demise of AM Radio – By the time the FCC gets around to helping AM owners it will be too late. Is it even possible for anyone under 60 to locate or listen to an AM station?  I’ll answer that. No. But AM could do to FM what radio did to it.

Digital Media Solutions …

  1. Storytelling Instead of Podcasting
  2. Start a Short-Form Video Revenue Stream
  3. What’s in the Social Media Pipeline After Facebook and Twitter
  4. Create Bingeing Audio Opportunities
  5. Replace the Money-Losing Station Websites with this Digital Opportunity

Independent broadcasters and digital entrepreneurs are invited to the 6th annual Media Solutions Seminar at the Hub Conference Center March 18th in Philadelphia, walking distance from Amtrak’s 30th Street Station and 20 minutes from Philadelphia International Airport.

Buffet breakfast, lunch and all breaks prepared by James Beard award-winning chef Jean-Marie Lacroix, former executive chef at The Four Seasons included.

Register Now

Contact Jerry about the conference and group rates here.

CBS Shakeup Coming

Something big is up at CBS Radio.

They could be losing their most valuable asset.

It’s all in a state of flux currently.

  • Will President Dan Mason leave when his contract is up this year?
  • If he does, here is the person who has the inside track to replace him.
  • And why would Mason leave in the first place – he more than anyone is responsible for CBS Radio’s success.  Unless he knows something the rest of us do not.
  • What became of CEO Les Moonves’ public announcement that he was going to sell or trade one-third of the CBS stations in small markets.
  • What we’re hearing about the entire radio group now being in play.

Access this story now

… Report news, send memos and emails under my Witness Protection Program here.

… To reserve a seat for my March 18th learning seminar in Philly, click here.

… View “The Best Defense Against Self-Absorbed People” on my motivational website here.

Eliminating Radio’s 3 Biggest Weaknesses

Okay, let’s at least attack the 3 things we know are killing radio.

I mean, Spotify, Pandora and streaming music services are not only ruining the record business. They are killing music radio.

YouTube is the biggest competitor that music radio has but most stations (not yours, hopefully) just sit there and crank out the same old music that has become not much of an attraction.

Millennial listeners – some as old as 32 and firmly in the money demo – have 3 big problems with music radio.

SAME REPETITIVE MUSIC OVER AND OVER AGAIN

  • Add 2/3 more new music each hour without losing audience. In fact you likely will gain audience following this approach we will discuss face to face at my Philly learning conference in about two months.
  • Why no one under 30 listens to a song all the way through and what music stations should do about it. Hell, radio is built on the notion that if we play the right songs, listeners will stay with us. All of that has changed. Now we must change.
  • Two ways to undo the stranglehold streaming music services have on audiences who no longer want to buy music and don’t want to listen to radio. I’ll lay them out for you.
  • How to add music discovery safely. I just bought an album today by Djessou Mory Kante. I heard it on the radio! That’s right. But not a music station. It was on PRI’s “The World”. What we can do to become the leader in new music discovery without hurting our ratings.

TOO MANY LOUSY COMMERCIALS

  • Seriously? You think listeners are gong to like a station that plays too many crummy commercials when it even sounds like more because of all the :10s and :15s that are being sold. Listeners hate radio for this reason. There are several new plans to mitigate these long stopsets without putting a crimp in your billing.
  • How to fix the long commercial breaks that they hate by reconfiguring the way you present commercials. And a way to try this experiment out of prime time until you become comfortable that it works.
  • The one-type of commercial young people repeatedly say they “loved” (not just liked). Let’s drill down into what they say they crave and address the problem by doing more of this.
  • Making commercials that work better for advertisers. This one piece of advice alone is worth the trip to Philly (maybe the cheesesteaks, too).

OUTDATED MORNING SHOWS

  • Younger demos find it hard to relate to what constitutes a radio morning show – even the ones that are trying hard to sound young. But they love personalities. Here is the kind of personality you can build a new age audience on – it may surprise you.
  • The elements of a radio morning show that must go and what should replace them.
  • How to come up with morning show content that digital services cannot compete with.

Here’s more of the content of the March 18th Philly conference:

  1. Do the opposite of consolidators. It can’t be done by just changing formats and running sweepers all day long. It’s going to take the nuclear option and this programmer has one for you that is so big it will push your consolidated competitors back with no option to compete with you.
  2. Blow up digital. Digital is making the average station only $166,000 a year. Let’s talk about doing 2 things: short-form video and storytelling (not podcasting).
  3. Create your own social media. We’re blowing it. We are making social media a promotion tool. It isn’t. It’s a credibility builder to keep even more listeners engaged and in the conversation. Discover the social media worth your time (Twitter isn’t, for example) and how to make compelling content (Instagram is).
  4. Radio with no rules. No hot clocks. No scheduled stop sets. 95 million Millennials hate rules no matter your feeling. The station of the future has to be unpredictable and compelling. Want to see what that station looks like before your hear it on the competition?
  5. Master short-form video. YouTube is everything. We need to be experts at creating video content as part of being content creators. See how to do it on a budget and how to make more money off video in one year than you’re likely making in all your digital projects. I’m going to tell you about how teenagers outbill radio stations in digital revenue using YouTube.
  6. The key to attracting Millennials. This is no longer a pipe dream. They are here – 95 million strong. We’re going to study the 5 things that are key to attracting Millennials. If you’ve got an open mind, you can transform your station. Steve Jobs didn’t design the iPod for older audiences. He built it for Millennials and voila, the older audiences adapted. It doesn’t work the other way around – the way radio is currently doing things.
  7. Create binge content. It would be foolish to just think that younger audiences want to binge on only Netflix, Showtime Anytime, FX or HBO Go content.  The mission of broadcasting has changed. It doesn’t mean the end if we know how to make content money demo audiences crave and feed their desire to binge listen.

Join the radio executives and digital entrepreneurs who have already reserved seats.

Two months until Philly!

Wednesday, March 18th.

Reserve a Seat

Inquire About Group Rates

If you want to know the best hotel options, contact Cheryl here

iHeart Bankruptcy Timetable Revealed

It’s getting to be not IF but WHEN.

iHeart just sold off their satellite division to add to the others assets they have recently sold or are selling.

Rich Bressler is comfortable with their growing $20.5 billion debt.

When is all of this going down?

  • What’s the potential order in which moves (like selling off assets) will be made.
  • How are stations going to be affected – will some of these assets be sold soon?
  • What big windfall may windup in the hands of the owners on the eve of a bankruptcy filing.
  • What a bankruptcy court is likely to say about the 33% reduction in force now underway.
  • The very latest layoffs – I know, iHeart denies these layoffs but here they are. Snagged.
  • The likelihood of further personnel cutbacks this year – after the 33% reduction.
  • And most importantly -- what’s the time frame for bankruptcy to go down at iHeart.

Access this story now

Register now for my March 18th learning seminar in Philly. Details here.

Check out this post “The Answer to Mean” on my other website here.

Report news, send memos and emails under my Witness Protection Program here.

7 Strong Programming Moves

I’m working on the curriculum for this year’s Philly learning seminar in March and thought you’d like to see some of the ideas we’ll be kicking around.

  1. Stations keep programming music from the charts but the earthquake of new music is being driven by “unknown” (at least unknown to some radio PDs). These are YouTube artists. They don’t need airplay. They are having their own live events that are selling out.  They are household names to the music buying public while radio still relies 100% on 30 or fewer tunes played over and over. But there is a way to add YouTube artists without risking abandoning the hits.
  2. For stations that refuse to (or are not allowed to) cut their unlistenable commercial stop sets, try this.  Load all the :10s, :15s and a few :30s in one stop set and run all :30’s or :60’s in the other without short spots.
  3. Rotate the commercial stop sets. PPM won’t die if you don’t run commercials in the same position every hour.
  4. Rely less on music sweeps. Radio people think music sweeps are great. Young money demo listeners? Not so much. In fact, their shorter attention spans will make them bail out on these sweeps anyway. Go ahead, ask them. Most won’t even listen to a single song all the way through so there is now a new way to handle that. And radio has been basing its entire reason for being on the assumption that if they play the right songs, listeners will stay with them.
  5. Take time checks, weather and traffic out of morning shows. I know you think I’m nuts but just listen. Ask the money demo listeners you are trying to attract.  They don’t need these elements because they already have that info from their smartphones. When we’re face to face, let’s talk about three that you should be doing to replace time checks, traffic and weather.  And, yes, you can sell these 3 things. At a premium! (By the way, I didn’t fall off of a sneaker truck in south Philly.       Stations want traffic and weather to sell it. I get it. But sell something listeners really want).
  6. Change the way you talk to your audience.  Radio still sounds old school, hyped, kind of out of it. But there are 5 things young listeners cannot resist – in fact they crave them – that you could start doing now. Let your competitor sit there and watch you morph into more relevance.
  7. Never run a sweeper again. Hey, I know. I love them and used them all the time but they are a big turnoff.  Maybe one of the biggest. We’re going to brainstorm with what to replace sweepers with. You’ll be into it.

If you do not want to suffer another year of audience erosion, then you’ll like what we’re going to do in Philly.

The program includes:

  • Strong Programming Moves
  • Selling Against Competitors Who Cut Their Rates
  • Rehabbing Your Morning Show to Deliver 50% of the Station Revenue
  • Scrapping Live Streaming For Short Form Video
  • There’s More Money In Storytelling Than Podcasting
  • Eliminating the 3 Biggest Listener Objections To Radio
  • What 95 Million Millennials Want Most From Radio
  • Creating Binge Radio Content (Netflix for Audio)
  • Your Career After Radio – Smart Entrepreneurial Ideas
  • Taking Back Market Share From Digital Competitors
  • The Rapidly Changing Impact of Social Media

Reserve a Seat

Inquire About Group Rates

apollo

The Price iHeart Workers Will Pay For $20.5 Billion In Debt

Rich and Bob told their employees: “2014 was a phenomenal year of transformation and growth for our company”.

Huh?

A half billion more of debt; their five biggest markets that control a third of their income tanked; outdoor was put up for sale, the tower real estate sold; they dumped their 50% interest in the Australian Radio Network and may do yet another debt posting to make owners Lee & Bain whole.

Phenomenal is right – for them, not you and certainly not radio.

What will happen right after they complete their current 33% reduction in workforce?

Which job will be eliminated the most during the next 12 months.

Bob and Rich’s new philosophy on sales commissions.

Why the biggest disaster for any programmer who cares about their listeners was iHeart’s hiring of Jacor dirty tricks artist Marc Chase. And how much power does he have anyway?

What is Plan B if the debt keeps climbing this year like it did last.

And what are their plans for finally selling some markets to raise cash.

Access this story now

Learn about “Raise Billing Without Adding New Advertisers” one module of my March 18th learning seminar in Philly. Details here.

Check out this post “Health Spas For Toddlers” on my other website here.

Report news, send memos and emails under my Witness Protection Program here.

Raise Billing Without Adding New Advertisers

Radio is caught in a downward spiral – some of it of its own making.

Dropping rates or using digital to drive down prices just begs advertisers to run cheaper spots and more of them.

Last year the projections were not pretty for radio revenue and when all the loose change is counted, 2014 will go down as one of the worst in radio history.

The most optimistic forecast for 2015 is 2% growth from an analyst who got it wrong in 2014. And the most pessimistic I have seen is -3% for the industry.

Look, if radio stations think they are going to increase revenue or even hold off more losses, they won’t be doing it by recruiting new advertisers who pay cheap rates.

One of the things I am going to share at my March media conference is a surefire and proven way to increase revenue without using more advertisers to do it.

You can always work on new business development – that’s a good thing, but it is time consuming and no guarantee to help your station avoid a continued revenue downturn.

Here’s an outline of how to raise billing without adding a new advertiser:

  • Isolate the existing advertisers who bring in 30% of all your billing and change the way you deal with them. New language you should use to talk to them.  A different focus on results.  A guarantee that takes some guts but that good radio stations can carry off.
  • Build a new rate eco-system for these advertisers (not a rate card) because you are going to offer them more. Let me show you how to charge more on day one and then get even more with every flight.
  • Right now there is absolutely no reason any advertiser has to commit to one year of advertising at full rate. Let me show you one that they cannot and will not resist. When I owned Inside Radio most of my advertisers were on 3-year contracts at full rate – want to know how they gladly paid more and committed to longer terms. I used to kid my good friend Barry O’Brien who was the top seller for R&R when he asked me how we did it that I told the advertisers if you buy from me, you won’t have to listen to Barry’s pitch for 3 years! In fact I sent Barry prospects. What makes an advertiser pay full price and commit long-term?  I’ll share it.
  • Right now, your best advertisers can be poached by other stations desperate for business. Let me introduce an “insurance policy” against sharing ad revenue with low-lying radio stations by offering a guarantee of performance. Of course you’ll want to make sure you can deliver on that promise so the concept will have to be based on what we know is working elsewhere.
  • How to offer the top 30% of your advertisers the first class service they want, how to help them do better commercials, find a fair way to assess a successful campaign and build in a “reward” to your station for delivering the provable results. In other words, you deliver, they buy more.
  • A “maintenance manual” for keeping your top 30% happy and loyal.
  • Ways to introduce the next 30% to the potential of getting this new improved results-driven service by upping their spend.
  • Discover the number one place to look for 5 more advertisers – just 5 – who have the potential of making your top 30% list by the end of the year.
  • At the very least, come away with numerous things you can do to make all advertiser spots more effective.  Here’s a few: test them if they spend with you and allow them to use the same spots elsewhere. Yes, they will gravitate to putting it all with you when you put it like that.  Another way is the number of voices that work best on truly effective commercials. That number is not one voice – the industry standard.       You’ll find out what works better and the number that works best.

So if we sit back and repeat last year, it’s going to be ugly.

I hope you’ll check your calendar and invest in a day with our training that covers revenue, product, social and alternative digital revenue streams.

Here are a few more action steps you can take after attending:

  1. Change the way you do music radio.  YouTube, Pandora, Spotify, mobile devices have diminished the importance of music radio. How to focus on a handful of things that these popular services cannot do.
  2. Win younger demos when they are hard to come by. Money demos think radio is too old school. But you can change the approach to the way you do content to make more compelling programming.
  3. Get into short form video before it’s too late. Not as an add-on to radio, but as the license to print money that video is.  How polished should the content be?  What topics are homeruns? How to monetize station produced video.  Do you use air talent for this or do you avoid air talent for video.
  4. The 5 things Millennials want most from radio that we are not giving them. We’re making it too easy for them to choose another form of entertainment. From my work as a USC professor discover the critical Millennial checklist. These are the 5 things that 95 million Millennials insist on. It defines them and they expect these things from you. I use it in my business and I will show you how you can use it in yours.
  5. Change up the way you do social media. It’s not a promotional tool. It’s a conduit to your audience. Hype is the enemy. So what do you do with all those names if you can’t promote your station? Exactly!  Don’t promote your station.  Here’s what’s even more effective.
  6. Get into storytelling. Storytelling is not podcasting and it is important to know the difference. Serial had millions of people downloading shows from iTunes without being a traditional podcast. All formats can do this – even music. But what about the money? How does that work?
  7. Eliminate radio’s 3 biggest weaknesses. Repetitious music, lousy and too many commercials and outdated morning shows. How about I give you a slew of ideas. If you take home even one solution for each of these 3 radio weaknesses, you’re going to attract and hold new audiences.

I can’t wait to share my enthusiasm and knowledge with you in Philly March 18th.

There are 24 fewer seats this year – I want to create an atmosphere where we can work together for the day and I’ve got a great room built for collaboration.

Join the radio executives and digital entrepreneurs who have already reserved their seats and inquire about group rates to bring your team.

Reserve a Seat

Inquire About Group Rates

Randy Michaels and the Future of iHeart

I hate to drop this on you just after the festive holiday season but something is fishy at iHeart.

They’re laying off 33% of their workforce with pink slips going out even on the eve of Christmas.

They’re selling everything in sight.

Eying bankruptcy to get out of repaying their $20.4 billion debt to lenders.

Hell, that’s all normal stuff!

The screwed up stuff is that whether you’ve noticed or not, iHeart is more and more turning to Randy Michaels’ Jacor people to bail them out.

Marc Chase worked for Michaels for 16 years straight and just joined iHeart as the most powerful programmer even above all their other suck ups already in place.

Why top iHeart execs are turning to Jacor at this point.

Why Pittman has signed off on it.

How all of this will play out in the next 12 months in the house that Randy Michaels built.

This may be the big story of next year – now.

Access this story now

Save March 18th for my seminar in Philly, reserve a seat today and beat the price increase here

Check this post on my other website “The Best Way To Make a Good Impression” here.

APOLOGY – Our server was down Monday affecting access to this website. Some of you thought InsideMusicMedia might have been hacked by North Korea. Others feared the worst: they suspected iHeart or Cumulus. One reader thought I was taking a break from writing. No way. I write this stuff all year even on vacation. I love it. After all, Lew and Bob depend on me for the truth and hopefully you do, too. Thank you for your understanding and support.

How To End 2015 Up 2-4% in Revenue

The good local radio companies increasingly have to combat scorched earth strategies of the big boys some of whom are considering bankruptcy.

Cutting rates by 50%, using digital for the wrong purpose and driving down radio listening.

The past year – 2014 – will come in flat or slightly down. It’s been a long time since radio saw a growth year.

Meanwhile digital is supposed to be the future but my view is that digital should be content we create separate and apart from on-air radio. The average radio station, by the way, does under $166,000 in “digital” revenue and that’s with them getting to decide what they report as digital.

To be blunt, radio just doesn’t work as a national platform. Every year the big boys get to prove me wrong and every year things get worse.

That’s why I think we should focus our attention on just a handful of ways to make a real difference.

Take revenue.

There are positive things radio can do right now in January to race to a positive revenue finish in 12 months. These are not the things the five largest radio groups are going to do.

  • Raise rates. We’ve tried cutting them and that doesn’t work. Now I’m not talking about going crazy here. But if radio keeps aiming for the bottom, it will be impossible to end the year in the black. Best way to start: raise rates on your morning show. Don’t have a great local morning show? Work on that – a good use of your time, effort and revenue.
  • Target the 30% of your biggest advertisers and offer a program to increase the effectiveness of their ads. I have evidence that this absolutely increases their spend. Just running their spots won’t do it and there are many ways to prudently help your top spenders run more effective advertising. This should be your growth area this year not looking for bottom feeders to buy more 10’s and 15’s.
  • Steal revenue from local TV. You think we have problems? Local TV is ready to collapse. You can help them by choosing 5 of their best advertisers and making special proposals to free up “part” of their TV budget to your station. Look, just selling them on radio won’t do it.  You’ll have to show them how your station can make their ad dollars more effective. I know of many, many ways.
  • Sell video. You could let some 16 year old outbill you on YouTube (as I will share in March, they’re already doing it) or you can get in on the action.  Don’t combine video with radio or the tendency will be to cut the radio spend. Send in a separate sales person and get a simultaneous stream of digital revenue started.

Do just these four things and there is no way you will come up short in revenue when 2015 ends. But there’s more.

If you’re in the mood to shake things up and not let the bankrupt obsessed larger groups dictate play, consider working with me in Philly at my next management seminar.

Plus, these topics will make you a better local broadcaster:

  1. Change the way we do music radio. YouTube, Pandora, Spotify, mobile devices have diminished the importance of music radio. How to focus on a handful of things that these popular services cannot do.
  2. Aim at younger demographics.  Ironically, there is considerable evidence that when we make any station, say, 10 years or more younger, we make older listeners happy as well. Currently, radio is doing it the other way around. Too old, turning off the younger money demos.  The new rules.
  3. What you need to know about starting your own video business. It is no longer acceptable to let others get into what is without a doubt the largest media growth business. We will have you up and running within 30 days. Isolate the opportunity. Create quirky content. Market in ways that go beyond advertising.
  4. From my work as a USC professor – the critical Millennial checklist. These are the 5 things that 95 million Millennials insist on. It defines them and they expect these things from you. I use it in my business and I will show you how you can use it in yours.
  5. Stop doing social media like a radio station.  It’s not a promotional tool.  It’s a conduit to your audience.  Replace hype with things that audiences are addicted to. I guarantee you – this shrewd move will cost not a single penny in revenue.  It’s just using your head to better understand the critical change of social media.
  6. Forget podcasting, audiences are falling in love with storytelling. Serial had millions of people downloading shows from iTunes without being a traditional podcast. We need to bottle this and work it into our content.  Let’s look at that playbook.
  7. Eliminate radio’s 3 biggest weaknesses. To be brutally honest, if you do nothing about repetitious music, lousy commercials (and too many) as well as outdated morning shows, don’t expect things to get better. Let me share a slew of creative things that will get your juices flowing.

I can’t wait to share my enthusiasm and knowledge with you in Philly March 18th.

Join the radio executives and digital entrepreneurs who have already reserved their seats.

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